Alusine Kamara
Contact: 587-***-****, ada5hv@r.postjobfree.com
SAP MM DOMAIN-CENTERED BUSINESS ANALYST
I am a certified, passionate & resourceful SAP MM professional with excellent analytical skills, cultivated through problem and solution domains modeling and analysis. I have years of experience soliciting, documenting and implementing detail business and system requirements, with an awareness for solution scalability and domain best practice. My colleagues would say that I have an eye for business process optimization opportunities. I perceive challenges as learning opportunities for on-going professional development and readiness for increased responsibilities. I possess excellent communication abilities, and a genuine enthusiasm to listen to and collaborate with others (bilingual – English & French), I have had considerable impact in new projects shortly after joining the team. I am currently looking for opportunities to join an SAP implementation project or supporting live operations.
HIGHLIGHTS OF QUALIFICATIONS
Over 10 years in IT, having worked as a Business/ System Analyst
Has dedicated over 7 years to SAP project work and SAP knowledge acquisition
Experienced in SAP MM, SD, Retail, CRM & SuccessFactors process analysis, blueprint, configuration and user/ hypercare support – SAP ECC 6.0 & S/4HANA
Worked on a Greenfield Implementation - SAP IS Retail
SAP Certified – Procurement (Materials Management) Associate – ECC 6.0
SAP Certified – Business Process Integration (TERP10) Associate – ECC 6.0
Knowledge of Accelerated SAP (ASAP) Project Implementation methodology
Over 9 years working as a Business Analyst performing end-to-end functions
Experience creating functional specifications for RICEFW requirements
Solid experience translating business needs into system requirements while achieving process optimization goals
Proficient in the use of requirements modeling tools like UML, MS Visio
Experienced in Data Migration processes (including LSMW)
Experienced UAT planner and manager (Test plans, Test Scripts & Requirements matrix)
Experienced in the creation and delivery of training materials to end-users
Very proficient in authoring Implementation and Test strategy documents
Proven relationship building skills across all organizational levels. Able to demystify technical information for the non-technical stakeholders, and experience working with developers
Got personal commendation from the Minister of Alberta Enterprise & Advance Education for a job well-done on the Alberta Innovates Transition Project
WORK EXPERIENCE
SAP Consultant Business Analyst – Aldo International Group – Montreal QC 02/19 – 6/19
Hypercare Support – SAP S/4HANA FMS – Wave 3 Merchandise Distribution (Purchase Order Management, Sales Order Management & ARUN)
Managed UAT testing and provided support for ARUN functionality
Tested distribution channels’ (supply chain) operational functionality
Created test scripts for ARUN UAT testing
Routinely created data for test scenarios for varying contracts, Sales Order (SO), Purchase Orders (PO), STOs, article categories and customer types
Tested ARUN release strategies and facilitated required updates to meet new requirements
Routinely troubleshot ARUN issues and either resolved or escalated them
Troubleshoot SO and PO issues, and coordinated bug fixes and/ or required master data changes
Clarified business process knowledge gaps in the implemented applications within the Merchandise Distribution business group
Where applicable, coordinated the collaboration of other departments to facilitate the execution of more complex supply chain testing
Coordinated with project manager on enhancing application testing and support strategy
Coordinated the transition of application functionality from development to steady state
Social Entrepreneur – Sub-Saharan Africa – Ottawa ON 10/17 – 1/19
Startup activities
Conducted market research to validate the economic viability of the business initiative
Researched and developed a framework for improving the sub-Saharan public service workforce
Regularly evaluating information technology offerings that may optimize the business initiative outcomes for the stakeholders
Conducted stakeholder analysis to develop a collaboration strategy
Held meetings with key central government officers to solicit my business initiative buy-in
Conducted interviews with high ranking public servants to identify opportunities for improving the public service engagement outcomes
Conducted interviews with potential users of the proposed service to identify possible challenges for adoption of the proposed service
Conducted a survey to identify the availability of organizational artifacts necessary for benchmarking current state and monitoring future improvements
Developed pilot project plans and go-live strategy and activities
Managing stakeholder relationships
Tracking project budget and activities
Actively networking with business and user communities
Developed and executed branding strategy for the business initiative
Developed a business case and fundraising strategy
SAP Business System Analyst: Bank of Canada – Ottawa ON 06/16 – 09/17
Project 1 –SAP SuccessFactors Implementation Wave 1 – Performance Management (PMGM), Employee Central (EC/ HR Core) and Learning Management System (LMS)
Participated in the requirements gathering workshops for PMGM and EC
Functioned as the in-house PMGM Subject Matter Expert (SME)
Participated in system configuration demo and validation workshops for PMGM and EC
Created Job Aids for CSRs depicting the new process procedures in SuccessFactors
Performed data load for test data on the PMGM test server
Monitored and fix and/ or reported configuration issues on the PMGM test environment
Participated in System Reporting workshop
Participated in System and UAT testing for the PMGM module
Participated in UAT testing for EC and LMS modules
Perform LSMW data loads in preparation for SuccessFactors go-live
System User Support (SAP S/4HANA) – HCM, SuccessFactors, Case Management Tool, etc.
