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Customer Service Information

Qibla, Kuwait City, Kuwait
January 03, 2020

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Guiss Yassine

El Jahra / Kuwait

009*-***-***-*** /


**** –2019:trainee flight attendant and hospitality Diploma, Group CFPNC Casablanca,Morocco

****-**** :High school Diploma in science, Mashael High school jahra, Kuwait

Work experience

Aug -2018 – ZENITH HOTEL ( as a training )

• Greeted guests as they arrived and responded to their queries

• Provided guests with information regarding bookings and availabilities

• Took queries for booking rooms and conference halls and provided per day / night costs

• Provided guests with information of hotel’s facilities and policies

• Ascertained that lobbies and front desks are kept clean by coordinating efforts with housekeeping

• Escorted guests to their rooms and recreational areas


Arabic : Mother tongue

English : Fluent

French : Basic .

Other skills

Computer skills, Team player, Excellent customer service


Reading books

sports (walking, exercise, running, swimming )

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