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Customer Information

Location:
Chandigarh, Chandigarh capital region, India
Posted:
January 08, 2020

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Resume:

ADITI TRIPATHI

+91-798*******)

ada8r9@r.postjobfree.com

Career Objective

To be associated with an organization where I can significantly contribute toward its success through my consistent performance, meet challenges and will be provided with a steady career growth. Educational Qualifications

Examination Board / University School / College

Year of

Passing

Percentage

Master of Business

Administration

Dr. A.P.J. Abdul Kalam

Technical University,

Lucknow

Pranveer Singh Institute of

Technology, Kanpur

2019 76%

Graduation

Chhatrapati Shahu ji

Maharaj University,Kanpur

D.B.S College,Kanpur 2016 51.5%

Intermediate ICSE Board, Allahabad

S.T. Thomas Kidwai Nagar,

Kanpur

2013 78.5%

High School ICSE Board, Allahabad

S.T. Thomas Kidwai Nagar,

Kanpur

2011 80%

Technical Strength

• Have a certificate of CCC in computers

• Skilled in working in V look up, macros and conditional formatting, encryption and decryption in MS-Excel

• Skilled in working in MS-Word.

Work Experience

• Currently working with Tech Mahindra as a Customer Associate Support since June,2019 . Brief description of activities performed

• Responded to customer inquiries by understanding inquiry, reviewing previous inquiries and responses; gathering and researching information, assembling and forwarding information; verifying customer’s understanding of information and answer.

• Recorded customer inquiries by documenting inquiry and response in customers’ accounts.

• Accomplished customer satisfaction by providing effective solutions and service

• Adhered to the organization mission by completing related results as needed.

• Participate in regular training session for updating the knowledge and use of OMS Projects

Summer Winter

Title

Inventory Management System At HAL,

Kanpur

A Study of Merger On Banking Industry

Organization HAL Kanpur (TAD Division) Nil

Duration 45 days Nil

Description

Gained knowledge regarding inventory

planning and outsourcing of parts from

various vendors.

Made a comparative study of Bank of Rajasthan

with ICICI Bank, Bharat Overseas and Indian

Overseas Bank and HDFC Bank with Centurion

Bank of Punjab.

S

Core Strength

Flexible approach

Team player and can also lead team

Have positive attitude

Dedicated towards work

Good inter personnel skills

Achievements

Participated in writing, Quiz & Cultural events

Head in Schools events

Attained international conference of Marketing in GHS- IMR

Received certificate in school curricular activities

Participated in “Model United Nations” as a Delegate of Spain. Personal Information

• Father’s Name : Mr. Akhilesh Kumar Tripathi

• Date of Birth : 15th January

• Languages known :Hindi, English

• Address : 128/54 “C” Block Kidwai Nagar Kanpur

Declaration

I hereby declare that all the information mentioned above is true to the best of my knowledge. Date : 29th July

Place : Kanpur

cess



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