To whom it may concern,
I trust that you are well. Attached please find my Curriculum Vitae for your perusal.
I am applying for a position in Management.
Please be advised that I am an extremely hard working individual with a passion for the hospitality industry and I bring many years of experience to the table.
I am very driven with an eye for detail and am always willing to go over and above the call of duty to make sure that my customers as well my colleagues are satisfied and that targets and goals set out for me are always met.
I would hereby like the opportunity to be considered for a position within your company and thank you in advance for your due consideration.
I am a passionate individual with over 20 years experience in the Hospitality industry. I am a quick learner and I am able to adapt to new environments with ease. My goal is to now find a new challenge that will allow me to showcase my skills that I have acquired over the years.
Camps Bay High
Pearl Social by Jason Atherton at Kempinski Marsa Malaz
•Restaurant Floor relief
•Management of Bar
Senior Floor Manager
•Training of staff.
•Laising with the the different departments to ensure efficient service is delivered.
•Expanding the brands exposure with the marketing team.
•Keeping management and staff motivated and up to date with new trends.
•Keeping up to date POS and SOP with staff.
The Mojo Market and Hotel
•Overseeing the overall running of Market and Hotel Bar.
•Overseeing daily stock takes and cash ups.
•Ensuring that all bar and floor staff were up to date with company SOP’s.
•Ensuring relations with rep’s and potential suppliers were up to date.
Assistant Bar Manager
The Radisson Blu Waterfront
28/10/15 – 02/12/2016
•Assisting the Bar Manager and HOD with staff training and general procedures of the bar.
•Ensuring that the BARE Standards are met.
•Coordinating with Sales and Marketing with up and coming events, ensuring that the bar and hotels visibility is being met.
•Coordinating private events, making sure all guests’ needs are met.
•Ensuring that the bar is up to date with trends with the Bar Manager.
Duty Manager / Guest Relations Manager
01/03/2015 – 18/10/15
•Guest Relations, ensuring all guests are welcomed and needs are met, going the extra mile to accommodate special requests
•Site Inspections for Tour Operators & events
•Booking Events, and coordinating from start to finish liaising with all parties internally and externally
•Personally checking in and rooming of all VIP guests
•Handling all documentation including payments ensuring billing instructions and policies are adhered to
•Ensuring high level of visibility and constant contact with guests
•Personally attending to all room drops
•Following up on trip advisor and replying to guest comment cards
•Dealing with guest complaints and issues
•Daily banking and checking front office cash ups
•Ensuring maintenance and housekeeping issues are resolved before ending shifts
•Checking allowances and paid outs are authorized
•From time to time covering Front office reception / reservations department and night audit where required
Salt Vodka Bar Manager
01/03/2011 – 28/02/2015 – (Moved to FO Department)
•Ordering and controlling Stock / Stock takes
•Meeting with Brand House setting up cocktail menus
•Ensuring the Vodka bar ran proficiently and productively shifts were covered, rosters done controlling costs and labor
•Forward planning for season requirements
•Meeting with suppliers, negotiating sponsorship for events to market the Vodka Bar
•Overseeing events at the bar including, engagement parties, birthday parties and corporate functions
01/03/2008 – 30/08/201
•I was head hunted by the companies South African Director Mariette Hopley when I worked for another company at the Good Food and Wine Show at their stand. As a new product in South Africa, myself and another colleague were in charge doing off consumption promotional work.
(October 2006 – April 2008)
•In this position I was responsible for the day to day running of the bar which included stock taking, setting up the bar and client liaison.
01/04/2005 – 30/06/2006
•The basic running of the cocktail bar.
•Also the training of new bartenders that worked in the bar
Cocktail tender/Shift Leader
01/09/2003 – 28/02/2005
•As one of only four bar shift leaders, I made sure the bar and lounge ran proficiently and productively every weekend.
The Bay Hotel –Sandy B Cocktail Bar
(September 2001 – March 2003)
I was employed in the capacity of barman and my duties included the day to day running of the bar, stock take as well as prepping of the bar.
•Micros, Pilot, Aloha, IPOS, GAAP. Microsoft Office and Opera
1995 – 1996
INTEREST AND ACTIVITIES
ATHLETICS (W.P COLOURS) AND RUGBY (HAMILTON’S R.F.C )
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Position: Assistant F & B Manager
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Contact Number: 082-****-***
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Name of Employer The RadissonBlu Hotel
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Name of Employer: Cockspur Rum
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Position: F&B Manager/ GM
Name of Employer: The Mojo Market and Hotel
9. Name: Theon Smith
Name of Employer: Beluga
10. Name: Faith Hans
Position: Restaurant Manager
Name of Employer: Pearl Social By Jason Atherton
Personal Contact email@example.com