JEETU GOLA

H.No-*** A/*B, SHIV MANDIR MARG,

STREET NO.5, SAVITRI GALI,

MADAVALI, NEW DELHI-110092.

Mobile:971-***-**** E-mail: jeetug33333@.gmail.com

CAREER OBJECTIVE:

To join an organization and work in innovative and rewarding environment abilities, human relation and skill and talent .I will utilize best in the benefit of an organization. To find a suitable job according to my qualification and to perform to the best of my abilities. Looking for challenging opportunities in a growth-oriented organization where I can exploit my skills and potential.

ABOUT MY SELF :-

1 . I am sincere, Hard worker & result driven. Eagar to learn new things quickly,

Strongly believes In team working.

2. I am adaptable to any kind of environment, good learner having willingness to

learn, good verbal and written communication skills.

3. And also achieving the productivity targets assigned on a daily & monthly basis.

PROFESSIONAL SUMMARY

Worked with EFFORT BPO LTD. as a csr.(ABN AMRO BANK credit card collection process.) . (9months)

Worked with IMS PVT. LTD. ( Inhouse of RBS Bank credit card collection Process.) as a sn. executive. (17months)

Worked with ATS SERVICES PVT. LTD. (BAJAJ FINANCE LTD. two whealer loan recovery). (2 years)

Currently working with TATA CONSULTANCY SERVICES LTD. (CITI BANK PROCESS) (almost 5years).

Total working experience -: more than 9years

EDUCATION

* 10th Passed From CBSE. In 2007. (46%)

* 12th Passed From N.I.O.S. In 2009. (44.40%)

* B.A. Passed From Manav Bharti University In 2016. (64.25%)

PROFESSIONAL QUALIFICATION:

* Completed 1yr. basic computer course from CCT INSTITUTE.

* Completed 1yr. software developing course from CCT INSTITUTE.

* I have passed IIBF exam ( INDIAN INSTITUTE OF BANKING & FINANCE)

(It is based on RBI CODE OF CONDUCT.)

WORKING PROFILE: -

To resolve the customer account on monthly basis or settlement and update the customer queries regarding credit card or STPL loan with the help by software as known as vision plus and also I am responsible for following Activities :-

# Follow the COC guidelines.

# Making more PTP's on daily basis

# To focus on file to increase the Roll back & Normalization.

TECHNOLOGY COMPETENCES: -

Working knowledge of Windows operation 98, 2003 M.S office & Internet

good knowledge about excel commands.

KEY SKILLS AND CAPABILITIES:

* Adjust in all working environments.

* Expertise of working in multi-user environment.

* Concentration and determination

* Self confidence

* Trust worthy

HOBBIES

Taking challenging Jobs.

Interact with people.

Listening Music.

PERSONAL PROFILE:

Name:- JEETU GOLA

Father's Name: - Sh. Hari chand

Date of Birth: - 12th-Nov.-1983

Sex: - Male

Marital Status: - Married

Nationality: - Indian

Language Known: - Hindi, English.

I Jeetu Gola here by declares that all the information given above are true and correct to the best of my knowledge and belief and my workaholic nature makes me hardcore and convincing personality with impressive skills proves my capabilities, so I am ready to accept challenges.

JEETU GOLA

Dated:

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