MARVIN JAY B. GATUSLAO
Brgy. Alijis Valladolid, Negros Occidental 6103
Email address: ********************@*****.***
Cellphone number: 099********
OBJECTIVE:
I am seeking for a position that takes full of my knowledge and experience and offer me as well the opportunity in adapting and increasing level of responsibility and professional growth. PERSONAL INFORMATION:
Age : 22 years old
Date of birth : October 19, 1997
Place of birth : Valladolid District Hospital, Negros Occidental Sex : Male
Civil Status : Single
Citizenship : Filipino
Religion : Aglipay
Height : 5’4’’
Weight : 48 kilos
Father’s name : Jully P. Gatuslao
Mother’s name: Marissa B. Gatuslao
EDUCATIONAL BACKGROUND:
Tertiary : Bachelor of Science in OFFICE ADMINISTRATION La Carlota City College
2014-2018
Secondary : Francisco Infante Memorial High School 2010-2014
Elementary : Alijis Elementary School
2004-2010
TRAINING ATTENDED:
Stores 101 Training
CAPP Approver for Broadband and Postpaid Plans
Certified Accounts Verifier
Assistant Retail Manager Booth Camp Training
Sangguniang Kabataan President (2014-2016) - Brgy. Alijis Valladolid, Negros Occidental Supreme Student Republic Business and Management Representative (2015-2017) - La Carlota City College Business and Agriculture Department Vice President (2014-2015) - La Carlota City College Civil Service Eligible Sub Proof
WORK EXPERIENCE:
Municipality of Valladolid On The Job Trainee
Brgy. Poblacion Valladolid, Negros Occidental
Mayor’s Office Staff (April-May 2017)
Duties and Responsibilities:
Maintain all the equipment and the supplies in the office.
Receives and mails correspondence on behalf of the superior officer.
Address all complains and take orders from superiors.
Arrange appointments, manage calendars, and complete work schedules. Maria Gracia Enterprises Globe Telecom On The Job Trainee Gurrea Street Brgy. III La Carlota City
Shop Specialists (September 2017-January 2019)
Duties and Responsibilities:
Greet customers, offer information and enter orders.
Resolve customer problems with products and billings.
Strategize to enhance customer service, drive store sales and enhance profitability.
Engage in sales campaigns, offer excellent customer service in interactions. VIVO Mobile Tech
SM Bacolod City, Negros Occidental
Product Specialists (March-August 2018)
Duties and Responsibilities:
Stay up-to-date with product knowledge, business flow, sales process and market dynamic.
Maintain complete documentations for all product related activities.
Resolve customer problems with products and billings.
Greet customers, offer information and enter orders. Local Government Unit
Brgy. Alijis Valladolid, Negros Occidental
Sangguniang Kabataan Kagawad (Present)
Duties and Responsibilities
Promulgate resolutions necessary to carry out the objectives of the youth in the barangay in accordance within the applicable provisions of the code and initiate programs of designed to enhance the social, political, economic, cultural, intellectual, moral, spiritual and physical development of the members.
Holds fund raising activities.
Submit annual and end-of-term reports to the Sangguniang Barangay reports on their projects and activities for the survival and development of the youth barangay development.
Exercise such other powers and perform such other duties and functions as the Sangguniang Barangay may delegate or may prescribe by law or by ordinance. Maria Gracia Enterprises Globe Telecom
Gurrea Street Brgy. III La Carlota City
Head Shop (September 2018-June 2019)
Duties and Responsibilities
Greet customers, offer information and enter orders.
Resolve customer problems with products and billings.
Spotting market opportunities for new customers.
Setting activity and revenue targets of the sales team. Maria Gracia Enterprises Globe Telecom
Gurrea Street Brgy. III La Carlota City
Cashier Reliever
Duties and Responsibilities
Handle cash, credit or check transactions with customers.
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
Resolve customer complaints, guide them and provide relevant information
Keep reports of transactions.
Maria Gracia Enterprises Globe Telecom
Gurrea Street Brgy. III La Carlota City
Broadband Spoc Reliever
Duties and Responsibilities
Process daily acquired broadband/business application received.
Resolve customer problems with products and billings.
Monitors daily broadband inputs in the system.
Reserved application before creating order.
Maria Gracia Enterprises Globe Telecom
Gurrea Street Brgy. III La Carlota City
Assistant Retail Manager (Present)
Duties and Responsibilities
Assist Retail Store Manager in managing daily company operations.
Monitor store and staffs target per day.
Follow up pending work assignment each staff.
Handle complaints from customer.
Coach and support new and existing shop specialists.
Monitor and maintain store inventory.
AWARDS:
Customer Hero Award for the whole Year 2018
Maria Gracia Enterprises Globe Telecom
Gurrea Street Brgy. III La Carlota City
Fred Louie Sardinia
Executive Assistant
Devant Appliances
Ana May Patricio
Custodian
Globe Telecom
Micah Obsella
Head Shop
Globe Telecom
THIS IS TO CERTIFY THAT THE ABOVE INFORMATION IS TRUE AND CORRECT. CHARACTER REFERENCES: