Surname Claassen
First Names Chantelle Known Name Chantelle
Race Coloured Gender Female
Identity Number 920-***-**** 085
Marital Status Single
Nationality South African
Postal Address 15342 Thlapi street, Tshwaragano, KIMBERLEY, 8345 Language Proficiency English, Afrikaans, Setswana and Sesotho Health Excellent
Cell Phone 078*-***-***
Email Address ada87t@r.postjobfree.com
Drivers Licence Code C1 - (10) with PDP
Offence None
Dependents One – 7 years
SCHOOLING
Highest Standard Passed Matric (Grade 12) Institution William Pescord High School Year Passed 2014 Subjects
• Afrikaans First Language
• English Second Language
• Economics
• Business studies
• Accounting
• Ethnology
TERTIARY
EDUCATION
Highest Qualification
(National Diploma) Financial Management
N4,N5,N6
Institution
Northern Cape Urban FET
College
Status Completed Year 2017
ADDITIONAL TRAINING Teller Training
CURRICULUM VITAE
OF
CHANTELLE CLAASSEN
PERSONAL DETAILS
2
COMPUTER PACKAGEPS
• Advanced computer literacy
• Ms word
• Ms excel
• Ms outlook
• Ms Access
• Ms Power point
• Internet
• Pastel accounting (Sage) and HR
• Central Supplier Database (CSD)
• ITS Systems
• BTP (Banking Transactional Program)
CAREER DETAILS
PRESENT COMPANY ABSA Bank Douglas Branch
EMPLOYMENT DATES 01 February 2019 – 30 September 2019 PRESENT POSITION Customer Service, Host and Teller REASON FOR BEING IN THE MARKET Contract
RESPONSIBILITIES & DUTIES • Communicating effectively with customers from diverse backgrounds.
• Listen attentively to customer’s needs to ensure a positive customer experience.
• Providing quality service to customers and associates inquiring about availability of products, status or card orders.
• Resolving conflicts respectfully and in a timely manner, asking for appropriate supervisor as needed.
• Daily surveys for customers, providing us with feedback on their service experience each day.
• Identifying fraudulent accounts.
• Keeping up with program information, trends and
developments within current role.
• Daily cash and cheque deposits
• Cash withdrawals and cheque encashment
• Transfers, daily inquiries, drawing bank statements for customers.
• Daily drawing teller listing and reconciliation.
• Balancing off each day.
• Preparing the waste and cash filling bags for the courier. 3
PRESENT COMPANY Leader Homes Real Estate Property Company EMPLOYMENT DATES 01 August 2018 – 31 January 2019
PRESENT POSITION Finance clerk/ Administrator
REASON FOR BEING IN THE MARKET Temporary
RESPONSIBILITIES & DUTIES
• Stock control of stationery
• Processing daily EFT payments.
• Payroll – processing salaries each month.
• Receive petty cash float and capture it on the
system.
• Validate and process petty cash.
• Record petty cash voucher with supporting
documentation.
• Safe keeping of document control of petty cash
claims.
• Capture issuing of money on the system.
• Performing daily and monthly reconciliation.
• Replenish petty cash, capturing on the system.
• Capture invoices receipts and process payment.
• Assisting walking – in customers with inquiries and providing timely feedback with possible solutions.
• Receive customers request by telephone, email and face to face daily.
• Arranging meetings for customers with supervisor when requested.
• Ensuring that any problems they experiencing are resolved and customer satisfaction.
• Preparing monthly income statements and balance
sheets for clients.
• Preparing yearly and monthly tax invoices clients.
• Debt collecting – Follow up outstanding customers.
• Maintaining the reception area.
• Answering the phone (switchboard), transfers calls internal to different extensions.
• Taking down messages and conveying them to the
relevant person correctly.
• Filling important documents and safe keeping.
• Preparing refreshments for meetings, taking
minutes during the meetings.
4
PRESENT COMPANY Northern Cape Urban Tvet College – Finance Department EMPLOYMENT DATES 02 February 2017 – 31 July 2018
PRESENT POSITION Finance Intern
REASON FOR BEING IN THE MARKET 18 Months – Contract RESPONSIBILITIES & DUTIES • Render general clerical support services.
• Liaising with suppliers and request outstanding
invoices and other documents.
• Requesting quotations from suppliers.
• Preparing boardroom for a bid meetings, taking
down minutes during the bid briefing meetings.
• Daily capturing suppliers on ITS.
• Search for suppliers on CSD (Central Suppliers
Database) and print their report.
• Receive customers request by telephone, email and face to face, analyze request, provide information requested or ascertains who best can provide the
information, and routes the request to the proper
person.
• Allocating bursary funds to NSFAS bursary students fees account on ITS.
• Processing meals and travel allowance spreadsheet for payments
• Barcoding of assets and stocktaking
• Assisting different departments during audits.
• Assisting the payroll clerk to calculate employee’s overtime.
• Distributing payslips and IRP5’s.
• Write orders, remittance advice and requisitions
• Assisting the procurement clerks with filling and making sure all the necessary signatures are on the requisition.
• Distribute documents and packages.
• Providing documents requested.
• Maintaining the reception area
• Answering the phone (switchboard), transfers calls internal to different extensions.
• Taking down messages and conveying them to the
relevant person correctly from suppliers
• Typing letters whenever it is requested.
• Preparing refreshments for meetings, taking
minutes during the meetings.
• Welcoming customers and ensuring that they sign
on the visitors register, issuing them with a visitor tag.
•
5
REFERENCES
NAME Mrs.J.De Beer
COMPANY ABSA Douglas Branch
TELEPHONE NUMBER 053-***-**** / 082-***-****
DESIGNATION Manager
NAME Mrs.E.Faber
COMPANY Leader Homes Real Estate Property Company
TELEPHONE NUMBER 053-***-**** / 082-***-****
DESIGNATION Owner
NAME Mrs. M.Van Rensburg
COMPANY Northern Cape Urban Tvet College – Finance Department TELEPHONE NUMBER 053-***-**** / 083-***-****
DESIGNATION Manager