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Project Manager

Location:
Smyrna, GA
Posted:
January 08, 2020

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Resume:

LAHAR A B

Cell: 215-***-**** E mail: ada8x2@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/lahar-a-b-40428597/

Professional Summary

12.9 years of extensive experience in SDLC with proven record of providing high quality deliverables.

Started my career with TCS in 2007 as a mainframe trainee and performed almost all the roles in a software development cycle in different platforms.

Working as Program Manager and Scrum Master for the last 2.3 years.

Well versed in both Waterfall and Agile Methodologies.

Key participant in TCS’s 3 Legacy to Digital Transformation Projects.

Experience in both Web based and Desktop applications.

Excellent Coordination with Client and Users, more than 10 years of experience in requirement analysis, mapping of business processes to technical requirements.

Experience in JIRA, Confluence and beginner in MS Azure DevOps.

Facilitates Scrum process such as daily Scrum Stand-up meetings, Sprint Planning, Backlog Grooming, Sprint Reviews and Retrospectives.

7 Years of experience in Development, 3.5 years in quality assurance & business analysis and 3+ years in Program and Project Management.

Experience in Retail, Banking and Insurance Domains.

Expertise in ecommerce, point of sale and Merchandising areas in Retail domain.

Expertise in Ecommerce End to End Integration.

Working as a Business Analyst + Delivery Owner in the current assignment

Well versed in Unit testing, System testing, Integration testing, Regression and User Acceptance Testing.

Self-motivated and Team Player.

Worked on Small, Medium and Large assignments.

Experienced in executing large application development and testing projects in the Onsite–Offshore model.

Actively Preparing for PMP and Scrum Master Certification

Technical knowledge Overview:

Platforms Worked

SAP Hybris, IBM Sterling, Sterling OMS, JDA OMS, WMS Manhattan, Salesforce, Mainframes, Azure DevOps, Microsoft Visual Studio

Software Programming

Mainframe (JCL/COBOL)

Tools & Utilities

File Aid, File Manager, Xpediter (Batch & Online), QMF, SPUFI, Sync Sort, CA7 Scheduler, Control-M, Endeavor, HP ALM Quality Center, REXX, Snoop, JIRA and Confluence, Telerik, Selenium

Database

DB2, IMS, SQL, Cassandra

Operating Systems

Windows, Z/OS V1.13

Job scheduling & Monitoring

CA7 and Control M

Work Experience

Tata Consultancy Services

May 2007 to till date

Project Experience Summary

#

Project

Client

Domain

Duration

1

NAPA TRACS (Shop Management Tool)

Genuine Parts Company

Retail

Sep 2019 - till date

2

EIS Run and Maintenance (SAP Hybris)

Genuine Parts Company

Retail

Nov 2017 - Aug 2019

3

NAPA Online (SAP Hybris)

Genuine Parts Company

Retail

Jul 2016 - Oct 2017

4

Order Management System (JDA OMS)

The Home Depot Inc.

Retail

Jan 2015 - Mar 2016

5

Mainframe Elimination in Ecommerce and Enterprise Data Management platforms

ASCENA Retail Group Inc.

Retail

Mar 2014 - Dec 2014

6

Ecommerce End to End Integration (Sterling OMS, Mainframes, WMS Manhattan)

Target Corporation

Retail

Jan 2013 - Mar 2014

7

Salesforce CRM

American Express International

Banking

Jul 2012 - Dec 2012

8

Stores Signing 2012

Target Corporation

Retail

Jan 2012 - Jul 2012

9

Front Load Blocking and Manual Pushes

Target Corporation

Retail

Mar 2012 - Jan 2012

10

DB2 Version Upgrade

AXA Equitable

Insurance

Jun 2010 - Jan 2011

11

SEC Books and Records Control Reporting

AXA Equitable

Insurance

Jan 2010 - May 2010

12

Pensions and Annuities Record Keeping System

AXA Equitable

Insurance

Nov 2007 - Dec 2009

13

Online Payment System

CVS Pharmacy

Pharmacy

Jul 2007 - Oct 2007

14

TCS Initial Learning Program

TCS Internal Curriculum

N/A

May 2007 - Jul 2007

Experience Details:

