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Sales Customer Service

Location:
Manama, Bahrain
Salary:
600
Posted:
January 08, 2020

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Resume:

VERNON NEIL PEREIRA

Email:

VERNON NEIL PEREIRA

Mobile: +973-********

Email: ada8sf@r.postjobfree.com

PROFESSIONAL SUMMARY

An accomplished professional with expertise in operations management, general administration, customer service and back

strong management and leadership skills. Assuring you a diligent and re who consistently streamlines operations by utilizing and implementing processes that meets the organization’s needs.

CAREER OBJECTIVE

To work efficiently and effectively, as well as grow with a prestigious organization, by consolidating my management skills through continuous learning, improvement and commitment so as to actualize potentiality into reality and accomplish the organization goals.

EDUCATION

Bachelor of Business Management from St. Aloysius College, Mangalore University in 2010, India

SSLC & Higher Secondary (Commerce, Math’s) from The Indian School, Bahrain PROFESSIONAL EXPERIENCE

TRANSGULF MARITIME SERVCES W.L.L.

OPERATIONS, LOGISTICS SEP 2012

Key Responsibilities:

Freight forwarding worldwide. Managing export and import enquiries from start to finish.

Follow-up support, ETA, Transit time etc.

Supervision for goods kept in warehouse to be exported later on.

Arranging manpower for packing of goods and commodities, export and import.

Supervising for transferring heavy equipment’s and heavy goods cargo.

Export and import of US military goods. (most personal effects and US navy general cargo) METLIFE ALICO, BAHRAIN

SENIOR SALES CONSULTANT

An accomplished professional with expertise in operations management, general administration, customer service and back-end operations with an experienced professional of strong management and leadership skills. Assuring you a diligent and resourceful professional who consistently streamlines operations by utilizing and implementing processes that meets the To work efficiently and effectively, as well as grow with a prestigious organization, by consolidating my management skills through continuous learning, improvement and commitment so as to actualize potentiality into reality and accomplish the organization Bachelor of Business Management from St. Aloysius College, Mangalore University in SSLC & Higher Secondary (Commerce, Math’s) from The Indian School, Bahrain VCES W.L.L.

OPERATIONS, LOGISTICS SEP 2012 – NOV 2019

Freight forwarding worldwide. Managing export and import enquiries from start to finish. up support, ETA, Transit time etc.

Supervision for goods kept in warehouse to be exported later on. Arranging manpower for packing of goods and commodities, export and import. Supervising for transferring heavy equipment’s and heavy goods cargo. Export and import of US military goods. (most personal effects and US navy general cargo) AUG 2010 – AUG 2012

SENIOR SALES CONSULTANT

An accomplished professional with expertise in operations management, general

-end operations with an experienced professional of sourceful professional

who consistently streamlines operations by utilizing and implementing processes that meets the To work efficiently and effectively, as well as grow with a prestigious organization, by consolidating my management skills through continuous learning, improvement and commitment so as to actualize potentiality into reality and accomplish the organizational Bachelor of Business Management from St. Aloysius College, Mangalore University in SSLC & Higher Secondary (Commerce, Math’s) from The Indian School, Bahrain NOV 2019

Freight forwarding worldwide. Managing export and import enquiries from start to finish. Arranging manpower for packing of goods and commodities, export and import. Export and import of US military goods. (most personal effects and US navy general cargo) AUG 2012

Key Responsibilities:

Customer Account & Relationship Management.

Develop and implement sales plan and manage all phases of sales cycle prospecting to close and follow

To provide & maintain, on an ongoing basis, a daily sales report, figures, forecasting & any other records which may be required by th

records of sales & performance.

Managing incoming claims, underwriting and service recovery.

Managing agency illustration.

Handle queries regarding policy, coverage and claims.

Assist team for strengthening

Train and supervise sales support staff.

Understanding the needs of the end customer & providing appropriate financial solutions.

Attending product trainings, to be up to

Achieved the goals of the company.

AISCO (ARABIAN INTERNATIONAL SERVICES CO. W.L.L)

SALES & ACCOUNTS TRAINEE

Key Responsibilities:

Provide client interaction with value calls for queries.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding mo

Maintaining and filing of confidential records.

Handling payments and accounts

Prepare invoices

Follow-up with clients.

Responsible for developing sales of various products Personal appraisal:

Managing every aspect of im

Excellent communication skills and people relationship

Proficient ability to work in a team or individual and possess leadership qualities

Strong knowledge of current and upcoming market and logistic skills Customer Account & Relationship Management.

Develop and implement sales plan and manage all phases of sales cycle prospecting to close and follow-up support.

To provide & maintain, on an ongoing basis, a daily sales report, figures, forecasting & any other records which may be required by the Team Leader/Cluster Head to keep upto records of sales & performance.

Managing incoming claims, underwriting and service recovery. Managing agency illustration.

Handle queries regarding policy, coverage and claims. Assist team for strengthening claim control and standardizing claim practices. Train and supervise sales support staff.

Understanding the needs of the end customer & providing appropriate financial solutions. Attending product trainings, to be up to-date with the market developments Achieved the goals of the company.

AISCO (ARABIAN INTERNATIONAL SERVICES CO. W.L.L) FEB 2010 SALES & ACCOUNTS TRAINEE

Provide client interaction with value calls for queries. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Maintaining and filing of confidential records.

Handling payments and accounts

Responsible for developing sales of various products Managing every aspect of import and export (Logistics) Excellent communication skills and people relationship Proficient ability to work in a team or individual and possess leadership qualities Strong knowledge of current and upcoming market and logistic skills Develop and implement sales plan and manage all phases of sales cycle – from To provide & maintain, on an ongoing basis, a daily sales report, figures, forecasting & any e Team Leader/Cluster Head to keep upto-date

claim control and standardizing claim practices.

Understanding the needs of the end customer & providing appropriate financial solutions.

-date with the market developments.

FEB 2010 AUG 2010

Keep records of customer interactions and transactions, recording details of inquiries, Resolve customer service or billing complaints by performing activities such as exchanging Proficient ability to work in a team or individual and possess leadership qualities

Profound management and organizational skills with great interpersonal skills COMPUTER SKILLS

PowerPoint, Excel, Access and MS Word.

ACHIEVEMENT

Member of All India Catholic University Federation. (AICUF) 200 Mtrs Relay – Lions Olympics Silver Medal.

Public Speaking at TASCA Toastmasters Club, Bahrain. Youth Leadership Awards and Dance Performance Awards. PERSONAL DETAILS

Date of Birth:

Marital status:

Foreign Language known:

Local Language known:

Languages Known:

Passport number:

Visa Status:

Driving license:

REFERENCES

Available on request

Profound management and organizational skills with great interpersonal skills PowerPoint, Excel, Access and MS Word.

Member of All India Catholic University Federation. (AICUF) Lions Olympics Silver Medal.

Public Speaking at TASCA Toastmasters Club, Bahrain. Youth Leadership Awards and Dance Performance Awards. 12th July 1989

Married

French (basic level)

Arabic (basic level)

English, Hindi and Konkani

R8318396

Driving license:

Employment Visa

Car

Profound management and organizational skills with great interpersonal skills



Contact this candidate