Service Information

Sahbi Mejbri

Doha, Qatar

Mobile: +974********

E-mail: ******.*****@*****.***

CAREER OBJECTIVE

A dynamic applicant who uses wit, critical thinking skills creativity and team work to accomplish satisfying performance and renders appropriate services to the valued clients and an effective communicator with the ability to cope up with the demands of the company.

Disciplined, ambitious, individual recognized for flexibility and responsibility, seeking a challenging position requiring proven ability in the field of customer services.

PERSONAL DETAILS:

Date of Birth: 01/05/1984

Nationality: Tunisian

Marital status: Single

Visa status: Employment visa

EDUCATIONAL ATTAINMENT:

2008-2009 Sousse, Tunisia University of Touristic Study

2006-2008 Higher Technological University Studies

ISET (Kasr Hlal) Trading Technical

2005-2006 Baccalaureate degree in Economics and Management

Secondary School Okba,Kairouan.Tunisia

ADDITIONAL SKILLS:

-I possess a good communication and writing skills.

-Microsoft Windows, Word, Excel, I know basic Computer internet browsing.

-Enjoy working with details and completing assignments accurately on time.

-A hard worker who is easier to learn.

-Accept directions easily and willing to invest time and effort to complete certain responsibilities.

-Have a good moral and ethical standard.

-Ability to learn new tasks quickly.

-Ability to handle pressure and responsibilities.

-Positive attitude and positive reinforcement.

EMPLOYMENT HISTORY:

July 2015 to March 2018

Health Service Coordinator

At Dr. Sulaiman Al Habib Hospital

Location: Dubai, UAE

Key Responsibilities:

Working knowledge of healthcare insurance

Greet patients and guests in the Reception counter and assists them according to the needs and refer them to service area as requested.

Register patient data in the computer and open files for new patients on the basis of information provided in the Patient Information form.

Issue PIN card for new or old patients, as required.

Register and fixes prior appointments of patients with the doctors either online or through telephone.

Provide receipt and collects payment and refer patient to the next area of service.

Provide information to customers as to prices, facilities, doctors and visiting professors program.

Distribute patients to clinic doctors ensuring there is no overloading and taking into consideration patient’s request for a specific doctor.

Handle cash payments and deposit it to the designated Cashier before the end of every shift.

Documents all transactions and summarizes with accuracy daily cash receipts and receipt cancellations.

Report to Supervisor any incident or requirement needing immediate assistance without leaving the Reception Area.

Performs other duties as may be delegated by the Receptionist’s Supervisor/Dept Head.

July 2014 till June 2015

Guest Services Agent

City seasons Hotel

Abu Dhabi

May 2013 till May 2014

Call Center Agent

Etisalat

Kairouan - Tunisia

LANGUAGES:

English: Excellent speaking and well writing.

French: Excellent speaking and well writing.

Arabic: Mother Tongue.

Extra-Curricular Activities

Traveling, Reading, Swimming, Camping

References

Available upon request.

Contact this candidate