ROBIN SANCHEZ **** CHANTILLY, HOUSTON, TEXAS ***** CELL: 713-***-****

OBJECTIVE

SEEKING AN OFFICE MANAGEMENT OR ADMINISTRATIVE ASSISTANT POSITION WITH THE OPPORTUNITY TO CONTRIBUTE MY SKILLS AND KNOWLEDGE TO THE EFFICIENT AND SUCCESSFUL OPERATION OF TEAM/COMPANY.

WORK EXPERIENCE

ACLARA HOUSTON, TX PATIENT ACCOUNT ASSOC, 2018-2018

ASSISTED PATIENTS WITH ALL CONCERNS REGARDING THEIR MEDICAL BILLING ACCOUNTS (Commercial, Medicare, Medicaid)

RECTIFIED AND EXPLAINED THE EXPLANATION OF BENEFITS TO PATIENTS (ALL INSURANCES INCLUDING MEDICARE AND MEDICAID.

ASSISTED INSURANCE COMPANIES WITH PATIENTS ACCOUNTS.

ASSISTED LAWYERS WITH THEIR REQUESTS FOR PATIENTS BILLING ACCOUNTS IF THE REQUESTS WERE RECEIVED AND WHEN DOCUMENTATION WAS MAILED OR PENDING.

THE MARKER GROUP HOUSTON, TX EXPEDITOR 2015-2017

EXPEDITED RECORDS FOR ATTORNEY’S REGARDING NATIONAL LAWSUITS (Medical, Insurance, Billing, Academic).

COMMUNICATED EXTENSIVELY (emails, electronic faxing) WITH VARIOUS MEDICAL FACILITIES TO ENSURE THE CORRECT DOCUMENTATION WAS BEING OBTAINED FOR OUR CLIENTS

COORDINATED VIA PHONE WITH CLIENTS ON A DAILY BASIS TO ENSURE THAT PROPER RECORDS WERE RECEIVED IN A TIMELY MANNER AND IF ADDITIONAL DOCUMENTATION WAS NEEDED FOR DIFFERENT CASES.

PATHFINDER PEDIATRICS HOME HEALTH WOODLANDS, TX QUALITY ASSURANCE COOR. 2014-2015

REVIEWED ALL (OT, PT, SLP) NOTES FOR THE CORRECT CRITERIA FOR BILLING TO ENSURE PROMPT AND ACCURATE PAYMENT FROM THE INSURANCE COMPANIES.

PRINTED REPORTS AND CORRESPONDED WITH THERAPIST FOR DOCUMENTATION ON THEIR PATIENTS TO ENSURE THERAPISTS RECEIVED PAYMENT FOR SERVICES RENDERED.

ADVANCED MEDICAL SPECIALIST WOODLANDS, TX INSURANCE COORD./BILL/POST 2014-2014

VERIFIED ALL PATIENT INSURANCES; HEAVY VOLUMN GASTROENTEROLOGIST OFFICE OVER 100 INS. DAILY.

CALCULATED PATIENT PROCEDURES FOR PATIENTS (COLONOSCOPY’S AND EGD’S.

BILLED INPATIENT SERVICES AND OUTPATIENT SERVICES FOR THE PHYSICIANS.

POSTED INSURANCE PAYMENTS TO PATIENT ACCOUNTS (GATEWAY CLEARING HOUSE).

EXTENSIVE KNOWLEDGE WITH PRACTICE MANAGER PROGRAM.

ECARDIO DIAGNOSTICS HOUSTON, TX CUSTOMER SERVICE COOR. 2012-2014

SUPERVISE THE VERIFYING TEAM.REGARDING INSURANCE COVERAGE FOR THE DEVICES (MCT, HOLTERS) AND ANSWER INSURANCE QUESTIONS

INTERACTED DAILY WITH ALL DEPARTMENTS TO ENSURE PROMPT SHIPPING OF DEVICES.

VERIFIED ALL INSURANCES FOR OUTPATIENT DIAGNOSTIC TESTING 100-150 DAILY. COORDINATE PATIENT BENEFITS.

INTERACT WITH COMPANY REPRESENTATIVES AND THEIR PRACTICES ALL OVER THE UNITED STATES.

PROCESS AND MAINTAIN DAILY ENROLLMENTS WHEN SUBMITTED ONLINE TO ECARDIO.

CORRESPOND AND MANAGED DAILY WORK PROCEDURES.

CHAMPIONS SECURITY HOUSTON, TX SECURITY GUARD 2010-2011

SECURITY GUARD

TEXAS DEPARTMENT OF CORRECTIONS HUNTSVILLE, TX PRISON GUARD 2008-2010

PRISON GUARD

PROSTAFF TEMPORARY AGENGY HOUSTON, TX FUNDING ASSISTANT 2005-2006

TEXAS CHILDRENS HOME HEALTH DEPARTMENT

PROVIDED HIGH VOLUME PATIENT ASSISTANCE BY PHONE FOR 300 PLUS PATIENT ACCOUNTS.

