Holly McHaffie

Winnipeg, Manitoba • ada8mb@r.postjobfree.com • 204-***-****

Data Entry / Administrative Clerk

Dedicated professional with 10+ years of experience managing data with reliability and accuracy.

— Key Qualifications —

Capable of managing multiple data streams and maintaining accurate and reliable databases while upholding client confidentiality.

Innovative thinker, able to adapt quickly to a dynamic office environment and work effectively independently or as part of a team.

Excellent organizational skills, able to identify objectives and prioritize workload for maximum efficiency under strict deadlines.

Professional Experience

Canadian National Institute of the Blind – Winnipeg, Manitoba

Receptionist/Office Clerk, 2016-Present

Serve as point-person for incoming calls from clients and vendors, providing pertinent information to all parties and forwarding callers to appropriate departments. Orient clients to service providers and internal retail centre. Assemble packages for clients and guests ahead of special events. Scan documents into Electronic Vision Rehabilitation Records (EVRR) system, providing data to establish best practices for work with visually-impaired population.

Selected Contributions:

Assisted in coordination of fundraising event CNIB Night Steps, performing outreach to clients and overseeing sale of 50/50 raffle tickets to attendees.

Generate product information for clients, ensuring thorough understanding of essential products and improved competency of use.

Canada Revenue Agency, Taxation Department – Winnipeg, Manitoba

Data Conversion Clerk, 2012

Maintained income tax database, managing highly confidential information. Processed data according to strict provincial and federal standards. Fostered positive relationships with stakeholders through adherence to deadlines and operational guidelines.

Selected Contributions:

Collaborated with department leadership to set standard for accuracy in database management within agency.

Agriculture and Agri-Food Canada – Winnipeg, Manitoba

Revenue and Document Processing Clerk, 2000-2011

Managed databases, performing entry of daily, weekly, and monthly data pertaining to company revenue, contracts, and producer applications. Coordinated with government systems. Developed, reviewed, and completed option notices and formal information/fund requests for producers. Collaborated with co-workers and verifiers on government applications, maintaining client confidentiality.

Selected Contributions:

Assisted in interfiling project, assembling and organizing company correspondence chronologically to streamline future access.

Spearheaded archive project, collecting and reviewing option notices, reports, and related files for entry into company archives.

Additional Experience

Canadian Parks – Winnipeg, Manitoba

Steno Typist II

Transcribed letters and memos for internal and external recipients. Facilitated distribution of correspondence while preserving confidentiality in all matters. Served as Central Records Clerk, Library Clerk, and Typist, as well as occasionally covering administrative duties for Director General.

CGU Insurance Company of Canada – Winnipeg, Manitoba

Document Processing Clerk

Generated new business and renewal applications. Oversaw transfer of confidential client information from micro-fiche to computer system.

Education and Professional Development

Computer & Keyboard Proficiency Training: Microsoft Office Applications Certificate

Academy of Learning, Winnipeg, Manitoba

Computer & Keyboard Proficiency Training: Keyboard Application Certificate

Academy of Learning, Winnipeg, Manitoba

Secretarial Diploma

Algonquin College of Applied Arts and Technology, Ottawa, Ontario

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