Jul **** - Current

Jun **** - May ****

Jun ****

Jun 1984

GAIL STEPHENS

Professional Summary

To work in a medical office setting and to show my great customer service skills as a

(Switchboard/patient access representative) and that i'm a team player that will always put that patient/customer first and to go beyond the call of duty, very eager to learn new job tasks and put forth great effort in learning more in helping others. Thats why i was EMPLOYEE OF THE MONTH in AUGUST 2014.

Skills

Computer, Answering a multi line phone switchboard, SRS, MEDICAL MANAGER and ATHENA. Experience in Medical coding ICD 9 and some ICD 10 in 2006 til 2010. Assisting with giving patients their appointment times.

Experience

Switchboard Operator

Optim Orthopedics - Savannah - Savannah, GA

Answering a muti-line phone and also sort the incoming mail daily. Take consults for the Medical Assistance and distribute calls to the appropriate staff members. Switchboard Operator, Medical Records Clerk, and Appointment Secretary Savannah Hematology Oncology - Savannah, GA

Answered a multi phone switchboard, Medical Records consisted of faxing documents to law and doctors offices and made appointments patients for 6 doctors. Help the billing department with ICD 9 coding.

Education

Certificate : Medical Coding

Savannah Technical andVocational - Savannah, GA

Certificate in Certified Medical Coding ICD 9 and help with ICD 10 in 2006 through 2010. I have a Medical terminology certificate.

Associate of Science : Medical Office Assistant

Draughons Jr. College - Savannah, GA

Worked at Dr. MAGDY OSMAN/DR. JOHNSON OFFICE Primary Care office. on Bull Street Savannah Ga 31401, As a Medical Office Assistant that help with assisting the patients, vitals signs weight and shots. From june 1984 through Apr. 1986 2103 Causton Bluff Rd., Savannah, GA 31404

Ph: 912-***-****

ada6mq@r.postjobfree.com