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Quality Manager

Indianapolis, IN, 46234
January 08, 2020

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Sean E. O'Brien

Indianapolis, IN *****


Quality Manager

I am an accomplished, goal-oriented, and process-driven professional with a comprehensive supply chain management background, encompassing the areas of quality, operations, strategic sourcing, logistics and distribution. As a Senior Quality Manager, I have directed organizations in creating, implementing, and maintaining lean Quality Management Systems.

I am adept at utilizing my experience, knowledge and skills to align policies, processes, and procedures with strategic objectives. I hold an MBA degree, am an ISO 9001:2015 Lead Auditor, and have Lean Six Sigma and CPIM certifications.

Supply Chain Management

Quality Management

Quality Control

Quality Assurance

ISO 9001:2015 Lead Auditor

Continuous Process Improvement

Lean Management

Quality Management Systems

Root Cause and Value Stream Analysis

Professional Experience

PROTRANS INTERNATIONAL, Indianapolis, IN 2019 - Present

Senior Quality Manager, 2019 – Present

Direct, monitor, and continually improve ISO 9001:2015 accredited quality management system for multi-site international corporation.

Defined inputs and outputs required and implemented effectiveness controls for all QMS processes to ensure alignment with strategic objectives and customer requirements.

17 reports including site quality managers, inspectors and coordinators.


Global Quality Manager, 2018 – 2019

Created and implemented new Quality Management System, which included writing new Quality Manual and streamlining all policies, procedures and work instructions throughout global enterprise.

Control and maintain product specifications, in accordance with ISO 9001:2015, API, ASTM, AISI and statutory and regulatory requirements.

Control and maintain supplier and mill risk ratings and vendor qualification and evaluation programs.

Serve as subject matter expert by continuously applying Lean principles to optimize functions and to deliver training to personnel throughout multiple departments to continually improve organization.

9 reports including site quality managers, inspectors and coordinators.

Assistant Manager of Operations, 2014 – 2018

Managed inbound logistics operations pertaining to the receiving, inspection and processing of steel pipe, tube, bar and OCTG product.

Drove process improvements, including initiating new inventory data fields and internal processes that enhanced vendor and mill traceability while at the same time realizing a cost savings of $25,000 per year.

Leveraged robust communication skills to conduct departmental and plant-wide safety meetings and audits which have led to a 100% decrease in OSHA recordable injuries.

19 reports including operations and value-added services division.

Receiving Manager, 2012 - 2014

Decreased non-conformance reports within 6 months in the role.

Successfully executed a new barcode system leading to improved material tracking.

7 reports including inspectors and supervisors.

Buyout Coordinator, 2012

Consistently exemplified leadership expertise by controlling production on all cross-docking orders.

5 reports including operators and supervisors.

Logistics Coordinator, 2011 - 2012

Coordinated and managed freight movement utilizing best-value intermodal 3PL and internal resources.

2 reports including supervisors

Shipping Warehouseman, 2011

MAJOR PRIME PLASTICS, Villa Park, IL 2009-2011

Warehouse Supervisor, 2010 – 2011

Led production on plant’s top two production lines.

Led team to break daily production record dating back to 2004.

6 direct reports

Warehouseman, 2009-2010

Education & Credentials

Master’s of Business Administration ( MBA ), Texas A&M University, Kingsville, TX. 2019

ISO 9001:2015 Lead Auditor, SAI Global, 2019

CPIM Part 1, APICS, 2018

Bachelor’s of Science: Interdisciplinary Studies / Business, University of Houston-Downtown, Houston, TX, 2017

Lean Six Sigma Green Belt, Management and Strategy Institute, 2017

Forklift Trainer, Toyota Industrial, 2015

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