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Health Training

Sugar Land, TX
January 08, 2020

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• Healthcare IT Professional with a Health Informatics and Health Information Technology Certificate and knowledge in 7 different EMRs, revenue cycle, and project management

• 2+ years of experience in a hospital setting as a volunteer nursing aide providing excellent service to the patients

• Highly proficient in Microsoft Office with a Microsoft Office Specialist Certification – knowledge in vlookup, index, if statements, string manipulation, creating epi curves, Gantt charts, and pivot tables

• Knowledgeable in the duties of an EMR Trainer and experience with designing and delivering material to provide training to clinicians

• Excellence in leadership with the ability to communicate and interact with a team to finish multiple tasks within a fast-paced setting EDUCATION

The University of Texas at Austin – Austin, TX

B.S. Public Health 2018

Health Informatics and Health Information Technology Certificate 2018

• Intensive 9 week program with coursework including: Introduction to Health Informatics and Healthcare Analytics; Fundamentals of Health IT; Operational Models of Healthcare Systems; Project Management, Process Redesign and Quality Improvement; and Technology Competencies in Health Informatics and Health IT

• Hands-on experience featuring Electronic Health Records including Allscripts, Cerner, eClinicalWorks, Greenway, OpenEMR; interoperability exercises featuring LabCorp orders and results, an STC immunization registry and disease surveillance registry, and an Orion-based Health Information Exchange; as well as data analytics featuring HL7; MS SQL Server and Access; Excel and Tableau

• 10-day practicum experience at industry, government, or healthcare organization

• EXPERIENCE Creation and presentation of a health informatics or health IT poster research project Homecare Homebase – Implementation Training Specialist; Dallas, TX March 2019 – Current

• Consult to HCHB customer sites, 90%, in the Home Health or Hospice industry to implement software solutions, train clients on new workflow, and use of the software

• Train agencies on best practices within the Home Health and Hospice industries to ensure they get maximum results from our EMR software

• Use Citrix to create training material for the users, go through workflow created by end users, and run reports to see the agencies progress during and after Go-Live

• Support implementation process for 6 projects by training classes of up to 30 clinicians on system functionality, processes, reporting, Go- Live production, and trouble-shooting

• Identifying key performance indicators (KPI) and addressing client needs continuously through identify bottleneck and inefficiencies for continuous improvement

UT Health San Antonio – Epic Analyst Intern; San Antonio, TX October – November 2018

• Gained first-hand experience in both front end and back end of five Epic modules: EpicCare, Prelude, Cadence, Resolute, and MyChart

• Paired up with Epic clinical application analyst to build, maintain, and support the Epic system on a daily basis for end users

• Learned to use Adobe Captivate to make Epic e-learnings for the clinicians and providers training classes with the EMR trainers

• Attended and completed internal Epic training courses, Clinical Staff training, and Provider training United Pursuit Transport – QA Analyst Intern; Houston, TX May – August 2016

• Negotiated and created contracts between customers and carriers

• Delivered exceptional customer service to UPT’s customers and carriers

• Assisted the Operational Team by scheduling meetings, tracking shipments, and communicating updates to customers

• Analyzed and monitored the company’s progress every week using Excel

• Memorial Utilized agile Hermann methodology Hospital to – Volunteer; reduce overhead Houston, and TX efficient task management August 2012 – August 2014

• Aided in the health of patients by providing patients with medical assistance

• Assisted in the nursing unit by answering phone calls, managing patient relationship, and discharging patients

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