SUSAN O’NEAL
Charleston, WV 25306
Cell: 304-***-**** Home 304-***-****
Email · ************@*****.*** – *************@*****.***
Objective: to find a position as Receptionist/Office Assistant using my strong people skills. I worked for two years in the high school office as an assistant answering multiple phone lines, filing and using the copier. I also volunteered at CAMC as a candy striper during high school and in the admitting office.
EXPERIENCE
OCTOBER 16, 2017 – SEPTEMBER 3, 2019
SECRETARY, KANAWHA HOME HEALTH
Duties include:
IPCED: Assign training, accurately track and print out employee certificates to update their files.
KEPRO: Check system for new referrals, level changes and print new PAS’s.
MOLINA: Check Medicaid Eligibility and bill insurance.
WV CARES: Schedule current and new back ground checks.
IMS SYSTEM: Put in incident reports and follow up on the clients/employees.
MAINTAIN ACCURACY IN BILLING: making sure the billing is accurate, checking to make sure nothing was denied and trouble shooting.
DAILY CLERICAL DUTIES: Review timesheets, answer phone, track and prepare office supplies request. Keep phone numbers and addresses up to date for clients and employees, filing, copying and all other duties as assigned.
JANUARY 2017 – OCTOBER 2017
LEAD KEY HOLDER, dollar general
When manager was not present, I was the assistant in charge of the store. Duties include: Stocking shelves, counting money, responsible for closing at end of day. In charge of employees while acting as assistant.
NOVEMBER 2015 – DECEMBER 2016
SERVER/HOSTESS, CRACKER BARREL
SEPTEMBER 2010 – OCTOBER 2015
OWNER/OPERATOR, sUSIE’S DAYCARE
JULY 2006 – SEPTEMBER 2010
TEACHER/WORKER, aunt sally’s daycare
JULY 2002 – SEPTEMBER 2006
STAY AT HOME MOM
JANUARY 2002 – MARCH 2002
RECEPTIONIST/OFFICE ASSISTANT, h & R Block – belle, wv
Duties included answering phone, filing tax return folders, making up new folders for clients and other duties as assigned.
EDUCATION
MAY 1996
HIGH SCHOOL GRADUATE, dupont high school
SKILLS
Excellent people skills
Reliable
Data entry
Time management
Organization