Provided system user support for HCM On-Premise and SuccessFactors
Provided support for post go-live SuccessFactors PMGM, including management of quarterly release updates
Coordinated with PMGM SMEs to discuss quarterly updates impacts on system functionality
Managed(SME) user requirements and configuration for Case Management Tool
Monitored and managed system integration interfaces for operational data
Performance system data monitoring and investigation to ensure operational integrity
Coordinated with third party remote support group to fix known system issues, and test solutions
Followed up with vendor (SAP SuccessFactors) for outstanding system tickets
Created new and updated existing Business Process Procedure documents, a tool for the CSRs
Performed data cleansing and data loads using LSMW
Participated in system and UAT testing for Fiori
Represented the HR Department in Business Focus discussions within the Bank
Perform system communication templates updates as requested by CSRs
SAP Business Analyst: Liquor Stores North America (LSNA) - Edmonton AB 06/15 – 2/16
Project 1 - SAP IS Retail – Wave 1 (Purchase Order Management, Inventory Management, Physical Inventory, Merchandise Distribution, Pricing & Promotion, Sales Order Management, & Master Data Management)
Held consultations with Merchandising and Operations managers to document end-to-end current-state business processes, pain-points and process improvement opportunities
Documented regulation related areas of the Organization’s procurement and sales processes
Modelled and documented a comprehensive current-state document for LSNA end-to-end Retail business processes as a prep for the blueprinting phase later to be led by our Integration Partner
As the in-house Business Analyst, collaborated in Integration Partner led blueprint workshops for the Merchandising & Operations business areas
Often LSNA’s rep in validating Integration Partner proposed solutions for business relevance and SAP best practice
Routinely captured, communicated and monitored project related action items, issues & risks, gaps and decisions on outstanding business questions
Worked with consulting functional analysts to develop functional and technical specification for all project gaps approved for implementation
Where applicable, coordinated the clarification and completion of open action items
Gathered Master Data and Organization objects related data from the legacy system, and coordinated the cleansing & enrichment activities prior to their eventual migration into the IS Retail system – Winshuttle identified as the migration tool
Collaborated with consulting MDM analyst to develop and finalize the data migration templates for Vendor, Customers, Articles, Merchandise Categories, Merchandise Hierarchy, Assortment Modules, Pricing lists, Sites and a few others
Tasked with guiding the functional area SMEs in the data templates completion activities
Coordinated blueprint documentation sign-off of for related business domains
Project 2 - SAP SuccessFactors – Wave 1 (Employee Central, Onboarding & Recruitment)
Held pre-project implementation consultations with the Human Resources (HR) department Senior VP to discuss and document the Organization vision for the Project
Organized workshops to capture current-state practices by managers who regularly perform HR functions as part of their duties
Documented pain-points in the hiring and management of employee productivity at LSNA
Gathered current-state requirements for the payroll and employee benefit business area
Modelled and analyzed wave 1 current-state HR business processes in order to facilitate an appreciation of LSNA HR operations for our Integration Partners (consultants)
Gathered employee and organization data required for the SuccessFactors implementation, and worked with key users to cleanse and enhance the data for migration to SAP SuccessFactors
Coordinated with functional consultants to articulate the future state of the HR Department
Assisted the business in the completion of the implementation Workbooks (EC, Onboarding & Recruitment)
SAP Business Analyst Consultant – City of Edmonton - Edmonton AB 12/13 – 06/15
Project 1 - SAP MM/PM Enhancement (ECC 6.0)
Held consultations with Material Management Branch (MMB) end-users to identify pain-points that thwarted the envisioned SAP system usage
Created a document detailing the causes and effect of low SAP MM system usage within the Branch, and the opportunities to reverse the undesired trend
Developed the identified opportunities into a body of recommendations that formed the bases for 3 project initiatives – Purchasing Optimization, Data Integrity & MRP
Collaborated with PM to author an approved business case (a kind of Roadmap to achieve a fully matured MM environment) for 3 business initiatives to improve the MMB end-user experience
Drafted the Data Cleansing strategy and the follow-up mass data-load strategy as an artifact of the developed Roadmap
Researched and recommended Winshuttle Transaction as an appropriate tool for mass data-load for transactional data
Authored a strategy for Material Master clean-up in Purchasing
Followed up with functional SMEs for on-going document validation and/or clarification
Created Business Process Definition (BPD) documents to articulate the envisioned process changes
Identified solution requirements gaps for RICEFW evaluation and coordinated with development team to plan customized solutions delivery
Project 2 - SAP SD Enhancement (ECC 6.0)
Facilitated workshops involving process owners and their customers for comprehensive problem definition and analysis
Authored solutions recommendations preceded by proof of concept
Authored the Business Requirement Document (BRD/Blueprint) for the project
