Danat Dareen * Contracting W.L.L

Office : A***, Bldg 397, Road 507,

Block – 203, Muharraq

Kingdom of Bahrain

Mobile: 009**-*****-***

Email : ada77q@r.postjobfree.com

M. Chittibabu

Objective

Seeking a suitable position in the field of Information Technology within a growth-oriented organisation where my skill, education and work experience can contribute to the success of the organization and where there is an opportunity to learn, earn and grow.

Technical Skills

Hardware and Software

Good Knowledge in troubleshooting and maintenance of branded (Dell, Lenovo, Acer etc), assembled Desktop PC’s, Servers and portable computers. Installing and troubleshoot various Operating systems and other Softwares. Install and troubleshoot, ISA, PCI, AGP, SCSI Cards and other devices. Install and troubleshoot Printers, Scanners, Web Cams and other peripherals. Good knowledge in system assembling, installation and troubleshooting of DOS, old and new versions of Windows operating systems. Configuring and synchronising handheld PC’s and organisers. Good knowledge about server components like Active Directory, DNS, DHCP, Exchange server, ISA server, Tape Backup IBM autoloader, SAN, NAS etc. Door Access control systems, Security Camera installation and monitoring, Attendance systems …

Desktop Application Support

Troubleshooting of applications running on Windows environment. Good knowledge of old/new versions of MS Office. Manage the desktop Anti-virus & other application. Supporting application running on Dell & IBM Servers.

Professional Qualification

Microsoft Certified System Engineer (MCSE) - Microsoft Corporation

-Course - NIT, Al Moayed Institute of Technology, PO 933, Kingdom of Bahrain.

Certificate course: LINUX 8.0 Red hat

- NIT, Trichy, Tamilnadu, India

Certificate course: PROGRESS Database Administration - V8 ( DBA )

- Progress Software, Saudico Electronic System, PO 107, Riyadh, Saudi Arabia.

Diploma in Advanced Computer Programming (DACP), -

This diploma course is affiliated to the University of South Carolina, Columbia, U.S.A

- BDPS, Trichy, Tamilnadu, India.

Certificate course: Knowledge Engineering

- Computer Society of India, Regional Engineering College, Trichy, TN, India.

Certificate course: Overview Session on Windows Server 2003

- Bahrain Institute of Technology, Kingdom of Bahrain.

Certificate course: Overview Session on MS Office 2003

- Bahrain Institute of Technology, Kingdom of Bahrain.

Certificate course: Local Area Networks (LAN)

- Capsoft, Dubai ( U.A.E )

Educational Qualification

Bachelor of Commerce (B.Com.,) – Madurai Kamaraj University, Tamilnadu, India

High Secondary Certificate (HSC) – Government Higher Secondary School, Labbaikudikadu, Perambalur-Dist,Tamilnadu

India

Secondary School Leaving Certificate (SSLC) – Government Higher Secondary School,

Labbaikudikadu, Perambalur-Dist Tamilnadu, India

Professional Experience

1.May 2019 to Till date (Danat Dareen 2 Contracting W.L.L

Kingdom of Bahrain

Working as a Administrator cum Manager,

2.January 2010 to 2019 (Sun Information Technology, Trichy, Tamilnadu,

INDIA

Self Employment :

Install, upgrade, and troubleshoot Desktops, Laptops, Servers and associated peripherals and perform LAN diagnostics.

Configuring and trouble shooting internet.

Software developments

Network installation and Troubleshoots

3.November 1992 to 2009 (Directorate of Health & Social Affairs, Ministry of Interior,

Kingdom of Bahrain, Arabian Gulf)

IT Support Engineer

Major Tasks, Responsibilities, Abilities and Key Accountabilities:

Installation of new servers in LAN environment

software and network support Identifying hardware problems, escalating and coordinating with vendors to get it fixed.

Execute system level diagnostics using root level access as needed and identify and resolve

hardware problems and provide first level support to system level software problems

Install, upgrade, and troubleshoot Desktops, Laptops, Servers and associated peripherals and perform LAN diagnostics.

Configuring and trouble shooting internet.

Troubleshooting connectivity issues.

Configure and troubleshoot ADSL router modems and connections.

Maintaining DNS, DHCP, SAN, NAS Server and file share permissions.

Creating user account in Active Directory and configuring roaming profile.

Configuring user profile in Microsoft outlook and printers in LAN environment.

Providing application support to end users (Software developers, Testers and Quality Analysts) by researching and resolving technical issues and providing instruction for creative problem solving.

Assisting user in Installing and Testing of new version of software products on various technologies.

Maintaining Inventory of Systems and Network Peripherals.

Documentation of issues with solution, raised by the end users.

Solving end-user helpdesk problems and ensuring their timely completion.

Knowledge of current state of the art network administration (system administration) and telecommunications practices techniques, e.g., make RJ-45/11 connectors and perform continuity test.

Ability to work effectively with others to resolve technical problems.

Ability to analyze situations and reach logical conclusions.

Ability to effectively communicate technical information to both non-technical and technical personnel.

4. March 1990 to October 1992 (Hayat Computers, Kingdom of Bahrain)

Technical Support Engineer

Major Tasks, Responsibilities, Abilities and Key Accountabilities:

Handle on-site troubleshooting of small business computers as well as installation of new servers in LAN/WAN environment

Execute system level diagnostics using root level access as needed and identify and resolve hardware problems and provide first level support to system level software problems

Install, upgrade, and troubleshoot Desktops, Laptops, Servers and associated peripherals and perform LAN diagnostics.

Configuring and trouble shooting Dial-up modems and Reliance Data Cards.

Configuring Cisco VPN Client in Laptops and trouble shooting connectivity issues.

Configure and troubleshoot router modems and connections.

Maintaining DNS, DHCP, NAS Server and file share permissions.

Creating user account in Active Directory and configuring roaming profile.

Configuring user profile in Microsoft outlook and printers in LAN environment.

Product Knowledge

DOS, Windows 2000/XP/2003/Vista/7/10

MS Office 2000/2003/2007/2010/2013/2016

Cisco and Check Point VPN Client

Adobe Photoshop/Illustrator…..

Microsoft Outlook & Outlook Express, Norton, Symantec, MacAfee

Microsoft Anti Spy ware and Ad-Aware-SE Tools

Non Technical Skills

Ability to work effectively with others to resolve technical problems.

Ability to analyze situations and reach logical conclusions.

Ability to effectively communicate technical information to both non-technical and technical personnel.

Perform other duties as required or assigned.

Interests and Activities

Working with latest technologies and self learning of new Softwares. Keen interest in customising Operating Systems and Network. Pursuing for MCSE 2007.

Achievements

Completed training in Windows Server 2003 & Exchange Server 2003 from NIT, Kingdom of Bahrain

Personal Details

Nationality : Indian

Gender : Male

DOB : 27th April 1968

Marital status : Married ( 2 Children, (1 Girl, 1 Boy))

Languages known : English, Tamil, Malayalam, and Hindi

Passport No : T1081143 (Valid till 25-11-2028)

Contact this candidate