Michelle E. Williams
** ***** ** *****-***** Administrative experience
Multiple phone line
Reliability and discretion
Human Resource Assistance
Indoor Billboard – Puyallup, WA 2015-2019
Promoted to Office Manager after working as office assistant for 2 yrs
Handled previous days invoicing by recollecting, crediting, and rescheduling invoices on need to be basis. Making sure that daily revenue matched revenue in system.
Ran customers credit cards on a daily through PayTrace system
Supported company operations by maintaining office systems and supervising staff.
Completed operational requirements by scheduling and assigning employees; following up on work results.
Responsible for preparing all invoicing for next day deliveries
Solely responsible for creating all new customer accounts in system once contracts were finished and handed off by sales staff
Ordered office supplies, maintaining office equipment, mail sort and distribution.
First point of contact for most correspondence, complaints and queries
A/R duties- Created end of month invoices for charge accounts. Assisted owner with collections.
Presented well – researched and professionally written correspondence and inter-office memos.
Hired and trained administrative positions
Executive Assistant to the Executive VP
Technicolor- Hollywood, CA- 2008-2014
Managed intricate scheduling and details for executives, clients, and employees.
Arranged domestic and international travel including flights, hotel and transportation.
Secured international work and travel visas for departmental employees, worldwide clientele and visitors.
Researched established and maintained contractual legal files and various company policies.
Handled international and domestic shipping- familiar with customs laws and regulations
Generated on-going reports to upper management documenting data according to criteria commissioned by the VP and other top-level executives.
Responsible for expense reports for upper management
Coordinated events for department for holidays, birthdays and moral gatherings.
Executive Assistance to the COO
Table Bay Financial- Woodland Hills, CA 2007-2008
Prepared travel logistics, marketing material and more for trade shows.
Coordinated departmental activities and events for 70+ attendees including award ceremonies, client dinners, sponsored events and annual celebrations.
Accompanied COO on domestic and international business trips to handle travel logistics, guest speakers and preferred clientele
Liaised with hotel and resort management to secure guest rooms, meeting rooms and auditoriums for conferences.
Researched and wrote correspondence and administrative policy.
Made recommendations for strategic maneuvers for improving efficiency within the administrative department.
Effectively worked independent of supervision and as a team player to coordinate and accomplish tasks.
Executive Assistant to the CEO/President & Founder
Panoram Technologies- Sunland, CA 1998-2007
Promoted from Receptionist to Executive Assistant after 1 yr.
Worked front desk and was first contact for all clients and guests.
Solely responsible for all incoming phone calls working a seven line phone system
Liaised with international and domestic clientele including US Government and top-level management to organize, handle logistics and schedule meetings
Provided additional support to sales management and Human Resource team