CLEARANCES

**** - **** - ****** ********* - ****** States Agency for International Development (USAID)

**** - ****** ***** - ****** ****** Senate

CERTIFICATIONS

Jamf Certified Administrator (Casper Suite)

Jamf Certified Technician (Casper Suite)

Apple Certified System Administrator

Apple Certified Technical Coordinator

Apple Certified Help Desk Technician

EDUCATION

Degree in Computer Information Systems from DeVry University

TECHNICAL SKILLS

Operating Systems:

macOS Server, Windows Server, Red Hat Enterprise Linux, Ubuntu, CentOS, Fedora

Virtualization:

VMware vSphere, ESXi, Fusion, Workstation, Parallels, Citrix Xenapp

Networking Protocols:

X.509, SSL, VPN, 802.1X, HTTPS, iSCSI, SFTP, TCP/IP, DNS, SSH, SAN

Wireless & Networking:

Aruba, Cisco, Meraki, Dell, SonicWall, D-Link, HP, Q-Logic, Netgear, Synology, QNAP

Programming:

Python, PHP, Bash, Swift

Databases:

MySQL, SQLite, PostgreSQL, Oracle, Microsoft SQL Server

Lifecycle Management:

Jamf Pro, Jamf Casper Suite, MaaS360, Munki, LANrev, Absolute Manage

Active Directory Integration:

Jamf Connect, NoMAD, Apple Enterprise Connect, Thursby ADmitMac, Centrify

Imaging:

Mac Deploy Stick, Imagr, DEP Notify, DeployStudio, Jamf Imaging, NetBoot, PXE

EMPLOYMENT HISTORY

Macpro Consulting Solutions Architect Alexandria, VA 2008 - Current

●Information technology consultant for government, enterprise and small business clients

●Architect and present solutions to management decision makers

●Perform yearly budgets for resources, hardware, software and cloud subscriptions

●Manage contractors and vendors to complete milestones and projects

Verisign Solutions Architect Reston, VA 7/2019 – 12/2019

●Managed team of technicians for Apple hardware refresh and macOS Mojave migration project

●Responsible for reporting project status to team leaders

●Managed on-premises Jamf Pro Server and MySQL databases on macOS and Windows Server

●Designed and engineered Jamf Pro (Casper Suite) policies and configuration profiles

●Automated downloads of enterprise approved software using Bash scripting and Jamf API

●Implemented macOS image deployment solution using Jamf, DEPNotify and Apple Business Manager

●Configured Symantec PKI Client for email certificates and 802.1X wireless network connections

●Implemented macOS login using Active Directory, Nomad and Jamf Connect

●Implemented Encase, FireEye, Tanium, Splunk, McAfee and Symantec DLP endpoint security software

●Used Confluence to create documentation of procedures and policies

Fannie Mae Systems Engineer Reston, VA 2018 – 2019

●Collaborated with Directors and C-Level management on enterprise architecture, projects and budget

●Managed multiple on-premises Windows Servers running Jamf Software Server (JSS) and MySQL

●Engineered Jamf Pro (Casper Suite) policies and configuration profiles for macOS and iOS

●Implemented Apple Business Manager and Apple Device Enrollment Program (DEP)

●Implemented Volume Purchase Program (VPP) for applications only available in the Apple App Store

●Designed software application packaging workflow and installation process

●Designed software patching lifecycle and deployment process

●Designed production roll out strategy

●Designed imaging process using Mac Deploy Stick, Imagr and custom scripting

●Analyzed and tuned macOS deployment configuration to achieve optimum performance

●Managed software licenses, software maintenance, annual budgeting and reporting for macOS and iOS

●Shared research, knowledge and best practices using Confluence and ServiceNow

●Tracked engineering projects and tasks using JIRA

●Implemented proxy server client using Zscaler

●Implemented SSL VPN using Citrix NetScaler and Duo for multi factor authentication (MFA)

●Implemented macOS login using Active Directory, Apple Enterprise Connect and Duo

●Implemented anti-virus, malware, firewall and host intrusion prevention using McAfee ePO

●Implemented Carbon Black, Tanium and ForeScout endpoint security software

●Implemented communication suite using Cisco Jabber, Jabber Voice and WebEx Meeting Center

●Implemented Citrix Virtual Apps and Desktops using XenApp, XenDesktop, Workspace and Receiver

●Implemented 802.1X profiles on wired ethernet and wireless networks using Cisco Aironet WAP’s

●Rolled out Microsoft Office 365 with Microsoft InTune integration

●Tracked end user tickets with ServiceNow ITSM

Accenture Federal Services Systems Engineer Arlington, VA 2016 – 2017

●Managed Jamf Pro, Jamf Software Server (JSS) and MySQL on Windows Servers

●Created configuration profiles and policies to implement USGCB/STIG settings on macOS computers

