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Management Office

McDonough, GA
December 30, 2019

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Daphne Reynolds

** ****** ***** 678-***-****

Hampton, GA 30228


Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits. EDUCATION

Master of Science, Leadership, Grand Canyon University, Phoenix, AZ, 2016 Bachelor of Science, Justice Studies, Grand Canyon University, Phoenix, AZ, 2014 CORE COMPETENCIES

Strategic - Directly face the strengths and weaknesses of the organization, as well as external opportunities and risks.

Tactical - Bottom-line oriented, extraordinarily committed to results and thrive on facts, figures, numbers and data.

Focused – Vision and mission oriented by achieving what I set out to do before launching new initiatives.

Persuasive - Bring others to the point of view using logic and reason.

Likeable – Exceptional interpersonal skills.

Decisive – Can make effective decisions

Ethical – Being direct and truthful and setting clear performance expectations and hold people accountable.

Open To Feed Back – Open and dedicated to lifelong learning.

Visionary - Improve both the quality and acceptance of the vision by partnering with my peers, executive team and key employees throughout the organization or outside consultants.

Inspirational –Inspire the organization to get onboard KEY SKILLS

Critical Thinking, Effective Communicator, Collaborator, Management and Leadership, Finance and Project Management


MC EXPRESS, Atlanta, GA 2015- Currently

Project Management-Special Projects Team

Over achiever responsible for planning, budgeting, documenting, and completing all aspects of every project.

Work closely with customers, sales representatives, dispatchers, and other members of project team to ensure that the scope and direction of each project is on schedule.

Coordinated internal and external resources and third party vendors for the flawless execution of projects

Ensured that all projects are delivered on time and within scope budget

Developed and executed a detailed project plan to track progress

Created SOP’s for the project group to follow

FRESH POINT, INC., Forest Park, GA 2011 – 2015


Essential leader responsible for supporting efficient food service logistics to ensure smooth and efficient running of daily operations

Create productivity reports and help management analyze performance and implement performance improvement strategies.

Analyze driver’s activities and recommended solutions for achieving goals.

Contribute to the success of the company by coordinating supportive services.

Order uniforms & supplies & process information for the completion of weekly payroll. YRC FREIGHT WORLDWIDE, Marietta, GA 2011 – 2015

Operations Administrator

Manage workload distribution and general office administration including accounting functions.

Maintain positive and encouraging working relations with all drivers

Provide constant communications of service issues to appropriate personnel and departments

Oversees inventory management, delivery/logistics, regulatory compliance, productivity improvement, planning and organization, problem solving, project management and communicating to top-level management

Manage and direct the operational functions while being the key link between the organization, drivers, and customers

Oversees and ensures all customer pick-up and delivery requirements are meeting customer standards

Oversee and ensure that equipment performance standards are being met to company specifications

Monitor and uphold company safety requirements on all equipment

Maintained responsibility for funds management including preparation of deposits.

Strategically delegated incoming and outgoing shipments to ensure efficiency and timeliness.

Proactively monitored end documented data on daily shipment operations to maintain high levels of productivity.

Efficiently scanned all proper documents for nightly operation completion of billing. Roadway Express, Lake Park, GA 2005 – 2008

Billing Clerk/Team Lead

Oversaw day-to-day activities within an office environment including training and supervising staff

Provided leadership and training for employees while building team spirit.

Played a pivotal role on financial decision making by performing thorough and detailed analysis of budget variances.

Delegated the work of 7 office employees to ensure appropriate workload distribution and overall performance.

Entered data from bill of ladings at a fast pace accurately for proper loading on trucks. VOLUNTEER EXPERIENCE

Society for Human Resource Management

Dress for Success

Human Resources and Career Development - Work with clients in the showroom to aid them in their job searches including reviewing and editing resumes, helping to write cover letters and offering interview tips, encouragement and support.

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