Date of Birth : September 01, 1985
Place of Birth : Caloocan City
Civil Status : Single
Nationality : Filipino
Religion : Catholic
Golden Cue Billiards
June 2013 – September 23, 2019
Waitress / Cashier / Receptionist
England Cluster, International City,
DUTIES AND RESPONSIBILITIES:
Providing excellent customer service.
Greeting patrons once they are coming.
Assisting customers in their table from start till the end of their game what they requested.
Answering questions from patrons about food and beverages.
Sharing information with customers about the game.
Always attentive to the customer especially if they order.
Receive payment by cash, attentive that the amount is correct as per their order and time use of the billiard table, ensure the amount was count once payed and if there is change.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or price.
Monitor the items stocks and manage the report of the items and incoming and outgoing of items.
Welcomes guest by greeting them, in person or on the telephone.
Answering or referring inquiries..
Krista Carmi B. Manansala
Relations and exceptional hospitality skills may be fully utilized to increase patron’s and maximize revenue, Looking for a company to work with all my capabilities, proven ability to develop effective customer as enthusiastic individual offering friendly and neat personality, good communication skills. Work Experience
Bachelor of Science in Hotel and
University of the East Caloocan,
Caloocan City, Philippines
Year 2008 2009
March 2006 – April 2007
DUTIES AND RESPONSIBILITIES:
Take orders and serve food and beverages to patrons at tables in dining establishment.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Communicate with customers to resolve complaints or ensure satisfaction.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation Actively looking for ways to help people.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Speaking Talking to others to convey information effectively.
Coordination Adjusting actions in relation to others' actions.
Monitoring Monitoring/Assessing performance of yourself /individuals, or organizations.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Active Learning Understanding the implications of new information for both current and future problem solving and decision making.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Good in Time Management
Able to memorize things easily
Ability to work under pressure
Work well with people
I certify that the above mentioned information given is true & correct to the best of my knowledge. Multitasking
Keen to details