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Administrative Assistant Office

Calgary, AB, Canada
January 02, 2020

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Linda Regush

****-**** ******** ****. *.W. Calgary, AB T3R 0K5 - 403-***-****

I am a confident and outgoing professional with years of experience. I am enthusiastic and dedicated with and have a strong work ethic. I am currently seeking an opportunity to develop new skills while utilizing my already strong customer service and administrative abilities within a new and exciting environment. I have strong communications skills both verbal and written. I work well independently as well as a member of a team. I would love to relocate and begin a new adventure.



Accounts Receivable Coordinator, Jan 2019 - Current

•Post all service invoices for both centers with meticulous detail

•Post all payments for both centers with meticulous detail

•Allocate all payments to invoice

•Follow up on outstanding Accounts Receivable

•Prepare weekly bank deposit, and approve all changes

•Run daily DMR reports for management with meticulous detail

•Confirm and note all quotes

•Communicate internally for all upcoming work

•Reschedule floating calls, and follow up on leads

•Answer phones / book calls with meticulous detail

•Educate customers on product offerings and differences


Customer Service Representative, May 2017- October 2018

•Review and update task list

•Check site and personal Email through out the day

•Update site Binder daily

•Answer phones and in-person inquires, tend to customers needs

•Schedule showings through the day, show suites

•Enter, edit and complete CFRMs

•Deliver notices in a timely manner

•Ensure Guest are contacted and followed up

•Ensure Rental Enquires are entered

•Inspect empty suites

•Site walk: Ensure lobbies and entrances are appealing

•Communicate with Site team to solve problems

•Prepare and take deposits to the bank

•Prepare packages for upcoming move-in and move-outs

•Inventory control (receive/transfer/allocate stock)

•Enter Associates hours

•Contractors-follow up to ensure that contractors arrive daily as scheduled

•Ensure Daily communication with site Associates

•Deal with customer complaints appropriately


Administrative Assistant, January 2016 - September 2016

•Assisting sale person daily


•Organization of desk, files, quotations etc.

•Send/receive quotations

•Read specs/blue prints/division 9 documents

•Request pricing from reps

•Order material for jobs

•Schedule jobs with dispatch and warehouse staff

•Work with installers and order materials

•Coordinate work with clients

•Provide ETA’s for materials

•LEED Information/ documentation

•Gathering Maintenance and Warranty documents

•Courier samples, documents etc. to clients as per request

•Returning emails and calls in an orderly manor

•Day-to-day tasks

•Sage/Accpac/Service Manager training

•Assisting accounting, warehouse and sales as requested

•Coverage of reception, breaks and absences as required

•Coverage for assigned Administrative assistant and sales


Office Administrator, July 2015 - October 2015 (temporary)

•Assist all staff with operations of the office – assistant to all Canadian and US employees

•Assist office staff in maintaining files

•Answer phones and redirect calls with professional courtesy

•Expense reports – collection of receipts verify against Visa statement

•Creating PO’s in Simply and gathering supportive documents

•Entering invoices into Simply

•Book travel and hotels for staff

•Track and reorder office supplies as needed

•Assist the accounting department with filing and other ad hoc duties

•Compile all AR invoices and send out to clients and create PDF uploading to accounting department

•Proficient use of all business machines, faxes, copiers phone systems etc.

•Contact point with IT provider to ensure all staff systems working correctly, contact person for all troubleshooting


Contract Administrator October 2014 - March 2015

•Contract Administrator- Proof read edit and complete requested documents, change spec sheets, converted documents into required format, assisted in preparation of quotes

•Update SharePoint – Tracked and maintained tickets, updated fleet, updated office forms

•Update phone List

•Run WebEx Meetings for Production Testing and Directional Drilling Divisions

•Updated the Rig Activity Reports, Well Counts and Rig Data Reports weekly

•Looked after all website Maintenance

•Answered phones, and redirected calls to staff extensions or mobiles

•Assisted in AR and AP filing

•Created PO’s

•Picked up and distributed Mail/ Organized courier pickup and processed outgoing mail

•Organized Special Events – Christmas party and meetings O

•Operated PolyCam System for conference calls

•Maintained work flow charts - Added new people and deleted people as they came into the company or left the company

•Ran mail through postage machine


Office Manager - September 2012 to 2014

•Prioritized and delegated tasks and provided motivation and direction to create a positive work environment and ensured accurate on-time completion

•Coordinated work flow and supervised additional support staff

•Created monthly reports for senior executives

•Prepared invoices for accounting staff, coded, scanned to Paper save and forwarded to Calgary

•Mediated conflicts among employees and between staff and management, utilizing diplomacy and humour to resolve issues

•Responded to client needs and provided additional support where necessary

•Helped with Fleet Management

•Looked after keys for Fleet of 25 trucks

•Organized Special Events

•Proof read reports and outgoing documents


Receptionist - September 2010 to September 2012

•Provided administrative support to all staff

•Ordered office supplies and managed office equipment

•Created POs for employees

•Answered and redirected calls (100+ per day) extensions/mobiles

•Processed expense reports for Managers and Field staff

•Scheduled new hires and conducted orientations

•Scheduled Drug and Fit tests for New Hires

References Available Upon Request

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