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Administrative Assistant Customer Service

Location:
New Delhi, Delhi, India
Posted:
December 28, 2019

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Resume:

NEELAM VERMA

Greater Noida

Ph. +91-995*******

Email. ada5q4@r.postjobfree.com

SUMMARY

Dedicated and experienced “Administrative Assistant” with more than ten years experience in a variety of office settings and providing valuable support to office staff. Used to adaptability of commonly used office software equipments and skilled at managing multiple projects at once. Used to handle the high volumes of incoming calls while also tending to in-person inquiries. Bringing forth excellent grammatical and writing skills and strong communication skills. Proficient in MS computer Word, Excel, PowerPoint, and Outlook, among other vital programs.

EDUCATION

Uttarakhand Technical University, Dehradun, India

Master in Laws (L.L.M.) 2017

Dr. Bhim Rao Ambedkar University, Agra, India

Bachelor of Law (L.L.B.) 2015

Dr. Bhim Rao Ambedkar University, Agra, India

Bachelor of Arts (B.A.) 2012

Govt girls HSSV Nagar, Agra, India

Senior secondary high school (SSC) 2005

EXPERIENCE

Harvey & Harvey LLP, Administrative Assistant

July 2015 - Current

Provide ongoing administrative support to senior executives, driving organizational success through the management of daily operations and special projects.

Manage executive calendars, strategically coordinating meetings, appointments, events, and travel arrangements.

Compose and proofread memos, letters, reports, and presentations, providing accurate, concise, and error-free communication.

Plan, coordinate, and finalize details for travel arrangements and business development events.

Spearhead training and development program for new employees.

Serve as primary point of contact for an average of 30 incoming phone calls per day, addressing inquiries and resolving concerns.

Harvey Furnishers, Administrative Assistant

January 2006 – May 2015

Greeted and proactively assisted visitors in a timely manner.

Guaranteed prompt delivery of incoming mail to appropriate recipients.

Streamlined processes to effectively track, order, and maintain inventory.

Developed positive relations with external vendors and clients.

Executed processing of vendor contracts and implemented a standardized process, reducing contract discrepancies.

Instituted revised filing system, expediting the coordination of service calls and site management.

SKILLS

Typing 50+ WPM.

Proficient in computer Microsoft Word, Excel, Outlook, and PowerPoint.

Bilingual in English, Hindi, Gujarati, Marathi and Sanskrit.

Planning and Scheduling.

Written Communication.

Customer Service.

Interdepartmental Coordination.

Internet Research.

Telephone Reception.

Purchasing.

MEMBERSHIPS

International council of jurists, London (United kingdom).

Supreme Court Bar Association (India).

Delhi High Court Bar Association (India).

Bar counsel of India (India).

Bar Counsel of Delhi (India).



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