Khaliq Bailey
Cell Phone: 254-***-**** / Email: ada6kq@r.postjobfree.com
**** ******* *****, *******, ***** 76543
Professional Summary
I am a dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
Skills
Inventory management -Detail Oriented
Multitasking -Quick Learner
Guest relations -Proficient in cash management
Excellent judgment -Strategic Sales Knowledge
Customer service -Training development aptitude
Money handling -Goal Oriented
Friendly demeanor -Strong Interpersonal skills
Critical thinking -Exceptional time management skills
Microsoft Excel
Team leadership
Work History
1)Olive Garden Killeen,Tx Specialization Manager 11/2014-07/2018
- As a specialist manager I was subordinate to the general manager, being in charge of both back and front of the house responsibilities.
Developed new process for employee evaluation which resulted in marked performance improvements.
Implemented marketing strategies.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Pitched in to help the host, waitstaff and bussers during exceptionally busy times, especially the dinner hour.
Ensured that the restaurant was compliant with all federal, state and local hygiene and food safety regulations.
Received, inspected and logged all products for accuracy of shipment, temperature and quality.
Supervised, trained and developed team members in accordance with company policies and procedures.
2)Olive Garden Killeen,Tx Host 11/2014-07/2018
Quickly set up and cleared tables and stocked all service stations.
Supervised, trained and developed team members in accordance with company policies and procedures.
Kept cases and shelves clean and well stocked.
Maintained competitive pricing and achieved targeted sales.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
Provided friendly and attentive service.
Swept, wrapped silverware and performed other tasks to help the dining room operate in an efficient manner.
Effectively listened to, understood and clarified guest concerns and issues.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Kept facility compliant with health codes, sanitation requirements and license regulations.
Education
1)Cisco Community College, Cisco, Texas Associates of Arts Psychology. 2018.
2)Killeen High School, Killeen, Texas High School Diploma. 2017.