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F&B SUPERVISOR

Location:
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary:
5000
Posted:
January 05, 2020

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Resume:

SKILLS

EDUCATION

****

GLOBAL INSTITUTE OF HOTEL

MANAGEMENT KOLKATA

MANAGEMENT: Hotel

Management & Catering

Technology

2005

WEST BENGAL BOARD OF

HIGHER SECONDARY

EDUCATION KOLKATA

12th: ARTS

2003

WEST BENGAL BOARD OF

SECONDARY EDUCATION

KOLKATA

10th

971*********

ada7vw@r.postjobfree.com

HAMDAN STREET, ABUDHABI, UNITED ARAB EMIRATES 51153 PROFESSIONAL SUMMARY

Customer oriented Restaurant Manager with strong history of leading high-performance teams to meet or exceed

objectives.Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.Expertise in market analysis, forecasting and client assessments. WORK HISTORY

11/2014 - Current

RAMEE GROUP OF HOTEL ABUDHABI, UNITED ARAB EMIRATES RESTAURANT&BAR MANAGER

01/2013 - 10/2014

LE ROYAL HOTEL KUWAIT

F&B CAPTAIN

05/2011 - 11/2012

THE ORCHID HOTEL VILE PARLE MUMBAI, INDIA

SENIOR WAITER

Passion for Food & Beverage

and customer satisfaction

Recipes and menu planning

and Budgeting analysis.

Cost-controls and Labor

control

Point of Sale (POS) system

operation

• Marketing and advertising

Inventory control and record

keeping

Comprehensive problem

solving abilities & Self

motivated

• Training and development.

• Natural team leader

BIPLOB ROY

Ensuring Health & Safety and also hygiene procedures & Standards are maintained.

Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.

Strategically developed effective marketing plans to increase sales and profits while managing costs.

Reduced labor costs by percent while maintaining excellent service and profit levels.

Developed, implemented and managed business plans to promote profitable food and beverage sales.

• Having an in-depth knowledge of all menus.

• Checked restaurant on daily basis to ensure cleanliness.

• Supervised check or credit policies and procedures. Managed team of employees, overseeing the hiring, training, and professional growth of employees.

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

• Ensuring the highest standards of food and beverage service. Ensure a consistent and convincing standard of service and maintain all the service standards.

07/2010 - 03/2011

RAMEE GUESTLINE HOTELS Mumbai, INDIA

SENIOR WAITER

05/2009 - 03/2010

BRIGHT LAND HOLIDAY VILLAGE PUNE, INDIA

WAITER

ACCOMPLISHMENTS

HOBBIES

I like playing cricket, reading news paper & watching news on TV. I'm also very adventurous and always look forward to do something creative, love to meet different people who share a very unique approach towards life and attribute positive to the challenges on day-to day basic.

• Constant promotion of additional sales.

• Guarantee a cost conscious manner of working.

• Participate in internal meetings and training courses. Conscientious and correct execution of the Team Leaders instructions.

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

• Presenting the menu to the guests.

• Maintaining the Standards & Quality of the service.

• Set up all the Covers as per Tea, Lunch, Dinner.

• On a weekly basis Inventory has to done for the stocks.

• Taking Orders from the guests.

Serving the Guests In the Restaurants, Banquet & In room dining.

Checked menus to verify current selection availability and cleanliness.

Checked on guests to ensure satisfaction with each food course and beverages.

Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

• Pitched in to assist host station by showing guests to tables.

• Calculated charges, issued bills and collected payments. Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.

• Supervision - Supervised team of three staff members. Creative Problem Solving: - Resolved product issue through consumer testing.

• Sales - Increased sales by 25% over a two year period.



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