Resume

Sign in

Customer Service Specialist/ Receptionist

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
3000
Posted:
January 02, 2020

Contact this candidate

Resume:

CATHERINE SANTOSIDAD

ada6x0@r.postjobfree.com

+971*********

Green Palace Hotel, Aroos Damascus AL Muraqqabat Rd. Rm 502 My extensive years in the Customer Service industry has opened me a lot of knowledge and skills specially my communication which is vital in this industry. And all of these has shaped me into someone that can really be an asset to a company.

I am a Creative, talented and innovative graduate with consolidated expertise in Receptionist, Administrative Office, Customer support / Technical Support

Representative and excellent customer engagement.

Almost all my work experience has to deal with customer service and that is why I consider myself an expert. I love making sure that the people that I talk to, gets the kind of service that they deserve. Providing customer service can be done in different forms, through direct calling, chat, email etc but anytime I interact with customers I make sure I provide them the best customer service, not because I am being paid for it but because I am

passionate about it.

August

2018 -

December

2019

January

2014 -

March 2015

December

2016 - July

2018

2005 - 2010

CATHERINE SANTOSIDAD

ada6x0@r.postjobfree.com

+971*********

Green Palace Hotel, Aroos Damascus AL Muraqqabat Rd. Rm 502 OBJECTIVE

Diligent, perseverant and focused. I am always willing to increase my knowledge in all areas including outside of work. Adapt at multitasking. My special forte is inspiring others to perform. EXPERIENCE

Teleperformance Alphaland, Makati

Technical/Customer Support Representative

Answering Billing issues

Answering to general Question or inquiries about services Upsell

Troubleshooting

Piparichi Corporation

Receptionist (Front desk)

Answer phones and route calls to specific people

Answer inquiries about company

Greet visitors warmly and make sure that they are comfortable Ensure reception area is tidy

Call persons waiting for visitor

Arrange appointments

Hand out employee application

STAR FM

Administrative Assistant

Welcomes visitors by greeting them, in person or on the telephone. Answering or referring inquiries. Directs visitors by maintaining employee and department directories.

Giving instructions. Maintains security by following procedures. Monitoring logbook.

Issuing visitor badges.

EDUCATION

TAMBO ELEMENTARY SCHOOL MAIN

Primary

Grade 1 - Grade 6

2010 - 2014

2014 - 2019

OLIVAREZ COLLEGE

Secondary

High School

LYCEUM OF THE PHILIPPINES UNIVERSITY, MANILA

Bachelor of Arts and Science major in Masscommunication with specialization of Broadcasting

Graduated

SKILLS

Excellent English Skills

High level of maturity and sense of responsibility Sound time management

Ability to working in a team driven environment

Computer literate in MS Word, Excel, PowerPoint

Quick learner

REFERENCE

Joseph Ralph Boadilla - "Afia Insurance"

ada6x0@r.postjobfree.com

+971*********

Florie Mae Madeja - "New Culture Innovation GPS"

Administrative Staff - Legal Department

floriemaemadeja@gmail.com

+639*********

Ana Lou Salvador - "ECE Enterprises"

Customer service representative

ada6x0@r.postjobfree.com

+639*********

Ronald Santosidad - "SM prime holdings, INC"

Accounting Assistant

ada6x0@r.postjobfree.com

+639*********



Contact this candidate