MANAGEMENT PROFESSIONAL WITH EXTENSIVE EXPERIENCE IN PROGRAM MANAGEMENT
Excellent communication skills, project management and leadership skills.
A team player with outstanding leadership and interpersonal techniques.
Able to coordinate and affectively manage multiple projects / tasks through proven time management skills
Salvation Army Adult Rehabilitation Center, Fort Worth, TX 2017 – Present
Manage 100+ men in recovery to help them regain their self-respect and acquire the life skills needed to properly fit back into society. This is achieved through strict management of their daily routines which include Spiritual Solutions, scheduled recovery classes, and an in-depth participation in a 12-Step Program.
Whitetail Properties, Texas 2013 – 2014
Land Specialist – Real Estate Agent
Managed and marketed farms and ranches in the Northwest, Texas region
US Telecommunications Inc., Dallas, Texas 2010 – 2013
Texas Regional Sales Manager
Developed and managed the Verizon FiOS relationship
Managed a team of professional sales representatives tasked with achieving
IBM, Dallas, Texas 2005 – 2008
Primarily responsible for coordinating product planning, delivery of product technical information and IBM early test code to solution developers worldwide.
System z Test Drive Requests –Work with business partners to understand their needs for a test drive and ultimately process and deliver all new test drive requests to solution developers.
Remote Development Programs (RDPs) – Work closely with IBM Technicians on implementing and processing customer RDP requests. This includes contract management, system build and product delivery.
ADCD / ADLT – Jointly work with IBM Technicians on approving and processing z/OS compact disc and tape requests (ADCD / ADLT).
ADCD License Agreement – Coordinate with IBM Atlanta to ensure all ADCD users are current on their license to use ADCD. This includes monthly monitoring, reporting, and billing process follow up.
Queue Management – Closely monitor specific queues to ensure incoming Problem Management Reports (PMRs) from customers are addressed promptly and accurately.
PROGRESSIVE CONCEPTS, INC., Fort Worth, Texas 2003 – 2004
Manager – Product Marketing
Primarily responsible for the marketing and company sales of the SignalReach Wireless Amplifier and working with Marketing Communications on the development of marketing strategies for sell-in programs and new business development.
ASURION, Dallas, Texas 2000 – 2003
Director – Client Services
Manage the sales of Handset Insurance and Roadside Assistance to Wireless Carriers at the Macro and Micro Levels, and to other Wireless Service Resellers.
GTE COMMUNICATIONS CORPORATION, Irving, Texas 1999 – 2000
Sales and Operations Manager
Managed six Remote Agencies in Texas and New Mexico responsible for the sales of GTE Landline Products and Services to Corporations and Businesses, and Denton Call Center Operations.
SOUTHWESTERN BELL WIRELESS, Dallas, Texas 1996 – 1999
Senior Manager of Retail Accounts
Directed the sales of Wireless Products and Services in 29 Remote Locations in North and Central Texas ensuring that quotas and revenue goals were achieved.
HILTON GRAND VACATIONS COMPANY, Dallas, Texas 1995
Recruited, trained, and supervised 22 Sales Representatives in the sales of Timeshare Vacation Packages to prospects in the Dallas/Fort Worth area.
AMERICAN AIRLINES – AMR Information Services, Irving, Texas 1990 – 1995
Started in the Management Intern Program and promoted to Program Manager in two years.
Tarleton State University, Tarrant County College and LeTourneau University – Studied Business Administration
Tarrant County College – Basic Police Officer Academy, TCLEOSE Certification (2005)
ATDS Truck Driving School (Waco, TX) – Class A CDL License
Numerous Sales, Sales Management, Time Management, Motivation, and Public Speaking Seminars and Workshops