RESPONSIBLE FOR 300 PATIENT ACCOUNTS; GETTING INSURANCE VERIFIED AND AUTHORIZATION FOR HOME HEALTH SUPPLIES AND SERVICES.

AEROCARE HOME MEDICAL HOUSTON, TX OFFICE MANAGER 2003-2005

DURABLE MEDICAL EQUIPMENT (OXYGEN) AND RESPIRATORY MEDICATIONS

PROVIDED HIGH VOLUME PATIENT ASSISTANCE BY PHONE.

CONTACTED PHYSICIANS FOR PAPERWORK NEEDED FOR PATIENT CHARTS.AND FOR GETTING PATIENTS DIFFERENT EQUIPMENT NEEDED.

VERIFIED ALL INSURANCES, FOR DURABLE MEDICAL EQUIPMENT AND RESPIRATORY MEDICATIONS.

MAINTAINED ALL PATIENTS CHARTS.

ASSISTED SALES REPRESENTATIVE WITH ALL PRESCRIPTIONS (DME, OXYGEN, MEDICATIONS).

TYPED LETTERS PERTAINING TO OFFICE OPERATIONS.GENERATED AND MAINTAINED WEEKLY AND

DAILY REPORTS AND E-MAILED TO PROPER MANAGERS WITHIN THE COMPANY.

CREATED ALL MANUALS IN ACCORDANCE TO BEING ACCREDIDATED. (MSDS, QI, PATIENT SURVEYS).

MAILED OUT ALL PATIENT SURVEYS.

DISPATCHED DRIVER DAILY FOR PATIENT SET UPS AS WELL AS REGULAR MAINTANENCE.

TOMBALL REGIONAL HOSPITAL TOMBALL, TEXAS OFFICE MANAGER 1994-2002

SUPERVISED 2 EMPLOYEES AND PROVIDED ANNUAL EVALUATIONS.

MAINTAINED JOB DESCRIPTIONS FOR DEPARTMENT AND MADE SURE THEY PROVIDED THE CORRECT CRITERIA FOR THAT POSITION.

PROCESSED AND VERIFIED ALL INSURANCES, FOR ALL OUTPATIENTS.

PROCESSED AND MAINTAINED ALL END OF MONTH STATISTICS AND REPORTS.

COORDINATED ALL OUTPATIENTS ON PHYSICAL REHABILITATION UNIT.

MANAGE ALL OUTPATIENT CHARTS. PROCESSED PHYSICIAN ORDERS AND ENSURE THERAPY NOTES ARE FILED IN A TIMELY AND CONFIDENTIAL MANNER.

RESPONSIBLE FOR KNOWING ALL MEDICARE LAWS PERTAINING TO OUTPATIENTS.

AUDIT INPATIENT CHARTS FOR QUALITY ASSURANCE.

IMPLEMENT AND TYPE NEW POLICIES AND PROCEDURES.

ASSISTED DIRECTORS WITH VARIOUS PROJECTS. COORDINATED PATIENT CHRISTMAS PARTY MAIL OUT.

RECORD MINUTES FOR STAFF/CORPORATE MONTHLY/WEEKLY MEETINGS. ENSURE CORPORATE CALENDARS ARE UPDATED MONTHLY AND ROUTED TO DEPARTMENT DIRECTORS.

SPECIALIZED SKILL

EXTENSIVE KNOWLEDGE VERIFYING AND RECEIVING AUTHORIZATIONS FOR SPECIALIZED SERVICES ALL TYPES OF INSURANCE: MEDICAID, MEDICARE, COMMERCIAL

COMMUNICATE WITH ALL DEPARTMENTS IN THE HOSPITAL.

EXTENSIVE COMPUTER TYPING (LETTERS, CREATING FORMS) 75 WPM. EXTENSIVE KNOWLEDGE IN COMPUTER: WORD, EXCEL, MEDI-TECH, OUTLOOK, Q&A DATA BASE, CALENDAR CREATOR, PRINT SHOP, VARIOUS PHONE SYSTEMS, FAX MACHINES, COPY MACHINES, 10-BY TOUCH ADDING MACHINE. EDUCATION TEXAS SCHOOL OF BUSINESS SECRETARY CERTIFICATE ; NORTH HARRIS COUNTY COLLEGE,Associates Degree / SCIENCE. GENERAL STUDIES ; ALDINE SENIOR HIGH, DIPLOMA CONTINUING EDUCATION ‘’HOW TO SUPERVISE PEOPLE” ; “MEDICARE COMPLIANCE CODING”; “WORKLEVEL 2”; “EXCEL 2000 LEVEL 1 & 3

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