Created Business Process Definition (BPD) documents for the enhanced Sales Order and Billing processes
Prototyped the future-state billing document and collaborated with the FI Functional Analyst, SME and ABAP developer to develop, test and implement the solution
Created a detail functional spec for the enhanced Interface between SAP SD and Beanstream, the Third-Party online Sales Order solution, in order to meet a compliance requirement on the BRD
Created the functional spec for the new Order Confirmation (Pick/Pack slip) that complemented the enhanced billing/statement solution
Created detailed functional specification from the business requirements document
Coordinated with development team (ABAP) in the development of other related customized solutions resulting from RICEFW (including translating business requirements for developers)
Facilitated requirements review sessions to ensure completeness and traceability
Coordinated and managed UAT (User Acceptance Testing) activities with the Business Areas
As custodian of the Action Items list and later the Problem log, I coordinated and influenced the completion of project tasks and the resolution of outstanding UAT issues
Drafted the Implementation & Test strategies and plans documents
Collaborated with the end-users to create UAT scenarios and Test Scripts
Coordinated with external vendors in the testing and deployment of interface solutions in the overall solution
Created Procedures & Process artifacts including end-users training manuals using uPerform
Facilitated Lessons Learned sessions and authored the Lessons Learned document
Project 3 - SAP CRM Enhancement (7.0)
Facilitated blueprinting workshops and followed up with key business process owners for further clarification
Modeled re-engineered business processes for 17 Grants Management programs within the Community Investment department
Worked with business areas to design Interactive Adobe forms for online application processing
Developed Business Process Definition (BPD) documents and process flow diagrams using Visio, in order to cultivate business process standardization
Coordinated with development team in the development of customized solutions resulting from RICEFW
Wrote a position paper recommending a change of Methodology for the CRM Enhancement Project
Wrote a position paper recommending an ERP SAP solution over alternate solutions for the remaining sprints of the project
Created Functional Specifications for the required data enhancements and Reports
Facilitated requirements review sessions to ensure completeness and traceability
Drafted Test & Implementation Strategies and Plans
Collaborated with business to developed Roles based scenarios and Test Scripts for UAT
Engaged in extensive Unit Testing with user roles and authorizations
Managed UAT activities and supported solution deployment activities
Liaised with lead functional analyst and BASIS team to ensure readiness of UAT environment
Created end-users training manuals using uPerform
Coordinated and delivered different end-user levels training
Provided post-Go-Live support to business users for in warranty functionality
Created the RFP to outsource phase 2 of the CRM Enhancement Project
M.Sc. Student – Brunel University – London, UK 09/12 – 09/13
Took a sabbatical to pursue graduate studies abroad, London, United Kingdom
Business Analyst - Alberta E & A Education Ministry – Edmonton, AB 05/09 – 09/12
Project 1 - CRM Implementation
Gathered, modeled and analyzed requirements for several projects – using Use-cases & UML tools
Responsible for documenting, deploying & communicating post-implementation business rules and workflows for CRM system
Championed the data cleansing and migration tasks for the CRM project
Assisted in the development and delivery of CRM users training materials and UAT test scripts
Coordinated the deployment of CRM customizations in testing and production environments
Provided post-implementation CRM system administration and user support functions
Performed impact analysis for the CRM workflows implementation (a before and after gauge)
Project 2 – Alberta Innovate Transition
Managed inquiries from external working-committee members for Alberta Innovates project
Prepared and communicated meeting minutes for 4 working-committees and a steering-committee simultaneously. Gathered application migration requirements to the new environment
Worked with the different committees to produce a framework (As-Is and a To-Be diagram) of the envisioned departments transition
Created a matrix for transitioned personnel and their associated systems resources access requirements in the new environment
Project 3 – Alberta eBrochure
Using Benchmarking techniques, designed a prototype of the eBrochure that captured the Province Branding concept.
Coordinated with external media designers to create the branding images stock and internal web designers to implement the requirements
Tested the eBrochure to validate website for ease of use and brochure usage options to cover varied demographics and technologies
Project 4 – The ATOMS Program
Performed Quality Assurance functions for enterprise applications
Provided efforts estimates for outstanding workload to facilitate project activities planning
Participated in daily scrums to report on completed tasks, planned tasks and if any opportunities and/or challenges encountered
EDUCATION AND PROFESSIONAL DEVELOPMENT
M.Sc. Information Systems (Business Systems Integration with SAP) 2013
Brunel University – London, UK
Bachelor - Applied Information Systems Technology 2009
Northern Alberta Institute of Technology (NAIT) – Edmonton, Alberta, Canada
SAP Certified Procurement (MM) Associate – ECC 6.0 2015
SAP Certified Business Process Integration (TERP10) Associate – ECC 6.0 2013
Completed a three-day SAP delivered training on PMGM 2017