Akintola Adepeju Wuraola
Mangoro Bus Stop New Road, off
Abeokuta Express Way, Ikeja
Mobile Number: 234**********
Date of Birth: 6th December,1981
State of Origin: Osun State
A graduate of History & International Relations from the faculty of Arts, Abia State University, Uturu, Abia State, I have worked at PARUTH Communications Ltd (VMobile Dealer Office) as a Customer Care Service Personnel and was awarded several incentives in favor of my company as a result of my deliverable and have worked with LoveWorld Incorporated as an Admin Manager/Executive Assistant. I have also garnered additional experience in 6 years out of my 12 years working in LoveWorld as an Executive Assistant and working with Teams and groups nationally and internationally. I am proactive, initiative and innovate in my work pattern and able to multitask when required.
LoveWorld Music & Arts Ministry Department.
February 2007 till Date
Position held: Administrative Manager
1.Central administration of all Departmental sub – departments and units.
2.Disseminate and maintain all the policies of the organization in the Department.
3.Ensure Departmental compliance with organizational polices.
4.Central administration of the Department at the National and International Regions, Zones and Groups.
5.Design and establishment of structures and systems for the smooth operation of the Department.
6.Acting as a liaising person between the executives and internal and external colleagues.
7.Handle publication content for the Department for production.
8.Facilitate training programs and conferences for Departmental music and arts units nationally and internationally.
9.Coordination of all intra and inter Departmental correspondence.
10.Developed policies on project management and Departmental and client interface
11.Facilitate Departmental meetings.
12.Continually come up with and effect approved proposals for further establishment of the Department in general and the Departmental Central Admin unit in particular.
13.Production of monthly, quarterly and annual reports for the Department.
PROTOCOL AND WELFARE:
1.Alignment of Welfare and Protocol Operations with approved Ministry or Organizational Standard.
2.Coordinate all Welfare and Protocol details of Departmental Staff and Crew for ministry programs nationally and internationally.
3.Liaise with all established ministry offices and officers set up to handle Welfare and Protocol related details.
4.Coordination of all Departmental staff and crew for ministry programs both nationally and internationally
5.Promptly facilitate the processing of all Departmental Staff and crew travel documents required for scheduled trips such as visas, ID Cards etc.
6.Making travel arrangements and detailed travel itineraries.
7.Ensure the Departmental Welfare and Protocol Operations are aligned with ministry Welfare standards.
8.Ensure the Departmental Welfare and Protocol operations align with ministry standards.
9.Attend to all Welfare and Protocol challenges of the Staff and Crew as they arise
1.Align Departmental Financial Structures and Operations with established ministry Financial Standards
2.Work with the Director and Departmental Units to produce budgets for Ministry Program and Departmental Programs and Projects.
3.Keep Financial Records of and for the Department
4.Production of monthly, quarterly and annual Financial Reports for the Department.
I am responsible for drafting all Departmental Mails from the Director across Departments and Administrative Offices nationally and internationally.
I attend to and respond on behalf of the Director to all mails across board. I am also responsible for correspondences on the Zonal, Regional and International Level as regards Scheduling Departmental Hosting at International Programs.
PARUTH Communications Ltd. (V Mobile Dealer)
May 2005 to 2006
Position held: Customer Care Personnel
Maintaining a positive and empathetic and professional attitude toward customers at all times
Responding promptly to Customer enquiries
Acknowledging and resolving Customer complaints as regards faulty sim cards; sim swaps, stolen sims, blocked lines e.t.c
Processing orders, applications and requests on the then VMobile Products
Keeping records of Customer Complaints and Comments
Providing feedback on the efficiency of the Customer Service Process
Ensure Customer satisfaction and provide professional Customer Support
Ave Maria Montessori Children’s School Opebi,Lagos.
Qualification Obtained: First School Leaving Cerificate (1992)
Victory Grammar School, Bank Anthony Way Ikeja,Lagos.
Qualification Obtained: O levels (1998)
Abia State University Uturu Abia State.
Qualification Obtained: B.A History & International Relations, Second Class Lower (2002)
COMPUTER SKILLS: Microsoft Proficient, Internet Savvy.
Administrative Staff of the Year – 2017
Nominations in 2018: Staff of the Year – Mid Level
Recognition Award: Contribution Towards Special Projects & Partnership
Winner: Manager of the Year ( Mid Level) - 2018
Outstanding Performance in JSCE: 9 distinctions and 4 credits.
PERSONAL SKILLS AND COMPETENCIES
I have a keen sense of responsibility, I take ownership of delegated tasks
I have superb communication skills, both verbal and written
I am able to work with little or no supervision.
I have well developed organizational skills
I have great ability to multitask and prioritize tasks
I work best in goal oriented and target driven environments
I am able to work effectively and efficiently with a team, when this is required.
I have excellent people management skills.
Am able to learn new skills quickly.
Listening to Music, Singing and Composing music
Available on Request.