SATISH CHANDRAN
MOB NO: 990*******
EMAIL I.D: ada5wt@r.postjobfree.com
#* ******** ***** ****, ***** Banasawadi Bangalore-560043. IND Area Operations Manager – OPERATIONS I SALES I MARKETING Bachelors of business management with 9 years of experience in top skin clinic, premium salon and spa. Successful in both startup and turnaround management roles. SUMMARY OF EXPERIENCE
1. Foik India Pvt Ltd
Operation Manager (Contract Basis) – Oct 2019 till present
- Setting up new outlet as per desired location
- Recruiting and training new team member
- Coordinating and maintaining all vendors
- Complete project as per dead line
- Launch promotion and marketing activities
- Setting up targets and sop
- Front desk and client management
2. Bounce Salon and Spa
Area Operation Manager – March 2015 to June 2019
- New store opening as per the desired location
- Maximizing sales and profitability
- Providing team with a stimulating and supportive environment
- Maintaining and increasing standards of customer service
- Marketing and advertising
- Salon and Asset Maintenance
- Salon visit to check the standard SOP
- Managing HNI and Irate client
- Staff management and training
- Licensing and legal
3. Play Premium Salon and Spa
Salon and Spa Manager - Nov 2011 to Feb 2015
- Managing day to day activities of salon and spa
- Managing the salon staffs
- Stock, Profit and loss management
- Customer service and grievances
- Staff training Salary and attendance management
Awards
Store Manager
of the month -
KAYA SKIN
CLINIC
Three times
awarded as
best service
quality, Kaya
skin clinic pan
India
Super achiever
award for
highest sales,
Kaya skin clinic
Service
Excellence
Award (#1
customer
satisfaction in
district) - Play
Salon
4. Kaya Skin Clinic
Asst Clinic Manager - Dec 2009 to Nov 2011
- Store Operations Management
- Inventory & Loss Control
- HNI and irate client management
- Customer Service
- Leadership and Supervision
- Team management (including doctors)
- Service quality and feedback
- Scheduling & Payroll Management
EDUCATION
GRADUATION - Bachelors of Business Management
Krishtu Jayanthi College A+ UNIVERSITY
2006 to 2009
HIGHER SECONDERY – Stracey Memorial Composite PU College – 2004 to 2006
SSLC - MMES Bangalore
2004 passed out
TECHNOLOGY AND LANGUAGE PROFICIENCIES
Computers: MS Office (Word, Excel, PowerPoint); K POS, SUPER SALON, MMS zenoti system
& Inventory Systems
Languages: English, Hindi, Malayalam, Tamil, Kannada Hobbies - Cooking, Music, Car Racing, Travelling and Fitness Curriculum
Achievements
1st
Rank in
College Academic
Year 2005
Distinction in
Business Studies
and Hindi –
Academic year
2006