email@example.com C: 763-***-**** North Fort Myers, FL 33903
Experienced Office Management and Administrative Professional with 25 years plus experience optimizing productivity, efficiency and service quality across various environments. Works effectively with cross-functional teams in ensuring operational and service excellence.
Dependable, reliable and deadline driven
MS Office proficient
Superior communication skills
Cash handling accuracy
Consulate Health Care North Fort Myers,
Assistant Business Office Manager
09/2019 - 11/2019
Record daily collection of cash receipts and deposit to appropriate accounts. Prepare deposits, posting entries in the accounting system. Responsible for payment of resident care services. Assure all are kept current about account status. Generate timely billing of payor classes. Assisted the Business Office Manager with month end closing. Training with Medicaid process to help residents obtain a payor source.
Lee Health Fort Myers, FL
Care Manager Assistant
07/2016 - 08/2019
Proficiently utilized Epic and Allscripts software. Effectively communicated via fax and phone to complete tasks in a timely manner. Assisted Care Managers with safe discharge planning. Submitted all necessary clinical documentation to Kepro when a patient wished to appeal their discharge. Closed referrals upon discharge, ensuring accurate reporting. Provided excellent customer service to patients.
Starbucks Minneapolis, MN
01/2007 - 03/2015
Designated supervisor on shift. Cash controller of safe, six drawers and daily bank deposits. Accountable for accurate food and milk inventory. Demonstrated strong leadership qualities.
Northwest College Los Angeles, CA
Certification in Dental Assisting
Self-employed for over 8 years with responsibility of AR/AP for rental properties in MN & WI. Office manager for one Orthodontist for 10 years.
Education and Training
Previous work experience