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Customer Information

Chandigarh, Chandigarh capital region, India
January 08, 2020

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Career Objective

To be associated with an organization where I can significantly contribute toward its success through my consistent performance, meet challenges and will be provided with a steady career growth. Educational Qualifications

Examination Board / University School / College

Year of



Master of Business


Dr. A.P.J. Abdul Kalam

Technical University,


Pranveer Singh Institute of

Technology, Kanpur

2019 76%


Chhatrapati Shahu ji

Maharaj University,Kanpur

D.B.S College,Kanpur 2016 51.5%

Intermediate ICSE Board, Allahabad

S.T. Thomas Kidwai Nagar,


2013 78.5%

High School ICSE Board, Allahabad

S.T. Thomas Kidwai Nagar,


2011 80%

Technical Strength

• Have a certificate of CCC in computers

• Skilled in working in V look up, macros and conditional formatting, encryption and decryption in MS-Excel

• Skilled in working in MS-Word.

Work Experience

• Currently working with Tech Mahindra as a Customer Associate Support since June,2019 . Brief description of activities performed

• Responded to customer inquiries by understanding inquiry, reviewing previous inquiries and responses; gathering and researching information, assembling and forwarding information; verifying customer’s understanding of information and answer.

• Recorded customer inquiries by documenting inquiry and response in customers’ accounts.

• Accomplished customer satisfaction by providing effective solutions and service

• Adhered to the organization mission by completing related results as needed.

• Participate in regular training session for updating the knowledge and use of OMS Projects

Summer Winter


Inventory Management System At HAL,


A Study of Merger On Banking Industry

Organization HAL Kanpur (TAD Division) Nil

Duration 45 days Nil


Gained knowledge regarding inventory

planning and outsourcing of parts from

various vendors.

Made a comparative study of Bank of Rajasthan

with ICICI Bank, Bharat Overseas and Indian

Overseas Bank and HDFC Bank with Centurion

Bank of Punjab.


Core Strength

Flexible approach

Team player and can also lead team

Have positive attitude

Dedicated towards work

Good inter personnel skills


Participated in writing, Quiz & Cultural events

Head in Schools events

Attained international conference of Marketing in GHS- IMR

Received certificate in school curricular activities

Participated in “Model United Nations” as a Delegate of Spain. Personal Information

• Father’s Name : Mr. Akhilesh Kumar Tripathi

• Date of Birth : 15th January

• Languages known :Hindi, English

• Address : 128/54 “C” Block Kidwai Nagar Kanpur


I hereby declare that all the information mentioned above is true to the best of my knowledge. Date : 29th July

Place : Kanpur


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