Office assistant/customer service representative

IGBINOKHUO FAITH EGHE

Contact No : +971*********

Address : Al Satwa Dubai U.A.E

Email : *************.**@*****.***

OFFICE GIRL/OFFICE ASSISTANT

CAREER OBJECTIVE:

To be able to have an opportunity to practice and conduct my acquired skill and knowledge in a manner compatible with the dignity of my profession, and to be able to meet new challenge that would promote constant learning and professional maturity.

PROFESSIONAL PROFILE:

A Reliable, adaptable and loyal person who posses excellent communication and personal skills.

A self motivated person with enormous energy and determination

Attentive and details enthusiasm, strong determination with positive perception.

EDUCATION QUALIFICATION:

PINNACLES INTERNATIONAL (N.E.C.O )NATIONAL EXAMINATION COUNCIL ( SENIOR SCHOOL CERTIFICATE EXAMINATION) 1998 - 2005

AMBROSE ALLI UNIVERSITY, EKPOMA, EDO STATE, NIGERIA ( 2008 - 2013 )

COMPUTER SCIENCE

WORK EXPERIENCE:

ARABISKA RESTAURANT AND CAFE, PALM JUMEIRA, DUBAI, (July 2015-June 2018)

DESIGNATION: OFFICE GIRL /OFFICE ASSISTANT

AL RAYEH LLC (from July 2018 till date)

DESIGNATION: OFFICE ASSISTANT/CUSTOMER SERVICE REPRESENTATIVE

ORIENTAL OUTLET,LAGOS STATE, NIGERIA ( 2010 - 2013)

Designation: OFFICE ASSISTANT

DUTIES AND RESPONSIBILITY:

Welcome customers with a smile and work with customers with the most cheerful and

pleasant disposition

Deal directly with customers either with telephone, electronically or face to face

Keep and maintain the cleanliness of the entire area

Ensure the availability of all office needs

Assist the entire office and staff in their responsibilities.

Dealing with inquiries & needs from the visitors and staff.

Do purchase/orders when required.

Keep office arranged and organized

Responding promptly to customer inquiries

Handle and resolve customer complaints

Obtain and evaluate all relevant information to handle product and service inquiries

Provide pricing and delivery information

Set up new customer account

Bag products for customer

Organise workflow to meet customer timeframes

Record details of complaints, comments and inquiries

Prepare and distribute customer activity report

Communicate and coordinate with internal department

Follow up on customer interaction

provide feedback on the efficiency of customer service process .

PERSONAL INFORMATION:

Nationality : Nigeria

Date of Birth : 11th Oct 1986

Sex : Female

Marital Status : Married

Passport No : A08251580

Visa Status : Employment Visa/ Can Join immediately

ADDITIONAL SKILLS:

Proficient in Ms Word, PowerPoint, Excel and outlook

Ability to work under pressure in fast paced environment

Ability to work with team

Proficient in written and spoken English

Honesty and integrity

Listening skills

Adaptability

INTERESTS:

Football, Reading, Swimming and Traveling

LANGUAGES SKILL:

English

DECLARATION:

I hereby certify that the above information are true and correct to the best of my knowledge and belief.

CURRICULUM VITAE

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