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Project Delivery Mngt.

Ernakulam, Kerala, India
January 03, 2020

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Lincy Sivadas - - PMP®, PMI-ACP®, CSM

Director – Projects/ Delivery Contact: +91-828*******

Over 19+ years of IT experience focusing on managing multiple projects and portfolios across the company for a reputed organization with a hands-on experience across various roles – Delivery head, Technical Consultant, Business Consultant & Client Coordinator. A focused thinker with a good understanding of the business needs, and managing multiple corporate clients globally across US, UK, Middle East, Asia Pacific & Australia.

Management Skills

Building & Managing multiple corporate clients globally and maintain the revenue growth above target on year-on-year basis

Mentor / Advisory for implementing Project Management/ Agile best practices within the organization

Responsible for managing the end-to-end delivery from sales, marketing to development & support for Microsoft Stream

Responsible for building and nurturing an innovative team assisting the talent & training process.

Responsible for handling the proposal throughout its lifecycle

Excellent track record in Customer Negotiation and Retention policy

Good experience in using project estimation, scheduling and Monitoring & Tracking tools

Achieved organizational level appreciation in developing a standalone account by bringing in new Vendor’s from Asia Pacific region

Technical Expertise

Expertise in assisting the customer’s on their journey towards Cloud Adoption.

Good experience in using project estimation, scheduling and Monitoring tools

Expertise in Estimation, Design and Tracking Project Development Process for SharePoint 2010, 2013, 2016 & O365

Expertise in understanding the requirements and developing Business Process solutions.

Experience in assisting the project team for Proposal creation during the Opportunity conversion phase

Expertise in Project management tools & techniques using MS Project

Good experience in executing projects in Agile methodology.

Expertise in managing Lotus Notes to SharePoint Migration projects

Good knowledge about CRM 2011 Implementation and Client Support, CRM 2015, 2016 & Online version including Migration.

Domain Expert

Banking & Financial



Oil & Gas


Bachelor of Technology in Instrumentation & Control Engineering, from NSS College of Engineering, Palakkad



Post Graduate Diploma in System Software and Application (PGDSSA) from Winsoft-Advanced School of Information Technology, Thiruvananthapuram, Kerala, India. Certifications

PMP Certified from Project Management Institute – PMI (Renewed in June 2016)

PMI-ACP Certified from PMI

Certified Scrum Master from Scrum Alliance

Microsoft Certified Technology Specialist: in .Net Framework 2.0

Microsoft Certified Technology Specialist: in SQL Server 2005 – Performance & Maintenance

Brain bench certified for RDBMS Concept

Microsoft Certified Technology Specialist: in MS Dynamics CRM 4.0 Applications

Other Positions held

PMI INDIA CAHMPION from June 2017 till date




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Nov 2015 - Till date

Currently working as Project Director at QBurst Technologies Ltd., A leading IT firm

July 2013 - Nov 2015

Worked as Project Manager at Infosys Ltd., India’s leading IT firm

Jun 2012 - June 2013

Worked as Project Manager for IT for Al Mansoori Specialized Engineering, a reputed Oil & Gas Service company

Dec 2006 - Oct 2011

Worked as Project/Team Lead in a CMMi level 5 company Cognizant Technology Solutions Pvt. Ltd.

July 2001 – Nov 2006

Worked as a Senior Software Engineer in a CMMi level 3 company Gemini Software Solutions Pvt. Ltd. Technopark, Trivandrum. Gemini Software Solutions is a 100% export oriented software development company owned by one of the largest business group in the Middle East - YUSUF BIN AHMED KANOO GROUP OF COMPANIES, BAHRAIN, based in one of the most picturesque software technology parks in the world –Technopark, Trivandrum, INDIA.

April 2001 – June 2001

Underwent software engineering training at WASIT (Trivandrum, Kerala, India) in C++, Java 1.3, Visual C++, Oracle 8 & Developer 2000 as a prerequisite condition for joining Gemini Software Solutions Pvt. Ltd CMMi level 3. Technopark, Trivandrum. Secured second position in the batch consisting of 15 software engineering trainees.

July 2000 – March 2001

Worked as a Guest Lecturer in N.S.S College, Palakkad for nine months. SIGNIFICANT RECENT PROJECTS

Current Project : Cloud Migration / Adoption (Nov 2015 – Till date) Status : WIP

Role : Project Director for Microsoft Stream focusing on O365 Adoption/SharePoint/CRM/Cloud Adoption On Cloud adoption / online migration, my responsibility mainly involves working with business to meet their strategic goals. Handhold and guide the customer on their journey towards Cloud Migration with minimal business disruptions. To introduce and implement changes to the existing infrastructure and suggest the Microsoft best practices and to advocate the advantage of moving to Cloud and other latest technologies Responsible for opening new account in Asian region where penetrating the existing market was a highly challenging job. With Microsoft, the work mainly revolves around managing the execution of new projects with minimal customizations and utilize the latest features and technology development.

Responsible for working in proposals for Cloud Adoption/ Microsoft stream/ SharePoint/O365 and CRM stream including estimation and roadmap creation. Managing staff recruitment and training for the team, providing guidance and support for Pre-sales and Marketing team to pitch in and bring new strong leads Responsible for

Engage in converting new opportunities to projects and portfolio’s

Working closely with Client’s to meet their expectations and to proactively suggest new options that will add value to the customer

Submit winning proposal including Estimation and Proposal review.

Responsible for Sprint Planning and heading the daily stand up meetings

Managing and coordinating multiple project managers/leads for specific program under Microsoft stream.

Responsible for anchoring & driving the proposal until submission

Responsible for SoW creation and tracking it until Sign-Off.

Responsible for tackling technical road blocks of the team during the development phase.

