Jay Ostvig

*** ******** *****, ******, ** *****, Phone: 208-***-****, ada7l2@r.postjobfree.com

Summary

Experienced Director/Account Executive: Over 20 years in technical sales, customer service, salesmanship, and account management. Consistently described as creative, hardworking, diligent, energetic, well organized, and goal driven.

Areas of Expertise

New Business Development

Strategic Sales Planning

Proficient with CRM tools (Salesforce)

Territory Management

Sales Training & Development

Strong Analytical Skills

Team Building & Leadership

Professional Experience

Addus Home Care - Lewiston, ID 2016 - 2019

Agency Director

Directed the operations/sales a home care agency, assuring that all services were delivered in a safe, efficient, and effective manner

Lead team of 100+ employees and increased the annual revenue from 840 K to 2.4 M

Responsible for P & L and achieving company’s sales goals

Monitored client expectations and customer satisfaction

Successful experience in hiring, onboarding, and providing sales training/development

Kindred Home Health & Hospice - Moscow, ID 2014 - 2016

Senior Account Executive

Developed relationships with and served physicians, hospitals, skilled facilities and ultimately the patients

Called on physicians, hospitals, skilled nursing facilities to promote homecare services

Established key client relationships with a result of 20% growth

Prepared business plans and participated in closing strategic opportunities

Proven experience working within a large company environment

Gritman Medical Center - Moscow, ID 2013 - 2014

Director, Wound Healing Center (Contract Position - Healogics)

Responsible for implementation, ongoing management and strategic growth of the Wound Healing Center

Developed new wound program from scratch (0 to 100 patients in 3 months)

Delivered presentations on planning, budgeting, and utilizing company’s resources to develop and grow the program

Developed an effective team using time management and leadership skills to ensure client satisfaction

Compiled data related to customer for key strategic development plans

Organogenesis, Inc., Boise, ID 2008 - 2012

Senior Tissue Regeneration Specialist

Attained industry leading performance by building strong relations with clinical staff

Piloted and implemented Salesforce CRM Tool

Developed and maintained strong business plans in the territory

Grew Boise/Montana Territories by 25%

Altana Pharma, Boise, ID (A leading worldwide pharmaceutical company) 2003 - 2008

Professional Sales Representative

Developed key relationships with Physicians and staff in promoting Altana products

Increased market share from 15% to 19% ($100,000 in increased revenue)

Launched a new antibiotic drug- Xifaxan

#2 Representative of three state area (ID, WA, OR)

Benchmark Learning, Minneapolis, MN (Minnesota’s largest IT training company) 1999 – 2003

Enterprise Account Manager

Provided technical solutions and custom training

Certified and trained in SalesLogix, CRM tool

Assisted General Mills Corporation with Web Based Learning and the implementation of their ERP Project

Increased sales by 30 percent, resulting in an additional $200,000.00 in revenue

Franklin Covey, Salt Lake City, UT (A global leader in training and development) 1995 - 1999

Client Developer/Customer Service Representative

Formed key relationships with executives in developing solutions that met client’s needs

Certified and trained in quality processes and tools

Responsible for sales - $1.2M dollars

Increased sales by 56 percent through solution-oriented practices using the “ORDER” Business Development Process

Education & Certification

Master of Business Administration with an emphasis in Healthcare – Northwest Nazarene University

Bachelor of Science, Business Management – University of Phoenix

Certified in Time Management - FranklinCovey

Certified in Seven Habits of Highly Effective People- FranklinCovey

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