Receptionist customer service
Resume:
Salwa Neffati
The Den compound villa **- Al Gharrafa Doha Qatar
********@*****.***
Education
BA in Journalism – IPSI Tunis 2002
High school certificate - Arts, Bouficha High school 1994
Employment
Qatari Diar – Receptionist
Vinaldi & lavender chocolate shops –Doha Qatar - Supervisor
-Ensure smooth operation of the store as a whole.
-Creating schedules and providing timesheets for staff, monitor and evaluate each employee's performance and allocate responsibilities that fit.
-Setting weekly sales goals and objectives and implementing strategies to see they are met.
-Customer Service, deal with general customer complaints and help customers enjoys their experience in the store.
SOULI For Advertisement and Marketing – Doha Qatar
PR Assistant
-Assists in preparing and distributing public relations materials or publicity releases (e.g., press releases, media advisories, etc.).
-Assists in preparing pamphlets and other reports related to departmental public relations and community activities by compiling, gathering and proofreading data.
October 2014- October 2019
February 2014-May 2014
January 2013 – January 2014
Elle – Fashion Boutique-Sousse Tunisia
Senior sales Assistant
Responsible for maximizing sales and providing excellent customer care to shop customers. Constantly working to develop and increase sales under the supervision of the Shop Manager.
June 2010- January 2013
Sywar Tunisia wellness - Freelance journalist
Edit, rewrite, and proofread Social Research about Tunisians abroad thalassotherapy industry in Tunisia 2010
Akhbar al Joumhouriya weekly newspaper - freelance Editor
Monitored newswire for national ground-breaking stories and developed local angles.
Keyway Institute for languages and translation –Proofreading editor-Administrative Assistant
Sabah al Khayr weekly newspaper- Freelance journalist
Interviewing people in a range of different circumstances
Seeking out and investigating stories via press releases and
other media
Attending press conferences
Writing and researching accurate stories
•Al Sadda weekly Newspaper- freelance journalist
Recetionnist in Al Corniche clinic – Sousse Tunisia
Receptionnist in Les Oliviers Clinic – Sousse – Tunisia
2010
2006-2008
2006-2008
2004-2005
2003-2004
2004
2003
Other Diplomas and Trainings
English language in Amideast : America Mideast educational &training Services : 7th grade diploma 2009
Computing Diploma in Al Imtiaz center ( word, excel, powerpoint,..) 2007
Multimedia diploma,ISET Tunisia
Multimedia Imaging
Multimedia Authoring
The Internet and World Wide Web 1
Digital Video and Audio
knowledge of the design of multimedia applications and an appreciation of the various skills
application of learning and instructional design principles to structured multimedia applications 2004
National Tunisian Television-news department Trainee in news room, 1998
References Furnished Upon Request
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