Susan Davis
C: 905-***-**** ************@*****.***
PROFESSIONAL SUMMARY
Talented Production Supervisor with over 30 years of experience in production and quality manufacturing. Focused on quality of materials and finished products, as well as accomplishing challenging business objectives. Adaptable and responsive leader with a
decisive and detail-oriented mindset.
Exceptional communication, problem solving and leadership skills. Knowledgeable about equipment operation, quality standards and safety hazards.
SKILLS
Production targets
Quality assurance
Compliance understanding
Production line management
Timely safety audits
Quality assurance training
Quality inspection
Root cause analysis
Manufacturing management
Strong leadership abilities
Assembly line production
ISO certified
Production procedures
Exceptional organizational skills
Microsoft applications skills
Extremely quick learner
Payroll / Timekeeping
WHMIS
Communication skills
Delegation
Teamwork
Adaptability
Decision making
Process improvement
Production control
Coaching
WORK HISTORY
General Motors of Canada
Production Supervisor 1989-Present
Evaluated incoming materials for quality and amounts ordered
Kept work environments safe and efficient at all times
Established clear priorities and production quality standards
Investigated and implement ideas for quality improvement, increased productivity and cost reduction
Championed quality initiatives
Managed documentation of training, production procedures and work instructions
Planned, directed, coordinated and assigned manpower to meet aggressive production schedules
Recommended and executed quality improvements for production and product quality.
Defined manufacturing performance standards and reviewed the outcome of performance goals to set future targets
Created and updated department work instructions and reports on a regular basis
Addressed all personnel issues promptly and professionally
Drove daily production activities with effective communication and leadership
Susan Davis Page 2
Directed improvements in safety, product quality, service and cost efficiency
Met aggressive production and safety goals while minimizing equipment downtime
Managed product quality to guarantee compliance with quality policies, procedures and systems
Escalated safety and quality issues and initiated remedial actions promptly
Conducted monthly safety talks in a group setting
Supervised approximately 40 unionized employees while achieving daily production metrics
Performed annual performance evaluations which included development plans for each employee; provided coaching, training and feedback
Planned, directed, coordinated and assigned manpower to meet aggressive production schedules
Maintain and enforced a safe and clean work environment maintaining safety and quality standards
Ensured all safety policies were observed and followed
Tracked and recorded all downtime
Enabled proper utilization of resources, reducing scrap
Trained, developed and counseled employees to develop a high performing team
Encouraged employees to submit ideas for excellence with problem solving initiatives
Rewarding and disciplining employees
Actively suggested operational improvements to enhance quality
Develop and implement of practical continuous improvement processes
Resolution of critical issues in a timely fashion
Managing and improving production processes to enhance quality and maintain efficiency
Identify problems and bottlenecks in the production process
Directly supervising hourly production
Addressing employee complaints and resolving any problem
Tracking staff absenteeism and time keeping
Good working knowledge of operations, quality standards, policies and procedures
Maintain a high level of moral and teamwork on the production floor through frequent communication
Strong computer skills, with working knowledge of factory systems
Maintain professional and technical knowledge necessary for quality output and team results
Highly organized with excellent ability to manage my own and others time
Education
Business Leadership Diploma, Durham College (President’s honour roll)