Office Assistant Customer Service
Resume:
ASANDA LEFIFI
Total Years Work Experience
Job Location
Johannesburg
Availability
Contact Details
Cell phone
*************@*****.***
Residential Location
Soweto
Personal Details
Gender
Female
Nationality
South African
Languages
English, Xhosa, Sotho
Computer Skills
Sage Evolution
MS WORD, MS Excel, MS PowerPoint
Profile
I have been an Office Assistant for a total of 2 years and 6 months, and have over the years gained solid experience in office administration, customer service, project and time management. This position has equipped me with a diverse range of skills and the ability to consistently maintain a client service approach. I have strong interpersonal skills and logical approach to analysing problems and determining key issues which can be attributed to my hard work.
Education
2011
Ifihlile Training Academy
Refrigeration and Air-conditioning Certificate
Status: Completed
2007
Southview High School
Grade 12 (Matric)
Status: Completed
Career History
1.
NOVEMBER 2013 – MAY 2016
Ampair Pty Ltd
Office Assistant
Responsibilities
Managing switchboard – directing calls to relevant individuals.
Receiving of deliveries.
Opening job cards.
Log calls for complaints from customers.
Send out technicians to attend to callouts and breakdowns.
Compiling weekly progress reports.
Compile monthly reports on all job cards opened.
Typing quotations.
Opening purchase orders.
Capturing employees’ timesheets weekly.
Management of projects in the office.
2.
JANUARY 2012 – OCTOBER 2013
Ampair Pty Ltd
Assistant Technician
Responsibilities
Carry out service and maintenance of air-conditioning units.
Attend to daily callouts.
Completion of mechanical audits monthly.
Reason for changing roles: Personal Development.
References
Shandy Mathebe
Maintenance Administrator
Ampair Pty Ltd
Lenny Mabotja
HR Manager
Ampair Pty Ltd
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