SUSAN O’NEAL

**** ****** **** *****

Charleston, WV 25306

Cell: 304-***-**** Home 304-***-****

Email · ada5me@r.postjobfree.com – ada5me@r.postjobfree.com

Objective: to find a position as Receptionist/Office Assistant using my strong people skills. I worked for two years in the high school office as an assistant answering multiple phone lines, filing and using the copier. I also volunteered at CAMC as a candy striper during high school and in the admitting office.

EXPERIENCE

OCTOBER 16, 2017 – SEPTEMBER 3, 2019

SECRETARY, KANAWHA HOME HEALTH

Duties include:

IPCED: Assign training, accurately track and print out employee certificates to update their files.

KEPRO: Check system for new referrals, level changes and print new PAS’s.

MOLINA: Check Medicaid Eligibility and bill insurance.

WV CARES: Schedule current and new back ground checks.

IMS SYSTEM: Put in incident reports and follow up on the clients/employees.

MAINTAIN ACCURACY IN BILLING: making sure the billing is accurate, checking to make sure nothing was denied and trouble shooting.

DAILY CLERICAL DUTIES: Review timesheets, answer phone, track and prepare office supplies request. Keep phone numbers and addresses up to date for clients and employees, filing, copying and all other duties as assigned.

JANUARY 2017 – OCTOBER 2017

LEAD KEY HOLDER, dollar general

When manager was not present, I was the assistant in charge of the store. Duties include: Stocking shelves, counting money, responsible for closing at end of day. In charge of employees while acting as assistant.

NOVEMBER 2015 – DECEMBER 2016

SERVER/HOSTESS, CRACKER BARREL

SEPTEMBER 2010 – OCTOBER 2015

OWNER/OPERATOR, sUSIE’S DAYCARE

JULY 2006 – SEPTEMBER 2010

TEACHER/WORKER, aunt sally’s daycare

JULY 2002 – SEPTEMBER 2006

STAY AT HOME MOM

JANUARY 2002 – MARCH 2002

RECEPTIONIST/OFFICE ASSISTANT, h & R Block – belle, wv

Duties included answering phone, filing tax return folders, making up new folders for clients and other duties as assigned.

EDUCATION

MAY 1996

HIGH SCHOOL GRADUATE, dupont high school

SKILLS

Excellent people skills

Reliable

Data entry

Time management

Organization

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