Johanna B. Martinez

*** ***** *** ****** #**• Brooklyn NY 11211• 929-***-****• ada62f@r.postjobfree.com

HIGHLIGHT OF SKILL(S)

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• Over 10 years’ experience in Business and Health related Administrative Support

• Computer Skills: Applications: MS Office (MS Word, Excel, Access and PowerPoint)

• Knowledge of Medical Manager Software Medi-Soft, Eagle System and Dictaphone

• CUNY UAPC Software, Hobson, CUNY First, ADC and AS400 System

• NYS Driver’s License Class “D”- Clean Abstract

• Bilingual (English/Spanish)

EDUCATION/TRAINING/CERTIFICATION(S)

LaGuardia Community College, Long Island City NY; 66 earned in Business Administration

St. Nicks Alliance, Brooklyn NY; Job Readiness Certification of Training

Certificate of Completion in Microsoft Word

PROFESSIONAL EXPERIENCE

Caring Professionals Agency, Bronx NY June 2018-July 2019

All Home Care Agency Inc., New York NY 2018

Home Health Aide Professional

• Monitored patient condition by observing physical and mental condition, intake and output, and exercise.

• Supported patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.

• Assisted patients by providing personal services, such as, bathing, dressing, and grooming.

• Helped patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.

• Recorded patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.

Universal Survey, Long Island NY February 2014-July 2015

Telemarketer

• Conducted surveys and collected data, using methods such as questionnaires, literature reviews and filed reviews.

• Contracted private individuals by telephone to solicit sales for goods and services, to quest donations for charitable causes.

• Entered customer data into computerized system (database).

LaGuardia Community College, Long Island City NY December 2012-September 2014

Admissions Counselor/Admissions Department

• Answered general admissions questions in English and Spanish via telephone as well as in person.

• Verified student application and testing status via UAPC system.

• Assisted students in completing the CUNY admissions application.

• Collected outstanding documentations from admitted students.

Clerical Assistant March 2008-November 2012

• Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

• Answered telephones, direct calls, and take messages.

• Maintained and updated filing, inventory, mailing, and database systems, manually or using a computer.

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