●Created customized packages using Jamf Composer, Packages and pkgbuild

●Configured 802.1X network authentication using Jamf Pro and Aruba ClearPass Policy Manager

●Integrated Single Sign-On using Microsoft Azure with Jamf Pro

●Migrated imaging workflow to Apple’s Device Enrollment Program (DEP)

●Managed FileVault full disk encryption with Jamf Pro

USAID Solutions Architect Crystal City, VA 2015 - 2016

●Migrated Jamf Software Servers (JSS) running on macOS Server to Red Hat Enterprise Linux

●Implemented macOS PIV smartcard solution using Thursby ADmitMac PKI

●Configured X.509 certificates and integrated into Identity and Access Management solutions

●Managed FileVault full disk encryption with Jamf Pro and McAfee ePO

●Created Jamf Pro policies to implement USGCB and STIG settings on macOS computers

●Configured Apple NetInstall, Jamf NetSUS, and BSDPy for network image deployment

●Automated creation of macOS deployment images with AutoDMG and Jamf Imaging

●Configured McAfee Endpoint Protection and ePO Agent to manage anti-virus and firewall

●Created virtual machines running macOS and Red Hat Enterprise Linux for various testing scenarios

●Created customized packages using Jamf Composer, Packages and pkgbuild

●Used Atlassian Jira Portfolio and Jira Agile to plan, prioritize, and execute project tasks

●Used JAMA requirements management software to document test plans

USAID Senior Installation Specialist Crystal City, VA 2013 - 2015

●Managed Jamf Pro, Jamf Software Server (JSS) and MySQL on macOS Server and Windows Server

●Implemented PIV smartcard solution using Centrify DirectControl Smartcard Edition

●Configured macOS Server with DeployStudio to utilize NetBoot for network imaging

●Automated creation of macOS deployment images with AutoDMG and DeployStudio

●Integrated FileVault full disk encryption with Jamf Software Server (JSS)

●Created virtual machines running macOS and Windows Server for various testing scenarios

●Managed iPhone and iPads running iOS using MaaS360 Mobile Device Management (MDM)

●Met security guidelines and validated USGCB and STIG security configuration settings

●Created customized packages using Jamf Composer, Packages and pkgbuild

●Managed tickets using ServiceNow and provided Tier 3 resolution

USAID Senior Systems Engineer Washington, D.C. 2011 - 2013

●Configured macOS with DeployStudio to utilize NetBoot for network image deployment

●Automated creation of macOS deployment images with InstaDMG and DeployStudio

●Configured Active Directory to manage GPOs and authentication for integration with macOS and Linux

●Configured macOS Server with Profile Manager to customize preferences and configuration profiles

●Configured McAfee Endpoint Security and ePO to manage anti-virus, application protection and firewall

●Integrated FileVault full disk encryption with WinMagic SecureDoc Enterprise Server

●Deployed WinMagic SecureDoc full disk encryption on Macs laptops

●Integrated Quest Management Xtensions into Microsoft SCCM for inventory and software patching

●Created customized packages using Jamf Composer, Iceberg and pkgbuild

●Met security guidelines and validated USGCB security configuration baseline settings

●Used Remedy to manage tickets and provide Tier 3 ticket resolution

●Created Standard Operating Procedures documentation

MainBrain Technical Account Manager Reston, VA 2008 - 2009

●Closed Technical sales and led meetings with clients to present information technology solutions

●Developed project plans based on client budget and led team through completion of projects

●Integrated Macs into Active Directory using DAVE, ADmitMac, Centrify, and Open Directory

●System administration of VMware ESXi, macOS Server, Windows Servers and SAN

●Resolved technical issues involving network, hardware, software, and operating systems

United States Senate Systems Engineer Washington, D.C. 2008

●Installed and configured Windows desktops and macOS laptops

●Installed and configured HP servers running Windows Server

Mid-Atlantic Computer Solutions Server Engineer Alexandria, VA 2005 - 2008

●Responsible for system administration of macOS Server, Windows Server and SAN

●Resolved technical issues involving network, hardware, software, and operating systems

●Resolved issues with servers, networks, routers, VPN remote access, backups and printers

RKR Consulting Computer Field Technician Morristown, NJ 2004 - 2005

●Responsible for system administration of Windows Servers and macOS Servers

●Resolved technical issues involving network, hardware, software and operating systems

●Troubleshot servers, networks, routers, firewalls, backup systems, printers, and scanners

Imtech Graphics System Administrator Carlstadt, NJ 2002 - 2004

●Responsible for system administration of Apple Xserves, Windows Servers and SGI Origin Unix servers

●Configured Apache, designed company website and intranet using Adobe GoLive and PHP

●Managed MySQL and FileMaker databases.

●Created scripts using AppleScript and shell

●Managed onsite email server running Apple Mail Server

●Customized code for clients using Xinet WebNative Venture digital asset management

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