Bringing in new business areas for Microsoft stream to meet the revenue target. Project : SharePoint 2010, 2013 Migration (June 2013 – Nov 2015) for Infosys Ltd., Status : WIP

Role : Project Manager

The projects mainly deal with migration of the existing Lotus Notes applications to SharePoint 2010 platform. The client is one of the major chemical manufacturing company in Germany having presence across the globe. They have more than 1000’s of Lotus Notes application that needs to be migrated to SharePoint 2010, due to the corporate decision to set back from the renewal of the License by 2015. We have been part of the initial analysis through design, development, testing and deployment of these applications in SharePoint for the past years, which is currently on going. Page 3 of 5

Responsible for

Working closely with Client’s to meet their expectations and to proactively suggest new options that will add value to the customer

Responsible for handling the day to day activities of the 45-member development team – tracking, problem solving, client interaction and management

Responsible for the on-time delivery and Invoicing the milestones as agreed

Responsible for anchoring & driving the proposal until submission

Responsible for SoW creation and tracking it until Sign-Off.

Responsible for tackling technical road blocks of the team during the development phase.

Successful in retaining the engagement level feedback from clients always high, through the project. Project : All IT projects for AlMansoori Specialized Engineering (June 2012 – June 2013) Current Projects Handled : ERP Software iScala support & maintenance management, working with the vendor for HCM Solution for HR department, working on the RFID solution for the Operations & working with the vendor’s - for CRM Solution Implementation, Finalizing VOIP for the company Infrastructure

Status : Completed

Role : IT Project Manager

The company mainly dealing with the production and maintenance of Oil fields equipments. It owns more than 35 companies across ME, Arab sector and Africa. This is one of the top engineering company that adhere to Health, Safety, Environment & Quality in all its business.

The company has its own IT department for development and support for its internal applications. It uses the ERP system iSacla for the resource planning and run their operational business to be in line with the organizational strategy. The company is in its process of upgrading the existing ERP package to the latest version. Some of the add-on’s used in the ERP system is developed and maintained by the internal IT department and managed and supported by the IT support team.

Responsible for

Working closely with CIO to implement ICT objectives to be in-line with the company’s strategic objectives.

Interacting with the different vendors make sure the solution provided meets our business requirements and do end to end vendor & product evaluation.

Responsible for the overall implementation and functional support for CRM & HC system for the Marketing & Corporate divisions’.

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Create and managing the IT budget and schedule, provide realistic forecast for the new budget requirements and present the ROI to the Senior Management.

Preparing Project Charter and initiate the projects.

Conducting sessions for Business Requirement clarification.

Creating Risk analysis document and mitigating plan for the same.

Creating High level customization document, which can be used as a base for user management.

Tracking the weekly timesheet for the team and addressing any issues and putting the best practices in place

Implement & manage the support for CRM application for the Marketing division Project : RTR – Real Time Reporting (Apr 2011 – Oct 2011) Development Tool : Excel VBA


Status : Completed

Responsibilities : Onsite Lead

Client : JMPC – JP Morgan Chase

The Treasury & Security Services of JPMC have hundreds of reports that run on a daily basis across their global branches. These reports retrieve live data from mainframe database and are displayed to the users as per their requirement. The main process involves analysis & Design of these reports in Excel VBA and using their internal tools to generate the basic VB code for report generation.

Has been effectively helping the team in coming up with new strategic approach from the traditional way of report generation using Excel VBA

Responsible for

Work with the client team for understanding the requirement

Helping the team in coming up with the High Level Design for new or existing BAU works

Analysis of the existing Data files import.

Getting the Signoff from the team members once the piece of work is completed and ready for delivery.

Monitor the project status and report to the manager on a weekly status meeting Project : StACS (Jan 2010 – March 2011)

Development Tool : SQL Server 2005 & SSRS

RDBMS : SQL Server 2005, DTS Packages

Status : Phase 2 WIP

Responsibilities : Onsite Lead

Client : LBG (Lloyds Banking Group)

On a daily basis the bank account details are matched by a number of reconciliations using a third party tool called Autorek through an API call. Autorek uses a C# .Net front end and a SQL Server 2005 database. Data loads are implemented using standard Autorek functionality or custom DTS packages. The data feeds for the Autorek based reconciliations are overall, non-standard and require custom DTS packages to load and validate the files. MDC Finance has been tasked with implementing these custom data loads and this document summarises the design.

The project mainly deals with the customization of the process and creating generic process to make the reconciliation process work smoother and with less manual intervention. New reports will be generated in SSRS that will help the business user for verifying the results.

Responsible for

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Interaction with the clients for requirement gathering

Preparation of Physical design document.

Analysis of the existing Data files import.

Coordinate with the team to get the scheduled task delivered on time. Monitor the project status and report to the manager on a weekly basis Project : HBOS I&I – Tax Provisioning (Oct 2008 – Dec 2009) Development Tool : C# .NET, Winforms

RDBMS : SQL Server 2008, SSIS

Status : Implemented

Responsibilities : Onsite Lead

Client : HBOS (Halifax Bank of Scotland)

The current system of tax provisioning mainly consists of manual processing of the data files coming into the system which will take a great value of the time and effort of the users. The process involves the automation of this section and also taking the calculation process from the mainframe development centre and moving the process into a .NET services.

The project will also look into the maintenance of other components that is taking part in the process, like the external file formatting, reporting, and exporting services.

Responsible for

Interaction with the clients for requirement gathering

Preparation of High level design document.

Analysis of the existing Data files import.

UML design for Use case diagram and Activity diagram.

Coordinate the offshore team in getting the application knowledge transfer

Involved in preparing the documents adhering to the quality control activities Personal Details


Preferred Location : Kochi

Marital Status : Married

Lincy Sivadas.

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