Project 1: NAPA TRACS

Duration: Sep 2019 - till date

Client name: Genuine Parts Company

Organization: Tata Consultancy Services

Location: Atlanta, US

Role: Business Analyst and Delivery Management

Application Platform: ASP .NET and C#

Database: SQL

Tools and Frameworks used: Azure DevOps, Microsoft Visual Studio, Telerik Testing Framework, Test Stack White Stack, Snoop

Project Description:

NAPA TRACS is a shop Management tool that helps over 10,000 shops manage and grow their businesses with cutting-edge estimating, shop management, customer retention, accounting, wireless and technical information tools. I am working as Business Analyst + Delivery Manager in this current assignment. It was initially planned as a short-term fixed price assignment to analyze the automation capabilities and establish a framework that best suits their Desktop application. It was nearly an impossible task, but we have successfully implemented an automation framework in ASP.net and C# platform. We have automated 24 complex use cases within 2 months including all the necessary documentations.

Roles and Responsibilities:

Assess the application and document the application capabilities.

Work with the Product Owner and Chief Architect to understand the application and project scope in detail.

Prepare business use cases, review with Product Owner and work with the team in automating the use cases.

Identify functional and end to end regression areas and build the regression suite.

Prepare Project Plan, Capacity Plan and work with the team in competing all the tasks on time.

Identify the automation framework that best suites the .NET based desktop applications.

Conduct delivery meeting with stake holders.

Guiding both offshore and onshore team in achieving the project timeline and goals.

Verify and validate the quality of the Framework

Support UAT and Implementation.

Prepare and publish Daily, Weekly and Monthly status reports.

Responsible for ensuring the overall quality along with corrective action with RCA.

Educate and Support the core team members in understanding and using the Framework.

Project 2: EIS Run and Maintain

Duration: Nov 2017 – Aug 2019

Client name: Genuine Parts Company

Organization: Tata Consultancy Services

Location: Atlanta, US

Role: Program Manager and Scrum Master

Application Platform: SAP Hybris

Database and Cloud: Apache Tomcat, Apache Solr, AWS

Tools used: SAP Hybris Backoffice Tools, SAP Loyalty, Splunk, Jenkins, GIT, JIRA, Confluence, Google Structured Data, Mouse flow, Dynatrace

Project Description:

EIS is a leading North American distributor of process materials, production supplies, specialty wire and cable and value-added fabricated parts for the electrical OEM, motor repair and assembly markets. TCS has partnered with GPC in 2016 to migrate the EIS legacy ecommerce platform to Hybris Ecommerce. Client only wanted the hybris out of the features in the beginning so that they can migrate to the new platform at the earliest. Later, the project has been moved to Run and Maintain mode and I have worked as an Analyst for the first 6 months and then took up Program Manager + Scrum Master roles in the same project.

Roles and Responsibilities:

Project Delivery Owner from both TCS and Client side.

Work with the Product Owner in understanding and grooming the stories.

Prepare Capacity Plan, Sprint Plan and Project Roadmap.

Prepare necessary Dashboards in JIRA to track and monitor the work.

Schedule and Conduct Sprint Planning, Retrospective and other Deliverables meeting on time.

Guide both offshore and onshore team in meeting the project timeline and goals.

Mange and Own both Backend ( Java ) and Frontend ( UI / UX ) work.

Ensure the quality of deliverables.

Work on Proof of Concepts and Proposals as needed.

Owner of Build and Deployment activities in GIT Lab.

Responsible for ensuring the overall quality along with corrective action with RCA.

Production and Operations Support.

New Environment creation and data refresh into lower environments

Data support in all environments using HMC/HAC

QA Test support for all environments

Release and hotfix deployment of Hybris in PROD

Incident, alerts, SR and change management support

Maintain JIRA and Confluence up to date everyday

Coordinate and work with all the Integration Teams (TIBCO, SAP, Adobe Analytics, SEO, Ops, MailChimp, and EDI) to ensure smooth execution.

