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Operations Manager

Cape Town, Western Cape, South Africa
January 04, 2020

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● Strong verbal


● Team leadership and


● Lean Management

● Process implementation

● Project management

Implemented project

transferal of all stock

to 3PL

warehouse.Across 5

brands and over 3000


Numerous Lean

management projects

Full Value Stream

mapping project

Automated costing

saving sweet spot for


● Problem solving skills

● Dedicated team player

● Logistics management

● Adaptability

● Workflow planning and Data


● Google sheets



University of Cape Town

AdvDip: Advanced Diploma in

Business Project Management


Wilson James BBC London




8 Eveleigh Way, Rondebosch

Cape Town


Seasoned Operations Manager who excels at streamlining operations to decrease costs and promote organizational efficiency. Resourceful in bringing the background on logistics, inventory control and personnel management. Versatile and innovative management professional skilled at seeing the “big picture” while still also focusing on the details. Have solid experience managing all levels of multiple projects including buying and analyzing data.


09/2010 - 09/2019

The Kartal Distribution Cape Town

Operations Manager

● Key Function: Logistics Planning - Just In Time

● Managing Full Value Stream Map to Difot KPIs -(Delivery In Full On Time)

● Collaborating with Sales, Finance and Customer services team

● Managing all costs for quoting purposes (Air vs Sea)

● Analyzing stock sell-through

● Raising Purchase orders through Netsuite ERP system & procurement of stock

● Implementing new systems and procedures for process improvement (Lean management)

● Managing all purchase orders, shipment & delivery dates for all buys.Built and maintained great relationships with all vendors

● Logistics local and international spreadsheet management and communication

● Shipping - liaising with freight forwarders on all shipments, that all paperwork is in order and tracking purchase orders all the way

● Conduct daily replenishment, Direct to customer ship load. Supervised the flow inbound and outbound stock from outsourced warehouse through the use of WMS (warehouse management system)

● Coordinate, manage, and evaluate facility Supply Chain personnel

● Chain store management – liaising with planner and buyer on orders and deliveries.

● Overseeing the booking of chain store deliveries on different back end platforms.

First Aid, Fire Trained and SIA



Bergvliet High School Cape


Matriculation with Exemption



Lean Institute Africa

Lean Transformation & Toyota Kata

Lean Institute Africa

Understanding Lean Transformation

Lean Africa Summit

Implementing of Lean by solving one

problem at a time (workshop)

Lean Africa Summit

Practical principles to improve &

standardise work (workshop)


● Football

● Member of Westlake Golf


● Traveling

● Actively seeks ways to control costs without compromising staff safety, quality of product

● Worked with brands such as Happy Socks,Yupoong Headwear

(Flexfit),47 Brand,Mitchell & Ness and Herschel Supply Company

2007 - 2009

Dynamic Distribution Cape Town

Warehouse Manager

● Liaising with customers, suppliers and transport companies

● Keeping stock control systems up to date and making sure inventories are accurate.

● Planning future capacity requirements.

● Motivating, organizing and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded.

● Stocktaking and driving stock to destinations.

2004 - 2006

Wlison James at BBC Security Operative London

Control Room Operator

● Running and monitoring of LMS Systems.

● Monitoring the fire detection systems of three BBC buildings.

● Broadcasting messages and information for deliveries, fire activations and fire evacuations.

● Egressing and accessing of all BBC staff.

● Dealing with all staff issues regarding emergencies and first aid.

● Monitoring of CCTV cameras for three BBC buildings, training of new security staff.

● Dealing with all BBC staff queries and questions and General reception duties.

● Dealing with all deliveries relating to broadcasting equipment.

● Entering data relating to security issues into the system.

● Signing in' of all the BBC and security staff.

● Issuing of keys and electric ID's to all the staff in the buildings REFERENCES

● Nicholas Bruins - Dynamic Distribution - 082 298 563 -

● John and Francis Montanari -The Kartal Distribution - 021-******* - and


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