Customer Information
Resume:
ADITI TRIPATHI
********.*********@*****.***
Career Objective
To be associated with an organization where I can significantly contribute toward its success through my consistent performance, meet challenges and will be provided with a steady career growth. Educational Qualifications
Examination Board / University School / College
Year of
Passing
Percentage
Master of Business
Administration
Dr. A.P.J. Abdul Kalam
Technical University,
Lucknow
Pranveer Singh Institute of
Technology, Kanpur
2019 76%
Graduation
Chhatrapati Shahu ji
Maharaj University,Kanpur
D.B.S College,Kanpur 2016 51.5%
Intermediate ICSE Board, Allahabad
S.T. Thomas Kidwai Nagar,
Kanpur
2013 78.5%
High School ICSE Board, Allahabad
S.T. Thomas Kidwai Nagar,
Kanpur
2011 80%
Technical Strength
• Have a certificate of CCC in computers
• Skilled in working in V look up, macros and conditional formatting, encryption and decryption in MS-Excel
• Skilled in working in MS-Word.
Work Experience
• Currently working with Tech Mahindra as a Customer Associate Support since June,2019 . Brief description of activities performed
• Responded to customer inquiries by understanding inquiry, reviewing previous inquiries and responses; gathering and researching information, assembling and forwarding information; verifying customer’s understanding of information and answer.
• Recorded customer inquiries by documenting inquiry and response in customers’ accounts.
• Accomplished customer satisfaction by providing effective solutions and service
• Adhered to the organization mission by completing related results as needed.
• Participate in regular training session for updating the knowledge and use of OMS Projects
Summer Winter
Title
Inventory Management System At HAL,
Kanpur
A Study of Merger On Banking Industry
Organization HAL Kanpur (TAD Division) Nil
Duration 45 days Nil
Description
Gained knowledge regarding inventory
planning and outsourcing of parts from
various vendors.
Made a comparative study of Bank of Rajasthan
with ICICI Bank, Bharat Overseas and Indian
Overseas Bank and HDFC Bank with Centurion
Bank of Punjab.
S
Core Strength
Flexible approach
Team player and can also lead team
Have positive attitude
Dedicated towards work
Good inter personnel skills
Achievements
Participated in writing, Quiz & Cultural events
Head in Schools events
Attained international conference of Marketing in GHS- IMR
Received certificate in school curricular activities
Participated in “Model United Nations” as a Delegate of Spain. Personal Information
• Father’s Name : Mr. Akhilesh Kumar Tripathi
• Date of Birth : 15th January
• Languages known :Hindi, English
• Address : 128/54 “C” Block Kidwai Nagar Kanpur
Declaration
I hereby declare that all the information mentioned above is true to the best of my knowledge. Date : 29th July
Place : Kanpur
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