Sandra Cerilli
ca.linkedin.com/in/sandracerilli ada7uh@r.postjobfree.com 416-***-****
PROFESSIONAL SUMMARY
Quality Assurance Analyst with extensive mutual funds experience in the financial industry. Focusing on testing and defect management for a variety of trading platform projects within major banking and vendor organizations. Committed to supporting the team with a proven track record of being the subject matter expert. Highly driven individual providing detailed materials to ensure guidelines are followed and programs are being utilized to meet company goals and objectives.
AREAS OF EXPERTISE
Manual Testing (SIT, BAT/UAT) and Defect Management
Mutual Fund and Securities Software Application
Software Development Life Cycle
ALM and JIRA, Agile and Waterfall Methodologies
Strong Analytical and Problem Solving Skills
Training and Development
Customer Service and Project Coordination
Coaching and Mentoring
TECHNICAL EXPERTISE
Familiar with SQL queries, QTP and Scenario Tester testing tools
Unitrax, iFAST/Desktop, iFAST Web Plus (Corfax based software applications for mutual fund recordkeeping)
Process Via Imaging (PVI) (Workflow system)
AS400 Applications (IBM and Prime OE), Think or Swim, Active Trader Platform (Equity and Options trading platform), FundSERV, Java Applications (NDEX, Active Trader Dashboard, IBM Trade Innovator, Think or Swim Desktop), CPS (Client Portfolio System) Tenemos (T24), BPS (Brokerage Processing System - Broadridge Mainframe System)
MS Project and MS Office Application – Excel and Sharepoint
CAREER EXPERIENCE
Broadridge Financial Solutions October 2018 – present
Quality Assurance Analyst
Facilitate Change Management meetings, prepare and execute test plans via ALM for all Registered Products (RSPs and RESPs) in QA and Productions regions
Perform Turnover weekend Sanity Testing and Regression Testing
Run Daily Automated Health Check Script and Reports for Broadridge Clients
B2B Bank November 2017 – May 2018
UAT Analyst
Lead and supported following projects: Mortgage Repatriation, New Credit Card Launch and FundSERV version 28,
Drafted test artifacts including test plans, test cases based on Functional and Business specification documents
Provided feedback on peer review test plans
International Financial Data Services November 2016 – August 2017
UAT Analyst
Successfully completed Day 1 and Day 2 test web initiatives surrounding enhancements, new business requirements, new client onboarding and product development. Smoke, Sprint and Business as Usual (BAU)Testing included.
Created test cases using business artifacts and product knowledge.
Reviewed test plans, business requirements for all changes to iFAST web applications with the team.
Executed test cases and document test results. Escalate system issues to the UAT Lead and retest defects.
Provided feedback on testing strategy and quality assurance testing.
Projects
iFAST Web Plus – Onboarding for new client Sunlife Financial
Sprint, Business as Usual (BAU) and Connectivity Testing and French content validation for Sunlife Financial, Renaissance Investments, Capital Group, Russell Investments, IA Clarington, Sentry Investments, Manulife Financial, Natixis Global Asset Management, PIMCO Canada
Manulife Financial October 2015 – October 2016
Business System Analyst
Acted as a liaise between the vendor IFDS and Manulife Financial to bring awareness of potential impacts facing the system when changes are implemented.
Completed Impact Analysis and Implementation documents to comply with Project Management Life Cycle.
Compared files for fund mergers mock runs to ensure accuracy for upcoming production activities.
Projects
ESG/FundSERV v25.2 and v26
Segregated Fund Merger Rationalization
Standard Life Segregated Integration
Service Desk
TD Wealth Management March 2011 – June 2015
IT Test/Quality Analyst – Investing and Trading Systems
Smoke (Connectivity Testing), Business Acceptance/User Acceptance (UAT) Production Acceptance and Regression Testing. Test Strategy, Test Plan and Case Creation and Execution, Test Plan Walkthroughs, Status Reporting and Defect Reporting and Management.
Led the ESG XML Conversion and FATCA projects for the Prime OE system in order to comply with industry standards
Managed IBM, Prime OE, NDEX and ATP Quarterly Maintenance Releases to ensure all changes were accurately implemented and that the systems remain Business as Usual.
Provided flexibility with scheduled work hours to ensure Agile release patches for Think or Swim were smoke tested for connectivity and avoiding interruptions with service.
Provided training and mentoring to other testing analysts to ensure testing methodologies and procedures were followed.
Created “how to” documents as a job aid for new trainees to ensure smooth onboarding of new team members to ensure consistency with procedures and processes.
Updated existing user guides and procedures to allow for quick and efficient training, and to ensure all adult learning principles were being utilized.
Acted as an information source and a trouble shooter for internal clients Prime Order Entry system in order to efficiently test the various functionalities of the system.
Projects:
Test Environment: IBM ISS-OSS and Prime OE (AS400), IBM Trade Innovator (Java), FundSERV, Think or Swim, NDEX (Java), Active Trader Platform (Nexa), Active Trader Dashboard (Java)
Testing Tool: Manual, ALM Quality Center
Project Description: IBM, Prime OE, TiSales Functional and Regression Releases, ESG (FundSERV) Maintenance and FATCA Functional and Regression Releases. Active Trader Dashboard Phase 1, Active Trader Client and Server Functional and Regression Releases, NDEX Regression, Think or Swim Releases (Agile)
TD Wealth Management May 2010 – February 2011
IT Test/Quality Analyst – Business Systems
Executed Business Acceptance/User Acceptance Testing, created and executed test cases and plans. Reported, tracked and retested defects.
