RESUME FOR Ms. RAMBAU CINDY
Park Town
PRETORIA
0001
Objective
To apply for Debt Counselling Administrator.
Education
Institution: HERMAN TECHNICAL HIGH
Qualifications: Matric
Year: 2007
Institution: IMM SCHOOL OF MARKETING
Qualifications: Diploma in Marketing and Office Administration Year Obtained: To be completed in 2018,
Work Experience
Company: TSEBO FACILITIES
Position held: ACCOUNTS PAYABLE/DATA CAPTURE
Sector: Finance
Core Responsibilities:
~ Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.
~Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
~Maintains office schedule by picking-up and delivering items
~Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.
~Updates job knowledge by participating in educational opportunities. Other additional duties included
~Data Capturing invoices from the sites.
~Linking accounts
~Documents screening
~Fixing pending accounts
~Amending missing documents
~Freezing accounts that are not FICA compliant
~Unfreezing accounts that are FICA compliant
~Customer contact requesting outstanding documents Year: 2019 Feb 01- current)
Company: FIRST NATIONAL BANK
Position held: KYC Office Administrator
Sector: Banking
Core Responsibilities:
~ Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.
~Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
~Maintains office schedule by picking-up and delivering items
~Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.
~Updates job knowledge by participating in educational opportunities. Other additional duties included
~Data Capturing
~Linking accounts
~Documents screening
~Fixing pending accounts
~Amending missing documents
~Freezing accounts that are not FICA compliant
~Unfreezing accounts that are FICA compliant
~Kyc and validation of client profiles
~Online banking verification process
~Ensuring account compliance with FICA act
~Customer contact requesting outstanding documents
~Updating customer details
~Making outbound calls requesting for FICA documents
~Dealing with private wealth accounts, MRB and Investec
~Taking inbound calls assisting customers with FICA documents
~Sending emails and SMS notifications regarding FICA documents Year: On-going since Jan 2016
Company: PRICE WATER COOPERS HOUSE
Position held: Data Capturer
Department: Accounts
Core Responsibilities:
~ Data capturing
~Going through scanned images selecting the wanted items for investing team
~Answering calls
~Assist and prepare boardrooms for meetings
Year: 2016 Feb 01- 2016 Feb 27 (1 month)
Company: DELLOITE & TORCHE
Position held: Data capturer
Department: Accounts
Core Responsibilities:
~ Data capturing a special project for Letsema leaner ships before audit.
~ Researching correct addresses via internet and as well validating identity numbers.
~ Double checking that all pages are initialled and signed by supervisor
~General Office admin
Year: 2016 Jan- 2016 Jan (1 Month Fixed contract)
Company: STANDARD BANK OF SOUTH AFRICA
Position held: Front Desk Teller & Customer Services Department: Banking
Core Responsibilities:
~ Recordkeeping - Responsible for maintaining office filing and recordkeeping systems; enters, edits, and retrieves data; processes forms such as expenditure claims, employee time sheets, deposit forms, courier distribution logs, mandated cost reports, purchase requisitions and online supply orders; maintains databases, records, confidential files and other related information for department needs.
~ Document Preparation - Produces letters, memos, spreadsheets, and agendas from straight copy, rough draft, or oral instructions; completes forms, requisitions and other documents; submits print requests; prepares pamphlets, flyers, manuals, and handbooks; proofreads assignments for accuracy and completeness. Communication/Customer Service
~ Answers and routes telephone calls; conveys information both orally and in writing; directs clients to appropriate resources; acts as office receptionist greeting and directing visitors; schedules and coordinates meetings for supervisor; provides materials, and initiates requests for information when required.
~ Staff Support - Coordinates and prepares for meetings and special events by assisting with registrations, payments, and confirmation, reserving rooms, and arranging for refreshments and necessary equipment; duplicates, sorts and distributes various documents; prepares bulk mailings; maintains departmental calendars; coordinates and confirms conference room reservation schedules; sends, receives and distributes faxes and e-mail; sorts, distributes, and redirects mail; maintains inventory of office supplies and orders as necessary; operates standard office equipment.
Other additional duties included
~ Attends to cheque encashment, plus plan withdrawals etc., according to laid -down procedure as stipulated in group reference guide (GRG).
~ Attends to change transaction.
~ Accept cheques or cash deposits, according to laid down procedures as stipulated in GRG.
~ Ensures that all items cashed are within laid down limits and refers all transaction exceeding limits to the appropriate area for authorization.
~ Ensure that cheques included in deposits are checked in terms of Duty of care obligations. Year: 05 Jan 2015 – 27 Nov 2015 (11 months)
Company: FIRST NATIONAL BANK
Position held: Accounting Clerk/ Office Administrator Department: Banking
Core Responsibilities:
~Answering calls
~Filing
~Preparing meeting packs
~Manage supervisor’s diary
Other responsibilities included:
~ Data Capturing
~Client's Account validation
~Reconciling the receipts of money collected with bank statement
~Recording and reporting of any outstanding payments
~Assisting clients with queries
~Handling debtors’ accounts
Year: 2014 Jan 06- 2014 Aug 29 (09 Months)
Company: METROPOLITAN LIFE
Position held: Sales Consultant/Customer Service
Responsibilities:
~ Data Capturing
~Assisting clients with funeral policies and responding to clients phone calls
~Updating the stats on how many funeral claims were made and settled
~Verifying the bank details of the beneficiaries for funeral payments
~Client's Account validation
~Recalling claims and updating profiles
~Recording and reporting of any outstanding payments
~Assisting clients with queries and as well selling policies Year: Jan 05, 2012 – 20 Dec 2013
Personal Details
Name: Ms. Rambau Cindy
Gender: Female
Race Group: Black
Health: Good
Marital Status: Not Married
ID no: 900**********
Date of birth: 30 / 01 / 1990
Nationality: South African
Home Language: Tshivenda
Driver’s License: Code 10
Criminal Offence: None
Contact detail: 060*******
References
1. Name: Mr. Murray Van Tonder
Institution: -PWC
Position: Supervisor
Contact Details: 012-***-****
2. Name: Ms. Dimmpho Madiba
Institution: Standard Bank
Position: -Team leader
Contact Details: 012-***-****/073*******
3. Name: Ms. Muano Sandra
Institution: BDO
Position: Compliance Practitioner
Contact Details: 079*******
4. Name: Mr. Andrian Caley
Institution: First National Bank
Position: Team leader
Contact Details: 082*******
Email: ada70i@r.postjobfree.com
5. Name: Phumudzo Nwamba
Institution: Tsebo facilities
Position: Finance Administrator
Contact Details: 083*******