Prepare and publish Daily, Weekly and Monthly status reports.

Project 3: NAPA Online US and Canada

Duration: Jul 2016 – Oct 2017

Client name: Genuine Parts Company

Organization: Tata Consultancy Services

Location: Atlanta, US

Role: Quality Assurance Lead

Application Platform: SAP Hybris

Database and Cloud: Apache Tomcat, IBM

Tools and Frameworks used: SAP Hybris Backoffice Tools, Splunk, Jenkins JIRA, Google Structured Data, URL redirects validation tool, Mouse flow, Selenium

Project Description:

NAPA Canada had a legacy website and UAP who owns NAPA Canada business wanted to migrate the website to Hybris and build the features site same as NAPA US except the Buy Online feature. I was onboarded as a Quality Assurance Lead to ensure the quality and performance of the site through proper functional and regression validation. Later, after completing this project, I was taken to NAPA Online US team to help the team in SEO implementation and continued until I moved to EIS.

Roles and Responsibilities:

Requirement Analysis and Regression suite creation.

Conduct meeting with Business and Marketing team to ensure all the business use cases are covered.

Evaluate the website features, report bugs and follow up with development for the closure.

Prepare and publish Daily, Weekly and Monthly status reports.

Triage the issues for failures and share the details with development team.

Support business team in UAT

Support production deployment and validation activities.

Building test cases, constructing test-data from test cases and verification of test results.

Single point of contact onshore. Work with 5-member offshore team by guiding and leading from the front to deliver the project with superior quality within the given timeline.

Project 4: Homedepot.com Order Management System

Duration: Jan 2015 – Mar 2016

Client name: The Home Depot Inc.

Organization: Tata Consultancy Services

Location: Atlanta, US

Role: Quality Assurance Lead

Application Platform: JDA OMS, IBM Sterling, WCS

Database: Cassandra

Tools used: Home Depot Inhouse tools, PDA devices (Store Pick up, Receive etc.), Splunk, Selenium

Project Description:

This Project involves supporting and validating Home Depot’s Order Management System running in JDA platform and participating in ecommerce end to end integration validation to make sure that any changes made in OMS is working as expected and end to end flow is not impacted. This project was later added to Compass project that aimed to decommission external tools and platforms to implement inhouse microservice architecture.

Roles and Responsibilities:

Requirement Analysis and function scenario preparation.

Building test cases, constructing test-data from test cases and verification of test results.

Evaluate the website features, report bugs and follow up with development for the closure.

Triage the issues for failures and share the details with development team.

Report daily status to Portfolio Manager.

Support production deployment and validation activities.

Support offshore by clarifying their functional doubts and questions.

Support Compass team in validating end to end use cases

Even though I was only responsible for OMS deliverables, I have learned Sterling, Store areas and related application and helped the team during respective team member’s absence.

Project 5: Mainframe Elimination Program

Duration: Mar 2014 – Dec 2014

Client name: Ascena Retail Group

Organization: Tata Consultancy Services

Location: Pennsylvania, US

Role: Technical Analyst and Lead

Application Platform: Mainframe, Linux

Database: Teradata

Roles and Responsibilities:

Analyzing project requirements, functional and technical specifications.

Prepare Technical documents for the Java Development team to migrate the code from Mainframe to Java.

Conduct delivery meeting with stake holders.

Work with multiple vendors to meet the timelines.

Verify and validate the performance of migrated system.

Responsible for the overall quality and performance of the system.

Support Implementation.

Project 6: Ecommerce End to End Integration

Duration: Jan 2013 – Mar 2014

Client name: Target Corporation

Organization: Tata Consultancy Services

Location: Chennai, INDIA

Role: End to End Integration Test Lead

Application Platform: Mainframe, Sterling OMS, WMS Manhattan

Database: DB2, Oracle

Tools: HP ALM and JIRA

Project Description:

The Scope of this project was to support and maintain targets ecommerce application end to end channel and Perform validations everyday with the latest build provided by dev team to make sure that end to end flow is working seamlessly without any issues. It was a project that involved 5 vendors who owned individual areas in end to end flow.

