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Houston, TX
January 07, 2020

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Fareeda A Sanusi



To take a challenging role as a business analyst for understanding business change needs, assessing the impact of those changes, capturing, analysing and documenting requirements and then supporting the communication and delivery of those requirements with relevant parties.

Qualification Highlights:

•Senior Business Analyst with over 6 years’ experience in requirements gathering, analysis and documentation.

•Demonstrated ability to engage stakeholders of various levels from SME to Director Level.

•Experience in co-coordinating with business and IT across all phases of software development life cycle.

•In-depth knowledge of Software Development Life Cycle (SDLC) methodologies like Waterfall & Agile.

•Expertise in writing and implementing Test scenarios, Test cases, System testing, Regression testing and maintaining Traceability Matrices for baseline documents.

•Ability to identify gaps in a business’ processes and re-engineer the processes to fill the gap.

•Accomplished in all areas of information technology with keen ability to identify, build, and maintain business relationships.

•Performed analysis and presented results using SQL


•BSc. Interdisciplinary Studies (Concentrations in Life Sciences, Social Sciences, and Behavioural Sciences)


•CAPM ( Certified Assistant Project Manager)


•Working experience/knowledge of SAP, Microsoft Dynamics AX, Oracle,

•Microsoft Office Suite 2013,


•Microsoft TFS, Microsoft platforms, SQL database, reporting tools, UML,

•Prototyping tools (Mockupbuilder, Microsoft Visio)

•Defect Management tools such as Quality Center, Test Manager, PVCS Tracker, Bugzilla

•Service Now


Texas Children Hospital – Houston TX Mar 2019 – Present

Senior Business System Analyst

•Translates business needs into detailed requirement specifications

•Analyzes current business practices, user needs and workflow processes

•Develops specifications that map customer business requirements into complete information systems (technologies, processes and people) or operational solutions

•Understands the customer's business problem need, or opportunity and designs a virtualized solution that completely and correctly addresses the business problem, need, or opportunity

•Performs configuration analysis for system design

•Facilitates design analysis with users to determine user interface configuration

•Identifies and documents the data sources, recipients and interfaces that need to be developed to support data collection and maintenance, including data conversion requirements and how start up data will be collected for implementation

•Documents design decisions in an accurate and testable method for use by developers and database analysts

•Assists with the design of user procedures

•Analyzes system problems and modifications

•Analyzes clinical and business use of existing systems to identify problem to be resolved

•Defines system applications or process improvements

•Recommends modifications to application design or current procedures to maximize advantages of existing resources

•Reports and tracks issues until resolution provided by vendor

Livanova – Houston TX Oct 2018 – Feb 2019

Senior Business Analyst / Project Manager

•Host meetings with key business stakeholders to gather and analyze requirements

•Capture & clarification of business requirements through a range of analysis techniques (data flow diagrams, sequence diagram, case tool analysis, gap analysis and work & process flow diagrams).

•Involved in creating Business, Functional, Technical Requirements by working with all the stake holders - Business team, Architects and Development team members at onsite & offshore.

•Monitor project progress by tracking tasks, reporting defects and communicating progress to key business stakeholders and IT leadership

•Identify and understand business strategy, issues and opportunities to assist business partners in identifying and prioritizing new initiatives and capabilities

•Work and/or lead efforts with other IT groups and/or business users to ensure business requirements are met, including problem resolution and systems testing.

•Performed both positive and negative testing to ensure upgrades were performing correctly

•Tested and re-tested all defects found during testing period

•Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings

•Removed team impediments daily to allow the team to deliver the sprint goals and deliverables

•Directed Process and system improvement within Dynamics AX such as ecommerce,effiency and Data management.

Cloudix – Houston TX Oct 2018 – Feb 2109

Business Analyst

•Identify which processes or services should be moved to the cloud

•Outline the required governance and policies to ensure the integrity and security of sensitive organizational data

•Help businesses understand the levels of service required by its cloud providers to ensure any cloud solutions achieve what businesses need from them

•Indicate how best to monitor cloud performance and identify personnel responsible for this monitoring

•Maintained a log of number of data tested, number of passes, number of fails, number of defects identified, type of defects and the severity and frequency of every defects.

•Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.

•Performed diagnostics and troubleshooting of system issues, document help desk tickets and resolutions.

•Analyzed client issues, proposing solutions, and escalating to the appropriate group for resolution

AIG – Houston TX Apr 2014 – Oct 2018

Senior Business Analyst

•Facilitated Joint Application Design (JAD) sessions with technical leads, software architects, and Subject Matter Experts (SME) to identify business rules and requirements and document them in a format that can be reviewed and understood by both business and technical people.

•Led the requirements gathering and design effort for the online sales revamp project.

•Credited with the achievement of saving AIG $150,000 annually through the successful deployment of the credit and debt service platform.

•Performed root cause analysis to understand the gaps in the integration with TransUnion for our credit rules engine.

•Responsible for documenting workflows and results of business analysis into Business Requirement Document (BRD) and obtaining sign-off from the client on specifications.

•Defined business reporting requirements including content, layout, and other characteristics.

•Created test cases using Quality center, performed system, integration, regression testing and coordinated User Acceptance Testing for all users.

•Responsible for creating training documentation and running the training demo sessions for all parties involved.

•Responsible for creating SQL statements to test and validate the data in the Microsoft SQL server database.

•Performed database testing by creating and executing SQL scripts in Oracle 12 to verify that all data expected were populated in the right tables and columns.

•Performed analysis and presented results using SQL,MS Access, Excel.

•Imported, exported and manipulated large data sets in multi-million-row databases under tight deadlines.

•Conducted Business meeting with key business users to collect information on business process and user requirement to ensure Dynamics AX met the needs of the business.

NRG ENERGY – Houston TX Feb 2012 – Apr 2014

Business Analyst

•Was directly involved in the creation of a Broker’s portal that enabled outside Brokers to fully interact with NRG energy and create deals and opportunities in portal.

•Conducted the data migration from Salesforce to Oracle for the sales and account data.

•Capture & clarification of business requirements through a range of analysis techniques (data flow diagrams, sequence diagram, case tool analysis, gap analysis and work & process flow diagrams).

•Worked with stakeholders, Product Owner for effectively scoping/user stories.

•Worked on creating business, functional, use cases, technical requirements artifacts. Involved in understanding business problems and transformed these into EPICs/Feature and User Stories.

•Involved in creating User Stories, prioritization, iteration / Sprint planning, Release planning, Scrum Retrospective by working with Scrum Master and Project Manager. Worked with Technical teams to identify options to meet business requirements.

•Involved in features functional testing and conduct POC.

•Monitor new Salesforce released features and functionality to provide recommendations for process.

•Designed different custom dashboards for various user groups based on their business functionalities and needs.

HEWLETT PACKARD, Houston TX Sep 2010 – Jan 2012

Business Analyst

•As part of the innovative technologies team, I was responsible for understanding the business needs and acting as a liaison between the business and the technical team.

•Responsible for the documentation of the current AS-IS processes and the TO-BE processes

•Assess clients' needs, identifies and documents requirements critical to achieving business objectives

•Develop understanding of business needs through discussion and interviews

•Partner with the business and IT groups to find solutions for projects and operational issues.

•Define project business requirements as well as in defining the IT solutions

•Contribute to the business requirements development and the functional solution designs

•Identify project process impacts and works to ensure processes are in place to support an effective operation

•Liaise with end users to test application software, ensuring accuracy, integrity, interoperability and completeness to achieve desired results

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