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receptionist

Location:
Rawdat Al Khail, Qatar
Posted:
January 07, 2020

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Resume:

SYLVIA ROTIKEN

ada8gm@r.postjobfree.com

+974********

Qatar university – al Duhail Area, Doha, Qatar

I am a highly motivated and results orientated individual with a proven track record of providing exemplary levels of dedication to my work. As a member of a team in operations, I have been able to contribute to the growth and development of an organization as well as being a consistent provider of strong motivation, team performance oriented and well-organized in leadership in my current role

WORK EXPERIENCE

RECEPTIONIST

QATAR UNIVERSITY

COLLAGE OF MEDICINE

Feb 2017 – oct 2019 Doha, QATAR

Achievements/Tasks

-welcome visitors and manage signing in and out process

-operate telephone switch board, receive and transfer calls, transmit messages.

act as help desk for students including issues of parking permits, photocopy cards, check lecture halls, exam halls, rely lecturers’ messages to students and other staffs.

-Ensure that appropriate parties are informed in the event of student illness i.e first aider, senior staff, parents and medical help if necessary

-Prepare the posts for posting including maintaince of a posting log

-Provide appropriate communication with interested parties in the event of emergency evacuation of the collage building as laid down in the collages health and safety policy

-Undertake any other clerical and administrative duties as may be reasonably required from time to time by collage management.

- Contact: Mr, Mohammed Ali - Manager Operations – Tel; +974- 50336752

RECEPTIONIST

European guarding & services

July 2015 – Jan 2017 Doha, QATAR

Achievements/Tasks

-Operates telecommunication system by following manufacturer’s instructions for house phone and console operation

-Keeps a safe and clean reception area by complying with procedures, rules, and Welcome and provide direction to the visitors in the building

-Provide directions the visitors to different departments in the building to the customer

-Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrence

-Maintains security by following procedures, monitoring logbook, and issuing visitor badges

-Operates telecommunication regulations

Contact: Mr, Raheem Sharma - manager – Tel: +.974-********

SOFT SKILLS

Customer Focus

Team- work

Communication

Customer Focus

report-writing

Leadership

Detail Oriented

Ict competence

PERSONAL PROJECTS

St. john’s ambulance blood donation drive

-Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs

-supply government and donors relief food to drought affected areas

- work with NGOs in girl child rescue missions against FGM, early marriages

-offer guidance and counselling to teenagers in high-schools

LANGUAGES

English

Swahili

Arabic

AIRPORT CUSTOMER CARE

Kenya airways- JKIA

Jan 2014- June 2015 Nairobi Kenya Achievement / tasks

-assist customer during flight irregularities, coordinating Communication with affected passengers to ensure They remain positive

-checking and weighing passengers burgages, charging baggage fees, and questioning them on their baggage items

-inspect and verify passengers’ documentations

-maintain the highest standards of safety and security

-solve problems in the site which may impact on passenger’s travel programs

contact: Mary atieno – ass Manager - +254-*********

CASHIER

Chambai springs hotel

Jan 2009 – April 2012 Narok, Kenya

Achievement / tasks

-complete cashier pre-shift supply checklist

-manage daily balancing and reconciling of offices accounts and handle daily bank deposits

-clarifies customers questions or concerns about the charges on their bills

-coordinate activities with the accounting department to ensure creation of daily, weekly and monthly reports

-provide assistance to the front desk in handling customers.

Contact: Mr. John Lepore – manager - +254-*********

EDUCATION

Professional training

Leaders training institution

Aug 2018- sep 2019 Doha, Qatar

Courses

-iosh

-nebosh IGC

-First aid

-Fire safety

Mount Kenya university

May 2012 – December 2013 Nairobi, Kenya

Courses

-Community development values

-Community health and diseases

-Sociological perspectives on community

-Project finance and funding

-Marketing principles

AREAS OF EXPERTISE

Customer service communication

Multitasking technical skills Interpersonal skills

Priotizing reporting writing, planning and organizing

BIODATA

Nationality : Kenyan

Gender : Female

Marital status : Single

Date of birth : 14th December 1989

CERTIFICATES

-Nebosh IGC

- IOSH

- First aid and fire safety

- Development studies

INTERESTS

Art travelling volunteering reading



Contact this candidate