Roles and Responsibilities:

Analyzing project requirements, functional and technical specifications.

Prepare Test Strategy and Test Plan.

Perform Purchase order validation using Sterling OMS.

Perform warehouse management (Shipping, Load to Truck, Shipment notification) using WMS Manhattan.

Perform financial validations using mainframes.

Conduct End to End Validation and status meetings with all the stake holders.

Work with multiple vendors to meet the timelines.

Responsible for the overall quality and performance of the system.

Support Implementation.

Project 7: Salesforce CRM Implementation

Duration: Jul 2012 – Dec 2012

Client name: American Express International

Organization: Tata Consultancy Services

Location: Cochin, INDIA

Role: Functional Analyst

Application Platform: Salesforce CRM

Database: DB2, Oracle

Tools: HP ALM

Domain: Banking

Project Description:

The Salesforce application is a cloud-based CRM platform that helps in maintaining customer profiles enable the organization to maintain the contacts, track the sales pipeline and deliver customer service. The scope of this project was to understand the project requirements and support American Express International Canada CRM implementation.

Roles and Responsibilities:

Analyzing project requirements, functional and technical specifications.

Analyze functional requirement and validate functional modules

Perform data set up and business validations.

Create customer profiles, records and validate against the requirement.

Maintain Traceability matrix and update on need basis.

Daily connect with Canada clients and collect project requirements.

Support business validation as needed.

Project 8: Stores Signing 2012

Duration: Jan 2012 – Jul 2012

Client name: Target Corporation

Organization: Tata Consultancy Services

Location: Chennai, INDIA

Role: Test Lead

Application Platform: Mainframes and .NET

Database: DB2

Tools: HP ALM

Project Description:

Signing is a batch system that helps to generate the signs that needs to be placed at stores for displaying the price of an item. This is achievable only through Customer Signing System, a .NET based application and Instore Signing application, a legacy system. The Backed batches are maintained in mainframes and frontend is driven by .NET.

Roles and Responsibilities:

Analyzing project requirements, functional and technical specifications from HLD and LLD documents.

Interacting with business analyst to resolve the ambiguity in requirements.

Prepared issue log for clarifying the requirements.

Prepared Test Plan and Strategy.

Perform Regression Testing.

Perform data set up and functional validation

Maintain Traceability matrix and update on need basis.

Daily connect with onshore team on requirement clarifications.

Support UAT validation by scheduling mainframe batch Jobs.

Worked on scheduled quarterly release.

Provided support for ad-hoc releases.

Review and provide sign off on test deliverables including test closure.

Attend weekly status meetings and provide detailed status report to TCS Management.

Project 9: Front Load Blocking and Manual Pushes

Duration: Mar 2011 – Jan 2012

Client name: Target Corporation

Organization: Tata Consultancy Services

Location: Chennai, INDIA

Role: Lead

Application Platform: Mainframes

Database: DB2

Tools: HP ALM

Project Description:

Front Load Blocking and Manuel Pushes are designed to reduce the backroom capacity of back room. Target has decided to open around 200 mini shops named City Target and they wanted to have only minimal quantity in the backroom to use the maximum space without any wastage. This facility came under Merchandising as part of replenishment functionality.

Roles and Responsibilities:

Understanding the client requirements by studying High level technical document (HLTD) and functional documents.

Prepare and maintain issue log for clarifying the requirements.

Prepare Master Test Plan.

Interacting with business analyst to resolve the ambiguity in requirements.

Prepare Test Scenarios and Test Cases based on the requirement.

Defect Management.

Quality Review.

Project Audit.

