MARVIN JAY B. GATUSLAO

Brgy. Alijis Valladolid, Negros Occidental 6103

Email address: ada70c@r.postjobfree.com

Cellphone number: 099********

OBJECTIVE:

I am seeking for a position that takes full of my knowledge and experience and offer me as well the opportunity in adapting and increasing level of responsibility and professional growth. PERSONAL INFORMATION:

Age : 22 years old

Date of birth : October 19, 1997

Place of birth : Valladolid District Hospital, Negros Occidental Sex : Male

Civil Status : Single

Citizenship : Filipino

Religion : Aglipay

Height : 5’4’’

Weight : 48 kilos

Father’s name : Jully P. Gatuslao

Mother’s name: Marissa B. Gatuslao

EDUCATIONAL BACKGROUND:

Tertiary : Bachelor of Science in OFFICE ADMINISTRATION La Carlota City College

2014-2018

Secondary : Francisco Infante Memorial High School 2010-2014

Elementary : Alijis Elementary School

2004-2010

TRAINING ATTENDED:

Stores 101 Training

CAPP Approver for Broadband and Postpaid Plans

Certified Accounts Verifier

Assistant Retail Manager Booth Camp Training

Sangguniang Kabataan President (2014-2016) - Brgy. Alijis Valladolid, Negros Occidental Supreme Student Republic Business and Management Representative (2015-2017) - La Carlota City College Business and Agriculture Department Vice President (2014-2015) - La Carlota City College Civil Service Eligible Sub Proof

WORK EXPERIENCE:

Municipality of Valladolid On The Job Trainee

Brgy. Poblacion Valladolid, Negros Occidental

Mayor’s Office Staff (April-May 2017)

Duties and Responsibilities:

Maintain all the equipment and the supplies in the office.

Receives and mails correspondence on behalf of the superior officer.

Address all complains and take orders from superiors.

Arrange appointments, manage calendars, and complete work schedules. Maria Gracia Enterprises Globe Telecom On The Job Trainee Gurrea Street Brgy. III La Carlota City

Shop Specialists (September 2017-January 2019)

Duties and Responsibilities:

Greet customers, offer information and enter orders.

Resolve customer problems with products and billings.

Strategize to enhance customer service, drive store sales and enhance profitability.

Engage in sales campaigns, offer excellent customer service in interactions. VIVO Mobile Tech

SM Bacolod City, Negros Occidental

Product Specialists (March-August 2018)

Duties and Responsibilities:

Stay up-to-date with product knowledge, business flow, sales process and market dynamic.

Maintain complete documentations for all product related activities.

Resolve customer problems with products and billings.

Greet customers, offer information and enter orders. Local Government Unit

Brgy. Alijis Valladolid, Negros Occidental

Sangguniang Kabataan Kagawad (Present)

Duties and Responsibilities

Promulgate resolutions necessary to carry out the objectives of the youth in the barangay in accordance within the applicable provisions of the code and initiate programs of designed to enhance the social, political, economic, cultural, intellectual, moral, spiritual and physical development of the members.

Holds fund raising activities.

Submit annual and end-of-term reports to the Sangguniang Barangay reports on their projects and activities for the survival and development of the youth barangay development.

Exercise such other powers and perform such other duties and functions as the Sangguniang Barangay may delegate or may prescribe by law or by ordinance. Maria Gracia Enterprises Globe Telecom

Gurrea Street Brgy. III La Carlota City

Head Shop (September 2018-June 2019)

Duties and Responsibilities

Greet customers, offer information and enter orders.

Resolve customer problems with products and billings.

Spotting market opportunities for new customers.

Setting activity and revenue targets of the sales team. Maria Gracia Enterprises Globe Telecom

Gurrea Street Brgy. III La Carlota City

Cashier Reliever

Duties and Responsibilities

Handle cash, credit or check transactions with customers.

Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.

Resolve customer complaints, guide them and provide relevant information

Keep reports of transactions.

Maria Gracia Enterprises Globe Telecom

Gurrea Street Brgy. III La Carlota City

Broadband Spoc Reliever

Duties and Responsibilities

Process daily acquired broadband/business application received.

Resolve customer problems with products and billings.

Monitors daily broadband inputs in the system.

Reserved application before creating order.

Maria Gracia Enterprises Globe Telecom

Gurrea Street Brgy. III La Carlota City

Assistant Retail Manager (Present)

Duties and Responsibilities

Assist Retail Store Manager in managing daily company operations.

Monitor store and staffs target per day.

Follow up pending work assignment each staff.

Handle complaints from customer.

Coach and support new and existing shop specialists.

Monitor and maintain store inventory.

AWARDS:

Customer Hero Award for the whole Year 2018

Maria Gracia Enterprises Globe Telecom

Gurrea Street Brgy. III La Carlota City

Fred Louie Sardinia

Executive Assistant

Devant Appliances

091********

Ana May Patricio

Custodian

Globe Telecom

097********

Micah Obsella

Head Shop

Globe Telecom

099********

THIS IS TO CERTIFY THAT THE ABOVE INFORMATION IS TRUE AND CORRECT. CHARACTER REFERENCES:

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