Projects:
Environment: C3MFS (Front End - Web) and SMS (Back End - Unitrax), IBM ISS-OSS
Testing Tool: Manual and HP Quality Center
Project Description: MFDA Customer Investor Profile Changes, New Relationship Codes, TFSA Systematic Changes, Entitlements
Manulife Financial March 2010 – May 2010
Business System Analyst
Tested assigned functionalities including User Acceptance, Regression, USD Purchase Options, Confirms and Statements, DSC Calculations and Systematic Plans.
Defect and Management Reporting.
Projects:
Client: Citigroup
Environment: iFAST/Desktop
Testing Tool: Manual
Project Description: Conversion of AIC funds from Unitrax platform to iFAST/Desktop platform
International Financial Data Services October 2009 – February 2010
Release Administrator
Processed code reconciliation as required for scheduled releases.
Tracked and updated change requests and packing slips.
Ensured release notifications and status reports were completed and communicated weekly.
Coordinated and supported the Release Analyst and Managers.
Produced the UAT Log for the Domestic calls with clients.
Created and maintained release implementation schedule.
Monitored and organized the Release Management Mailbox.
Completed a process and procedure guide for new hires and to train co-op students on processes and procedures.
RBC Dexia Investor Services March 2006 - November 2008
Quality Assurance Analyst
Tested enhancements and corrected defect items to ensure the business requirements were created and performed accurately according to the Release Notes documents provided by the vendor.
Tested base functionality for new activated clients on FundSERV so that client trading could be performed automatically instead of manually through the broker.
Learned Unitrax (application used by Citigroup) in order to efficiently test the various functionalities of the system.
Learned the “Process and Development (PAD)” system used by the Business to be familiar with how they track defect items and request information from the vendor.
Maintained a progress report showing high success rates for each release to inform QA Manager and Business team on status of testing and defects found.
Created a quick reference guide “How to Review Test Cases on Mercury Quality Center” for the Business Unit to allow for a faster review of test cases and results.
Maintained a project plan using MS Project for the Enterprise Web team which provided timelines and task distribution for each team member.
Used Mercury Quality Center to store and download test cases from vendor, report results and direct internal defects to appropriate person for resolution.
Reduced time taken to complete and consolidated Executive Summary Report for QA and Executive Team and acted as a point of reference and support.
Projects:
GPlus Cash Optimization Date: August 2008 – November 2008
Client: RBC Dexia Internal; Environment: GPlus (Viewfinder); Test Tool: Mercury Quality Center
Enterprise Web Date: January 2008 – August 2008
Client: RBC Dexia Internal; Environment: Java, Oracle and Crystal Viewer; Test Tool: Mercury Quality Center
Project 3: Unitrax Date: March 2006 – January 2008
Client: Citigroup; Environment: Unitrax and FundSERV; Test Tool: Mercury Quality Center
International Financial Data Services February 1998 – March 2006
Quality Management Analyst – Level 2
Acquired more knowledge of iFAST application (formerly Corfax) in order to efficiently test the various functionalities of the system and acted as an information source and a trouble shooter for internal clients.
Conducted research and gathered pertinent information to document testing strategies.
Participated in the review of testing and documentation of other testing analysts to ensure accuracy.
Provided training and mentoring to other testing analysts to ensure testing methodologies and procedures were followed.
Ensured effective communication of user testing related issues were directed to appropriate internal and external parties via defect tracking tool “Magic” to store and prioritize all issues for resolution.
Detected defects in the early stages of testing to ensure the successful implementation of code deployment in client production environment.
Created test plans for functional, regression and Y2K testing for enhancement and defect items to ensure the requirements were created to perform accurately as per Business and Technical documents.
Projects:
Date: February 1998 – February 2006
Client: Manulife, Dynamic, AIM, Synergy, CFDS
Projects/Teams: Tax, RESP, Y2K, Transaction Processing, Segregated Funds, Dynamic Conversion
Environment: Operating System - Unix, Corfax/iFAST and Desktop
Testing Tool: Manual and Mercury Test Director
Responsibilities: QA testing and defect management for Enhancements and fixed Defects. Performed SIT and regression testing
EDUCATION, PROFESSIONAL DEVELOPMENT & AFFILIATIONS
University of Windsor– Bachelor of Arts in Languages and Literature
Berlitz Language School, Bologna, Italy – Completed Teaching English as a Second Language
International Financial Data Services - Delivering Exceptional Customer Care - 2001
IWCC Training in Communications - Effective Technical Writing - 2001
Learning Tree International - Certificate in Software Testing and Inspection Methods – 2002
Internal Training at IFDS – How to Negotiate Successfully, Stress Management, Prioritization Management, Test Director – 2003, 2004, 2005
RBCD Campus Requisite Courses - Anti-Money Laundering, Privacy and Securities Lending 401 -2006, 2007
Learning Tree International - Certificate in MS Project Level 1 – 2008
Toronto College of Technology – Certificate in Mercury Quality Centre and SQL -2010
TD - Testing Methodologies Overview – 2012
TD – Employee Recognition for Reducing Service Interruptions – 2014
Participating in the Shoppers Drug Mart® OneWalk to Conquer Cancer benefiting Princess Margaret Cancer Centre – September 2015
LANGUAGES
Fluent in Italian - read, write and speak
Partially fluent in French and Spanish – read and write