Kader Mohammadu Bilal
An enthusiastic self-motivated and friendly person with cheerful approachable disposition. I possess excellent personal skills accompanied with the ability to relate effectively to multitude of individuals on all levels of intellect. I offer qualities that are adaptable to any service and professional • • • Constant Initiative Strict environments attention awareness to follow to detail through to of include, customer and consistently compliance needs for with optimum policy andprocedure accuracy and customersatisfaction EXPERIENCE
POSITION: IT SPECIALIST,
2ND,August 2018 – 6TH,October 2019
FINE MATTRESS, (QATAR)
Duties and responsibilities
• Provided ongoing IT consulting, business development and marketing
• • strategies Executed Developed promotional web based competition strategies while tracking increasing system sales for sales and saving managers costs which led to more sales
• Resolved and documented software, hardware, network, telephone and connectivityproblems.
• Installed and updated software and hardware and new workstation installs. Assisted users with issues and problems from a variety of sourcesincluding proprietary and MS Officeapplications
• Responsible to perform functions of installing, repairing and maintainingCCTV
• cameras. Responsible to perform functions of installing and maintaining Access Control
• System. Monitor the activities captured on the cameras. Inform the authorities in caseof suspicious activities.
• Analyzed system performance data, bandwidth utilization reports and other diagnostic tools to identify problem issues, taking corrective actions as necessary.
• Receive complaints of equipment failure and undertake installation andrepairs 3
• Maintain activities written records of the screened activities, in case of suspicious, illegalor
• • • • • • Graphic Finance Remote Backup Website Social immoral Media & MobileMonitoring. System desining maintanance activities, AccessPermission. marketing Maintenance to with be ( submitted Instagram, uploding and DevelopmentSupport. in facebook, reportform. linked, etc….) POSITION: IT & DIGITAL MEDIA MARKETING
JANUARY, 2018 – JUNE, 2018
REENA-HANDS, (SRI LANKA)
Duties and responsibilities
• • • • • • • • • • • Wireless Installing Backup Configuration, File Providing Compare Operating Implement Switch Installing sharing and all routerconfiguration. Assembling, and and user system clientdocuments. networkinfrastructure. patch and configure configure Troubleshoot training Network panelinstallation.installing upgrading and proxyserver. file printersharing. ITsupport. and server, and configuring maintain and .. printer servicing/ CCTVcamera. server, (Windows troubleshooting child XP, server 7, 8 and and10)andrepair. backupserver. .
• Upgrading and installing different types of operating system asper
• customerrequire. Implementing and administrate Active Directory servicesand
• • • • Excellent Web Virus Installing enforcing Admin production, and knowledge domain Control, configure update group of Contentediting, Facebook, router policies. server andswitches and Twitter, clientcomputers. LinkedIn, Pinterest, Instagram,Google+
• • • • and Good Good Pohotographi Website other understanding understanding handaling social with media social of of bestpractices. SEO social relationship. and mediaKPI’s Web Trafficmetrics 4
POSITION: IT SUPPORT
JUNE, 2016 – DECEMBER, 2017
THE KINGSBURY FIVE STAR HOTEL, (SRI LANKA)
Accountabilities / Responsibilities:
• • Managing Main Functionality twoproperties as IT Supportspecialist
-The Kingsbury Hotel (229 Rooms)
• Opera -Kingsbury v5 (PMS Apartments & S&C) (40 / IDS Apartments, Next6i (PMS/160 POS/rooms)S&. C/IFC) /Micros 9700 v4 /FMC(Material Control)
/SUN v4 / Wi-Fi System /TV System, including VOD /VingCard v5 / Active Directory Service
• • • • • • • • • • • • • • Building, Fine Introduce Application Connecting Routing Train Fine-24hrs Installing Remote User Obtaining /Service Office tune tune Computer the IT 365/ extended Access & Support new configuration and configuring new the quotes configuring the configuration application improve Trainees technologies printers OS VNC, Seeless to for Installation, Guest; the Windows Remoteviewer. system the in with and supply to the to Network PC have to troubleshooting match the IT performance, improve / of Configuring Laptop Server desktops department a goods correct the & LANcables. operationalrequirement. 2008 guestsatisfaction / Wi-and &output laptops. with of & / Fi services 2012R2 server support / EntertainmentSystem. the for managementrequirement. assistance and fromsuppliers. for desktophardware desktops,ofVendors LAN,
• • Printers. Monitors Monitors and and maintains maintains all System computer backup systems andrecovery. andnetworks.
• Makes recommendations and obtains quotations for IT related hardware,software and consumables Coordinates with and supports other internal and 3rd party IT
• resources Talk staff or clients through a series of actions, either face-to-face orover
• • • • the Wi-Setup, IPTV Wi-phone, Fi Fi Server Device & InstallDecoder. IPTV to Configuring help Configuring, Daily set Activities up systems and installing OSinstallation. report or resolveissues. Room submit andDepartments. to The ITDepartment. 5
JANUARY 2016 -NOVEMBER 2017
HND in Computing & Computer NetworkTechnology,
UK Level 5, ICBT ( Cardiff Metropolitan University) JANUARY, 2014 – MAY, 2014
CCS Campus, Kalamunai,Srilanka.
Diploma in Computer Hardware Engineering with Networking. 2013 – MARCH, 2014, JUNE
CCS Campus, Kalamunai,
Srilanka.Diploma in AutoCAD.
AUGUEST, 2012 - DECEMBER, 2014
NENASALA (ICT Agent Srilanka Gov.)
Diploma in Information communicationtechnology.
• • • • • GraphicDesigning Photoshop, OS,LINUX CCNA C++ Postmywall
• • • • • • CCTV Wireless AutoCad Coreldraw ORACAL11g Help Desk &and Networking TechnicalSupport. 6
Name in Full: KADER MOHAMMADU BILAL
Date of BIRTH: 22th of Auguest 1997
Marital Status: Single
School PL/PL/Attended: Sungavil, AL-Hilal center Muslim collage(Maha, A/vidyalaya L) (O/L) LANGUAGE
• • • English Sinhala Tamil
• • • Made Made Prepared a a project software a Network on project “Upgrade” project on ‘Hospital on for “IP the server” Server. doctor with appointment’individually. With the ITTeam. help of other 4 teammembers.
• • Installed Install 58 CCTV CCTV camera Camera at and Qatar Fully Al Network Duhail StadiumSC designed and implemented Individually At Fine Mattress REFERENCES
D.S.Rukmal Masson Al Asfar
ITManager. Chief Executive Officer(CEO)
The Kingsbury Hotel5star Fine Mattress &QIIB