Mariia Levchenko

Ukraine

+380*********

ada8fb@r.postjobfree.com

https://www.linkedin.com/in/mariia-levchenko1809/

Experienced Manager with strong sense of retail market and knowledge of customer behavior. Acquired great experience in planning, organization, analytical decisions, KPI performance, product management and high customer service. 7 years in retail, 6 years on managerial positions. Regular achievements of monthly sales targets and customer service scores by subordinate teams. High results in implementing Visual Merchandising techniques in the stores, developing and training employees.

Skills

1.Analytical thinking

2.Planning and organization

3.Effective multitasking

4.Communication and team work

5.Leadership and change management

6.Merchandising planning

7.Multicultural Team Management

8.Budgeting & Forecasting

Functional Experience

Effectively promoted different product categories using Visual Merchandising tools and customers’ feedback

Proposed price changing and mark downs for certain products to increase its turnover

Performed annual category reviews to evaluate, plan and reset assortment to improve market competitive market share

Created promotions to increase sales of certain categories in the stores

Weekly analyzed the Assortment Reports to make full store replenishment and make extra order for Bestsellers (considering holidays and marketing activities)

Communicated with Assortment Department to relocate Slow-movers or black-holes

Analyzed brand and SKU performance to recommend product additions and discontinue low performing products to increase sales and maximize inventory turn

Managed Sell Thru and Space Management reports to improve products’ display

Increased the level of profitability of the stores and created strong customer service culture in the stores

Made Visual Merchandising changes to increase sales

Set the sales budget plans and KPIs targets on monthly basis

ABC analysis of products and customer database

Prepared weekly reports in Excel

Work Experience

1.MARCH 2019 – SEPTEMBER 2019

Store Manager (Sports Corner – The Blue Group), Qatar

Created effective team and increased conversion by organizing daily routine tasks. Trained skilled employees to obtain new position. Achieved targets by managing categories and communicating with Category Managers. Amplified customer experience level by providing Visual Merchandising changes.

2.JULY 2018 – JANUARY 2019

Assistant Category Manager, Supervisor (Beauty Prof), Ukraine

Implemented the sales plans of product categories. Generated marketing activities to increase sales of product groups. Proposed mark down list for promotions. Controlled the accurate product inventory. Created activities for new store promotion. Increased sales of key categories by proper merchandising and regular replenishment orders.

3.JANUARY 2017 – NOVEMBER 2017

Retail Area Manager (adidas), Ukraine

Accomplished sales plans and KPIs targets as well as stable customer service indicator (NPS 100% in all stores). Generated Product Knowledge Training for staff (Buying Process and Assortment Department). Made product feedback for Buyers that changed categories’ range in each store and increased conversion rate. Increased profit of the stores with positive Visual Merchandising changes. Developed employees for company’s Talent Pool, lead HR processes in my region (interview of candidates, training of new employees, making Personal Development Plan for skilled employees, conducting of Assessment Centers, control turnover rate, exit interviews).

4.NOVEMBER 2012 – DECEMBER 2016

Store Manager (adidas), Ukraine

Increased sales rate of the store - made it in TOP 5 list. Achieved high Visual Merchandising standards. Developed employees for managerial positions. Performed permanent accurate inventory in the store, decreased stock losses. Created design project changes for better Customer Flow.

5.FEBRUARY 2012 – NOVEMBER 2012

Assistant Store Manager (adidas), Ukraine

Trained effective and strong team. Conducted product knowledge trainings for all staff. Succeed in Visual Merchandising guidelines and standards. Provided high customer service, achieved sales plan and KPIs targets. Managed Bestsellers, slow movers and black holes. Decreased stock losses.

Education

SEPTEMBER 2007 – JUNE 2012

Zaporozhskiy Institute of Humanitarian and Municipal Administration (Private Classical University), Ukraine

International Economics and English language, Master’s Degree, A-level grades

Courses and Certificates

Change Management (Kiev), 2017

How to properly manage changes in the company, to adjust and motivate the team to achieve the goals in the conditions of constant innovations.

Individual Interviews and mass interviews (Kiev), 2016

How to hire right candidates for right positions. STAR method. Case interview. Qualification for conducting mass interviews.

Net Promoter Score. Excellent service (Kiev), 2016

Ways to make stores’ quests our promoters. What the excellent service means.

Emotional Leadership (Kiev), 2015

How to become the real Leader in the team and make everyone follow you and company’s goals.

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