MAUREEN A. KELLEY

** ********* ****, *********, ***** 04092

Telephone: 207-***-****

Email: ada5fv@r.postjobfree.com

OBJECTIVE: To obtain an administrative or legal assistant position.

Summary: 25 years’ experience as an administrative and legal assistant. Excellent organizational, written, and interpersonal skills. Experience working in fast paced environments where multi-tasking, strong attention to detail and prioritizing tasks were essential.

EXPERIENCE

November 2013 – October 2018

LEGAL ASSISTANT, MAINE WORKERS’ COMPENSATION BOARD

Maintained Administrative Law Judge’s caseload, including physical and electronic tracking of filings, pleadings and decisions

Scheduled formal hearings, conferences and settlement hearings

Database entry pertaining to the formal hearing process and outcomes of hearings and settlements

Transcribed, formatted, proofread and edited Administrative Law Judge’s decisions and orders

Accessed monthly reports of caseload to assess timeliness of case resolution

Daily interaction with parties to cases including attorneys, adjusters, and injured workers relating to case scheduling and status updates

June 2012 -November 2013

CLERICAL SUPERVISOR, MAINE DEPARTMENT OF HEALTH AND HUMAN SERVICES

Supervised a team of six office assistants in the Office of Family Independence Division

Monitored and assigned daily tasks for division’s office assistants, such as ensuring incoming MaineCare and Food Supplement applications were entered

Assigned telephone triage, mail processing, scheduled lunch/break periods.

Performed monthly quality assurance audits on MaineCare and Food Supplement cases

Handled difficult calls from clients to troubleshoot issues regarding their claims

Assisted program director with recruiting, interviewing, and training new office assistants

April 2010 – December 2011

CLAIMS PROCESSING/ADMINISTRATIVE SUPPORT, MARTIN’S POINT HEALTH CARE

Verified health information on claims for payment processing

Researched and analyzed issues on non-complex claims

Verified ICD coding information on claims

Data entry and verification of batch payments for company provider’s offices

Posted payments and reconciled daily cash logs

December 2000 – April 2010

STAY AT HOME PARENT

December 1998 – December 2000

LEGAL ASSISTANT, MAINE WORKERS’ COMPENSATION BOARD

Maintained Administrative Law Judge’s caseload, including physical and electronic tracking of filings, pleadings and decisions

Scheduled formal hearings, conferences and settlement hearings

Database entry pertaining to the formal hearing process and outcomes of hearings and settlements

Transcribed, formatted, proofread and edited Administrative Law Judge’s decisions and orders

Accessed monthly reports of caseload to assess timeliness of case resolution

Daily interaction with parties to cases including attorneys, adjusters, and injured workers relating to case scheduling and status updates

July 1991 – October 1997

ADMINISTRATIVE ASSISTANT TO CONTINUING EDUCATION DIRECTOR, MAINE BAR ASSOCIATION – AUGUSTA, MAINE

Coordinated registrations for continuing legal education seminars

Assembled program materials in preparation for seminars

Attended registration table and assisted director at seminars

Provided customer service to law firms and the general public

Assisted the Lawyer Referral and Information Service with requests for attorney referrals and program information

1990-91 AND 1997-98

UNIVERSITY OF MAINE AT AUGUSTA

Completed courses in Introductory Business, Social Services, Psychology, Human Development and College Writing

SEPTEMEBER 1989 – MAY 1990

NATIONAL ACADEMY FOR PARALEGAL STUDIES

Completed courses in Family Law, Civil Law/Legal Investigation, Corporate and Commercial Law

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