Indianapolis, IN 46278
Experienced sales professional with over 18 years of sales and management experience ranging from regional and specialty sales, association memberships, banking and client recruiting. Ability to identify and capture market opportunities, increase revenue and improve profit. Fosters team building, leadership skills and provides direction to enhance others and motivate team members to meet common goals. Seeking a challenging full-time position to compliment prior sales and management knowledge.
Indiana University, Kelley School of Business
December 2000 - Bachelor of Science
Business Management and Human Resource Management
Kenny’s Transmission August 2017 – October 2019 Account Manager
Interact with customers responding to and following up with internet service inquiries. Responsible for communication with auto dealerships for work orders and scheduling. Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers. Present proposals to potential business partners by discovering and exploring new business development opportunities. Screen potential business deals by analyzing market strategy with potential clients and evaluating options for growth. Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to companies’ accomplishments and reputation. Developed a customer expansion program that improved the company's competitive advantage. Sustained elevated level of customer satisfaction while striving to exceed sales and profitability. Reviewed applications, scheduled and conducted interviews, hired, and terminated when necessary.
AppleTree Staffing June 2015 – August 2017 Senior Recruiter
Searched various online sources for qualified resumes for specific job openings ranging from general labor to professional and executive candidates. Created job descriptions, client details and other relevant facts for proper job fulfillment. Reviewed resumes to match ideal candidates with clients’ specific needs. Conducted phone interview as initial step in recruiting process asking probing open-ended questions to qualify candidates to requirements. Set up and schedule face to face interviews with candidates in office and at client locations. Customized resumes highlighting candidate’s key skills and experience relevant to clients’ detailed requirements and objectives. Communicated with management and clients to present selected candidates. Performed background checks and pre-employment verifications including reference checks for client prior to job offer. Consistently met daily, weekly and monthly metric goals in areas of phone interviews, office interviews, client submittals and gross margin. Presented and participated in daily team staff meetings to review client job orders and recruiting efforts to maintain solid partnership with customers.
Metropolitan School District of Perry Township December 2013 – June 2015 Special Education Teacher Assistant
Developed and implemented plans to align with classroom strategies most effective to student development with teacher. Maintained daily student progress reports, track and monitor objective items; score grading, report results and individual child observations. Implemented behavioral strategies developed in conjunction with teachers planning curriculum. Supervised and instructed children to promote educational, behavioral and functional growth.
Ace Medical Supply April 2008 – June 2013 Regional Sales Manager
Generated sales from warm calls, referrals and networking opportunities. Increased client base over 45% growth in a regional territory of 13 Indiana counties. Participated in regional business associations to develop contacts and generate leads.
Developed relationships with key decision makers within various healthcare/assisted living facilities to identify the need for products. Proficiently managed and retained accounts through delivering effective customer service. Increased personal sales goals by 48% during market campaign in 3rd quarter 2009, resulting in increased profit margins and market share. T&T Harris Construction June 2006 – December 2013 President
Co-owner of custom construction company specializing in commercial and industrial clients. Responsible for all sales and administrative aspects of operating the company to include advertising, bidding on jobs, payroll, invoicing and accounting. Metropolitan Indianapolis Board of REALTORS February 2003 – February 2004 Administrative Services Coordinator
Executive Office: Responsible for providing administrative assistance to three separate department directors. Preparation of specific reports, data evaluation graphs for CEO and Board of Directors. Maintained master calendar for entire organization. Managed on-site room rentals including A/V equipment. Assisted the Office Manager with maintenance of staff handbook and related staff policy information. Professional Services: Provided materials for and assist Professional Service Specialist in the set- up of hearings and meetings. Assisted the Directors in the creation, coordination and implementation of all MBOR sponsored continuing education programs. Registered and tracked member’s continuing education credits. Government Affairs: Assisted Director with program committees/task forces in (Public Policy, Economic Development, MPAC Trustees and Real Estate Academy of Leadership). Supported and corresponded with members to provide materials for and set up department meetings, maintain minutes and records. Collected and presented current relevant information on local governmental and economic development activities to department directors. Coordinated distribution of communication to members and governmental officials regarding local elections. Scheduled candidate interviews for MPAC during election season. Tracked department expenses for reporting in accordance with budgeting guidelines for resources.
Bank One February 1999 – February 2004 Assistant Branch Manager
Successfully completed the six-month Bank One Management Development Program. Responsible for developing, training and monitoring staff in the following areas: Sales and branch operations performance to ensure service parameters and financial objectives are achieved in compliance with regulatory policies. Lead our team to successfully meet Banking Center goals of $1,600,000 in new money and
$2,400,000 in loans for 2003 and received recognition for achievements. Employee relations management responsibilities included interviewing, hiring, training, scheduling, coaching/development and performance evaluations. Operational management responsibilities included managing cash levels for banking center, monitoring cash handling procedural compliance and administering security audits.
Boise Marketing Services December 1995 – August 1998 Company Store Coordinator
Managed a satellite retail gift store for an internationally distinguished Fortune 500 company located in Indianapolis, Indiana and increased non-program client orders by 57% in two years. Corresponded with professionals at Boise Marketing Services headquarters to assure efficient operation of the store and presented opportunities to increase market share in the Indianapolis. Responsible for all store sales management to include: internal product orders, custom specialty orders, inventory control, returns and exchanges, seasonal and promotional sale programs. Conducted all human resources including interviewing, hiring, training and coaching.