Manager Quality

CURRICULUM VITAE

RAHUL THAKUR

** ***** **** ****** ****** – 931-***-****, 983******* Dum Dum Cantonment EMAIL ID: ***.*********@*****.***

Kolkata -700028 ***.********@*****.***

Taking challenges in handling real life projects. Willing to accept responsibilities where I can show my potential. A dynamic result oriented person having positive frame of mind and willing to accept any challenge in turn will give me growth and help me in gaining experience.

Working as Functional Manager for Hiveloop Logistics Pvt Ltd from dated (30th January 2019 to Present )

Working as a Functional Manager and looking after entire Inbound and Outbound Operation of Udaan.

Responsible to check whether Inward of Material are completed within TAT time.

Conducting Stock Audit to check the health of the Inventory.

Conducting Packing Audit to ensure that Packing Guideline are adhered.

Responsible to check whether the order are packing with CPT and there no breach.

RCA for breach of Inwarding of material, Order pack and dispatch, Non Adherence of Packing Guideline.

Reducing Mis-shipment and Wrong Picking cases, Picklist Item Lost.

Preparing various types of report for inventory and audit report, MIS Report and logistics operation Report.

Maintaining 100% delivery on time and quality for customer satisfaction.

Worked as a Team Lead with Paytm Ecommerce Pvt Ltd from dated (5th March 2018 to 28th January 2019 ).

Working as Team Lead and looking after entire ecommerce operation and inbound and outbound operation of Paytm of 3 Fulfillment Center.

Responsible to check whether Inward of Material are completed within TAT time.

Conducting Stock Audit to check the health of the Inventory.

Conducting Packing Audit to ensure that Packing Guideline are adhered.

Responsible to check whether the order are packing with CPT and there no breach.

RCA for breach of Inwarding of material, Order pack and dispatch, Non Adherence of Packing Guideline.

Reducing Mis-shipment and Wrong Picking cases, Picklist Item Lost.

Preparing various types of report for inventory and audit report, MIS Report and logistics operation Report.

Maintaining 100% delivery on time and quality for customer satisfaction.

Worked as a Assistant Manager (Retail Operations) for Grofers India Pvt Ltd from ( 3rd October 2017 to 28th February 2018).

Working as a Assistant Manager and leading a team of 85 members.

Looking after the entire Ecommerce Operations and Inbound and Outbound Operations.

Maintaining 100% delivery on time and quality for customer satisfaction.

Conducting trainings to new junior employee in relation to Warehouse Operation process and Inventory management training.

Preparing training content and conducting retraining for existing employees and make them aware of new development from operational point of view

Maintaining 100% delivery on time and quality for customer satisfaction and 100% following of SOP and 100% quality adherence.

Looking after the Inventory Operations, conducting stock take activity for accuracy.

Stock take at regular basis, Wall to Wall for accuracy of stock and SBC count.

Looking after the Outbound Operation, Completion of Order in specified time period and RCA for discrepancy occurred in Outbound department related to Order Processing Operations.

Worked as a Shift Controller with INNOVATIVE RETAIL CONCEPT PRIVATE LIMITED from ( 24th December 2015 to 5th December 2016).

Job Responsibility:

Involved with the startup 5 darkstore project of Innovative Retail Concepts Pvt Ltd. Looking after the entire Ecommerce Operations and Inbound and Outbound Operations.

Working as a supervisor and handling a team of 40 members.

Leading a DS Operation ( Receiving, Stocking, Picking and Dispatch)

Stock take at regular basis, Wall to Wall for accuracy of stock and SBC count

Knowledge of receiving of material, stacking of material and picking of material through HHT device.

Knowledge of GRN, PRN, GDN,JIT, WRITE OFF OF DAMAGE ITEM, TRANSFER IN, REPLACEMENT ORDER Process

Reducing Mis-shipment and Wrong Picking cases, Picklist Item Lost.

Investigate customer problems and provide speedy resolutions.

Preparing various types of report for inventory and audit report, MIS Report, Logistics Operations, Preparing Delivery Report, Daily sales Reports and cash reconciliations.

Conducting trainings to new junior employee in relation to Warehouse Operation process and Inventory management training.

Preparing training content and conducting retraining for existing employees and make them aware of new development from operational point of view

Facilitating category launches and maintaining a quality of work among various teams to minimize errors

Maintaining 100% delivery on time and quality for customer satisfaction and 100% following of SOP and 100% quality adherence.

Worked as Executive in Flipkart India Private Limited (From 9th June 2014 to 10th December 2015)

Job Responsibility:

Working as a supervisor and handling a team of 33 members.

Leading Reverse Logistics ( RTO/RVP/customer return Process, Re inward to inventory/Liquidation/seller return/Supplier Return/ Customer Return/5S Maintenance / IWIT Process )

Supervising, planning and proper execution of warehouse operations.

Inventory mantainence by conducting stock take at regular basis. Perpetual & Wall to Wall through HHD Device inorder to maintain Stock Accuracy.

No breach due to operational inefficiency. Not a single miss for NDD/SDD and 0% cutoff breach.0 item in bulks related to outbound.

Reducing Mis-shipment and Wrong Picking cases, Picklist Item Lost.

Conducting trainings to new junior employee in relation to Warehouse Operation process and Inventory management training.

Preparing training content and conducting retraining for existing employees and make them aware of new development from operational point of view

Facilitating category launches and maintaining a quality of work among various teams to minimize errors

100% following of SOP,100% quality adherence and preparing inventory report.

Worked as Executive in NIIT TECHNOLOGIES (From 2nd September 2013 to 3rd April 2014).

ADDRESS-223-224 UDYOG VIHAR PHASE-I, GURGAON HARYANA-122002 INDIA.

Job Responsibility:

Web Researcher and Database Specialist.

Handling call in highly professional manner for updating records and solving query

Accurately updating customers records with information.

Mail Management

Managing Family Business from 15th December 2011 to 12Th August 2013.

B.Com in Accounts and Finance from City College of Commerce and Business Administration in August 2011 from Calcutta University.

Passed 12th, 2008 from St. Mary’s School under ISC (INDIAN SCHOOL CERTIFICATE EXAMINATION, NEW DELHI).

Passed 10th, 2006 from St.Stephen’s School, under ICSE (INDIAN SCHOOL CERTIFICATE EXAMINATION, NEW DELHI).

I am sincere & hard-working person. I take pride in my honesty. My strengths are self confidence, pleasing manner & people oriented task approach. I have a great thirst for knowledge & always take steps to quench it. I believe that the work is done with best quality.

Earned a Rockstar Award by Paytm Ecommerce Pvt Ltd for best performance, hard work and target achievement and KRA for Quarter 2 ( 2018 / 2019 ).

Diploma in Computer Application Course from ESCAPE Computer centre.

3months Tally Course from Comptech Academy.

Father’s Name : Mr. Nandlal Thakur

Nationality : Indian

Date of Birth : 15th October, 1990

Gender : Male

Hobbies : Playing Cricket &Listening to Music.

Languages Known : English, Hindi & Bengali

I am here by declaring that the information furnished above is true to the best of my knowledge.

Date: Signature

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