**** - *******

MASHOODALI

BUSSINESS ANALYST

OBJECTIVES

Highly seasoned and reliable Business Analyst with 3+ years’ Experience and superb customer satisfaction record. Supporting business solution software (Vtiger CRM, Mobile and web applications) and analysing business operations. Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company. Experienced in handling multiple projects as a project manager using Agile Methodology is an added advantage in my career.

Pre-Sales Activities: Understanding the requirement and creating Proposals for Both the web and Mobile Applications Project.

Requirements Elicitation: Analyse the client’s business requirements and processes through document

analysis, interviews, workshops, and a workflow

analysis.

Communicate with clients and inform the organization about customer business needs.

Creating Wireframes and Mock-ups for both Mobile and Web Application for the screens by understanding the customer requirements

The projects were used to develop in Agile project management methodology.

Participated in sprint planning, daily scrums, testing, retrospectives, and sprint reviews

Drawing various diagrams to further clarify such as Context Diagram, sequence diagram, data flow diagram

(DFD), activity diagram, etc.

Conducted UAT with cross-functional business teams to ensure the system was aligned with the vision of the business teams.

CONTACT

SKILLS

SOFTWARES

ada5i5@r.postjobfree.com

m

+91-980*******

Malappuram District,

Kerala, India - 679322

https://www.linkedin.com/in

/mashoodali-c-508b2588/

Project

Management

Agile

Scrum

Wireframe

Jira

Gliffy Diagrams

Lucid Chart

Balsamiq Cloud

Emvigo Technologies, Kochi-Kerala

2016 - 2018 Business Analyst

BizTechnosys InfoTech Pvt Ltd, Bangalore-Karnataka

Requirements Elicitation: Analyse the client’s business requirements and processes for CRM web Application and ERP web applications through document analysis, interviews, workshops, and a workflow analysis.

Trello

InvisionApp

Business Analyst

Aug - Dec

March

EXPERIENCE

2019 - Present

2016-2018 Master of Business Administration in Information System Management (Distance Education)

2012-2016 Bachelor of Technology in Computer Science Engineering

Bharathiar University, Tamilnadu, India

Visvesvaraya Technological University VTU),

Karnataka, India

Understand the different business processes and map them to Vtiger CRM features.

Created Wireframes for the CRM Web Application for the screens to be done by understanding the customer requirements and Vtiger CRM (Open source) feature, because should be able to map the requirement with Vtiger.

Wrote training documentation (User Manual) and

conducted training sessions for users on the Developed CRM software.

Facilitated face to face and classroom training sessions for CRM users of all levels and positions

Conducted UAT with a cross-functional business teams to ensure the system was aligned with the vision of the business teams.

AREA OF EXPERTISE

Project Management.

Kanban based project Management, Defect handling

Excellent knowledge of business process automation and workflow concepts and instruments

Strong problem-solving and analytical abilities

Exceptional evaluation and judgment skills

Team leadership

High oral and written communication skills

Prioritization Skill

Project Documentation

SAP/SAS Solution

EDUCATION

Microsoft Office

Suite

Photoshop

LANGUAGES

English

Malayalam

Tamil

Hindi

Contact this candidate