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Manager Assistant

Location:
Cape Town, Western Cape, South Africa
Salary:
6-7000
Posted:
January 09, 2020

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Resume:

To whom it may concern,

I trust that you are well. Attached please find my Curriculum Vitae for your perusal.

I am applying for a position in Management.

Please be advised that I am an extremely hard working individual with a passion for the hospitality industry and I bring many years of experience to the table.

I am very driven with an eye for detail and am always willing to go over and above the call of duty to make sure that my customers as well my colleagues are satisfied and that targets and goals set out for me are always met.

I would hereby like the opportunity to be considered for a position within your company and thank you in advance for your due consideration.

LAWRENCE AUGUST.

PERSONAL PROFILE

I am a passionate individual with over 20 years experience in the Hospitality industry. I am a quick learner and I am able to adapt to new environments with ease. My goal is to now find a new challenge that will allow me to showcase my skills that I have acquired over the years.

Education

Camps Bay High

•1999

•Matric

EXPERIENCE

Bar Supervisor

Pearl Social by Jason Atherton at Kempinski Marsa Malaz

16/10/18-19/11/19

•Restaurant Floor relief

•Management of Bar

•Stock control

•Beverage training

•HCCP certificate

•Mixology

Senior Floor Manager

Beluga

30/08/17-To date

•Training of staff.

•Laising with the the different departments to ensure efficient service is delivered.

•Expanding the brands exposure with the marketing team.

•Keeping management and staff motivated and up to date with new trends.

•Keeping up to date POS and SOP with staff.

Bar Manager

The Mojo Market and Hotel

01/04/17-15/06/17

•Overseeing the overall running of Market and Hotel Bar.

•Overseeing daily stock takes and cash ups.

•Ensuring that all bar and floor staff were up to date with company SOP’s.

•Ensuring relations with rep’s and potential suppliers were up to date.

•Staff training.

Assistant Bar Manager

The Radisson Blu Waterfront

28/10/15 – 02/12/2016

•Assisting the Bar Manager and HOD with staff training and general procedures of the bar.

•Ensuring that the BARE Standards are met.

•Coordinating with Sales and Marketing with up and coming events, ensuring that the bar and hotels visibility is being met.

•Coordinating private events, making sure all guests’ needs are met.

•Ensuring that the bar is up to date with trends with the Bar Manager.

Duty Manager / Guest Relations Manager

01/03/2015 – 18/10/15

•Guest Relations, ensuring all guests are welcomed and needs are met, going the extra mile to accommodate special requests

•Site Inspections for Tour Operators & events

•Booking Events, and coordinating from start to finish liaising with all parties internally and externally

•Personally checking in and rooming of all VIP guests

•Handling all documentation including payments ensuring billing instructions and policies are adhered to

•Ensuring high level of visibility and constant contact with guests

•Personally attending to all room drops

•Following up on trip advisor and replying to guest comment cards

•Dealing with guest complaints and issues

•Daily banking and checking front office cash ups

•Ensuring maintenance and housekeeping issues are resolved before ending shifts

•Checking allowances and paid outs are authorized

•From time to time covering Front office reception / reservations department and night audit where required

Salt Vodka Bar Manager

01/03/2011 – 28/02/2015 – (Moved to FO Department)

•Ordering and controlling Stock / Stock takes

•Meeting with Brand House setting up cocktail menus

•Ensuring the Vodka bar ran proficiently and productively shifts were covered, rosters done controlling costs and labor

•Forward planning for season requirements

•Meeting with suppliers, negotiating sponsorship for events to market the Vodka Bar

•Overseeing events at the bar including, engagement parties, birthday parties and corporate functions

Mixologist

01/03/2008 – 30/08/201

•I was head hunted by the companies South African Director Mariette Hopley when I worked for another company at the Good Food and Wine Show at their stand. As a new product in South Africa, myself and another colleague were in charge doing off consumption promotional work.

Barmen

La Med

(October 2006 – April 2008)

•In this position I was responsible for the day to day running of the bar which included stock taking, setting up the bar and client liaison.

Cocktail tender

01/04/2005 – 30/06/2006

•The basic running of the cocktail bar.

•Also the training of new bartenders that worked in the bar

Cocktail tender/Shift Leader

01/09/2003 – 28/02/2005

•As one of only four bar shift leaders, I made sure the bar and lounge ran proficiently and productively every weekend.

Barmen

The Bay Hotel –Sandy B Cocktail Bar

(September 2001 – March 2003)

I was employed in the capacity of barman and my duties included the day to day running of the bar, stock take as well as prepping of the bar.

•Computer Skills:-

•Micros, Pilot, Aloha, IPOS, GAAP. Microsoft Office and Opera

Voluntary Work

1995 – 1996

INTEREST AND ACTIVITIES

ATHLETICS (W.P COLOURS) AND RUGBY (HAMILTON’S R.F.C )

REFERENCES

•Name: Ainsley Williams

Position: Assistant F & B Manager

Name of Employer: The Bay Hotel

Contact Number: 082-****-***

2. Name: Alistaire

Position: Bar Manager

Name of Employer: Tank Restaurant

Contact Number: 082-***-****

3. Name: Ronel Trotskie

Position: Manager

Name of Employer: Cinnamon

Contact Number: 082-***-****

4. Name: Nathan Jantjies

Position: Assistant FOH Manager

Name of Employer: La Med

Contact Number: 082-***-****

5. Name: Rose Knott/ Nikki Vardan

Position: Assistant GM/Accounts/ GM

Name of Employer: The Ambassador Hotel

Contact Number: 021-*******/021***-****

6. Name Michelle Hanekom/Angus Spurr

Position HR/ F&B Manager

Name of Employer The RadissonBlu Hotel

Contact 021-***-****

7. Name: Mariette Hopley

Position: Owner

Name of Employer: Cockspur Rum

Contact: 083*******

8. Name: Jana Ridout/ Martin Kooger

Position: F&B Manager/ GM

Name of Employer: The Mojo Market and Hotel

Contact: 087-***-****

9. Name: Theon Smith

Position: Owner/Proprieter

Name of Employer: Beluga

Contact: 082*******

10. Name: Faith Hans

Position: Restaurant Manager

Name of Employer: Pearl Social By Jason Atherton

Contact: +974-****-****

Personal Contact 076*******/ada83p@r.postjobfree.com



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