Project 10: DB2 Version Upgrade

Duration: Jun 2010 – Jan 2011

Client name: AXA Equitable

Organization: Tata Consultancy Services

Location: Chennai, INDIA

Role: Technical Module Lead

Application Platform: Mainframes

Database: DB2

Tools: REXX, CA7, SPUFI, IPF, Control M, Endeavor

Project Description:

It's a software version upgrade project to upgrade DB2 version 7 to Version 8

Roles and Responsibilities:

Understand the Cobol DB2 program for regression and performance testing.

Write regression and performance test cases.

Review the test cases with BA’s and clients.

Apply the changes in JCL's and set up test Jobs.

Apply CCSID conversion in DB2 8 version.

Perform code deployment and Regression testing.

Configure and maintain SIT and UAT environments.

Providing warranty and Production support.

Project 11: SEC Books and Records Control Reporting

Duration: Jan 2010 – May 2010

Client name: AXA Equitable

Organization: Tata Consultancy Services

Location: Chennai, INDIA

Role: Developer

Application Platform: Mainframes

Database: DB2

Tools: REXX, CA7, SPUFI, IPF, Control M, Endeavor

Project Description:

As per US Law, all the insurance and financial organizations needs to undergo for an audit to comply with the policies. AXA does a yearly audit on all the policies and systems to make sure that all the records are maintained properly and meets the customer expectation on all the policies they initiate in every quarter. This is an enhancement work in which TCS needs to fix the issues identified in the audit and compliant to the audit rules.

Roles and Responsibilities:

Gathering requirements from users and business area for the new SEC rules and regulations set by the US govt.

Prepare LLD for the requirements

Review and apply coding standards.

Perform integration testing and set up environment for UAT.

Quality control of the deliverable using internal quality system assessments.

Perform regression testing and code deployment.

Release management testing and defect tracking.

Providing warranty and Production support

Project 12: Pensions and Annuities Record Keeping System

Duration: Nov 2007 – Dec 2009

Client name: AXA Equitable

Organization: Tata Consultancy Services

Location: Chennai, INDIA

Role: Developer

Application Platform: Mainframes

Database: DB2

Tools: REXX, CA7, SPUFI, IPF, Control M, Endeavor

Project Description:

Application Maintenance for Pensions and Annuities system run by AXA. The system keeps all the customer information's who are eligible for Pensions and Annuity Premium

Roles and Responsibilities:

Prepare LLD for the requirements.

Coding as per the coding standards defined by Architect

Quality control of the deliverable using internal quality systems.

Perform code deployment, unit and regression testing.

Perform integration testing and set up environment for testing.

Release management testing and defect tracking.

Providing warranty and Production support.

Project 13: CVS Pharmacy Online Payment Pilot Project

Duration: Nov 2007 – Dec 2009

Client name: CVS Pharmacy

Organization: Tata Consultancy Services

Location: Chennai, INDIA

Role: Developer

Application Platform: Mainframes

Database: DB2

Tools: CA7

Project Description:

CVS Pharmacy is the largest pharmacy chain in the United States, with more than 7,600 stores. It is the second largest US pharmacy based on total prescription revenue. My role was to test the payment methods and gateway to make sure that all the payment methods are working fine till the completion of a transaction.

Roles and Responsibilities:

Analyze the user requirements.

Understand the functionality and write the test cases.

Set up the test JCL’s and run the batch stream.

Quality control of the deliverable using internal quality systems.

Interact with the clients on queries and issues concerning the system and provide them with appropriate feedback and status on the same.

Track the defects and confirm the quality of the deliverables before handing over to the customer.

Support customer in UAT batch run.

Project 14: TCS Initial Learning Program

Duration: May 2007 – Jul 2007

Attended two months of Initial Learning Program conducted by TCS when joined as a trainee. I was trained on

Basics of Mainframes and Data warehouse programs.

Education

Course

Specialization

University / Institution

Year

B. E

Electronics and Communication

Sri Ramakrishna Institute of Technology (Anna University), INDIA

2003 - 2006

Passport Details:

Available on demand

Visa Details:

H1B

Personal Details:

Available on demand

I hear by declare that all the information provided here is true to the best of my knowledge and belief.

Yours truly

(Lahar A B)



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