Legal administrative assistant
Resume:
MAUREEN A. KELLEY
** ********* ****, *********, ***** 04092
Telephone: 207-***-****
Email: ***********@*****.***
OBJECTIVE: To obtain an administrative or legal assistant position.
Summary: 25 years’ experience as an administrative and legal assistant. Excellent organizational, written, and interpersonal skills. Experience working in fast paced environments where multi-tasking, strong attention to detail and prioritizing tasks were essential.
EXPERIENCE
November 2013 – October 2018
LEGAL ASSISTANT, MAINE WORKERS’ COMPENSATION BOARD
Maintained Administrative Law Judge’s caseload, including physical and electronic tracking of filings, pleadings and decisions
Scheduled formal hearings, conferences and settlement hearings
Database entry pertaining to the formal hearing process and outcomes of hearings and settlements
Transcribed, formatted, proofread and edited Administrative Law Judge’s decisions and orders
Accessed monthly reports of caseload to assess timeliness of case resolution
Daily interaction with parties to cases including attorneys, adjusters, and injured workers relating to case scheduling and status updates
June 2012 -November 2013
CLERICAL SUPERVISOR, MAINE DEPARTMENT OF HEALTH AND HUMAN SERVICES
Supervised a team of six office assistants in the Office of Family Independence Division
Monitored and assigned daily tasks for division’s office assistants, such as ensuring incoming MaineCare and Food Supplement applications were entered
Assigned telephone triage, mail processing, scheduled lunch/break periods.
Performed monthly quality assurance audits on MaineCare and Food Supplement cases
Handled difficult calls from clients to troubleshoot issues regarding their claims
Assisted program director with recruiting, interviewing, and training new office assistants
April 2010 – December 2011
CLAIMS PROCESSING/ADMINISTRATIVE SUPPORT, MARTIN’S POINT HEALTH CARE
Verified health information on claims for payment processing
Researched and analyzed issues on non-complex claims
Verified ICD coding information on claims
Data entry and verification of batch payments for company provider’s offices
Posted payments and reconciled daily cash logs
December 2000 – April 2010
STAY AT HOME PARENT
December 1998 – December 2000
LEGAL ASSISTANT, MAINE WORKERS’ COMPENSATION BOARD
Maintained Administrative Law Judge’s caseload, including physical and electronic tracking of filings, pleadings and decisions
Scheduled formal hearings, conferences and settlement hearings
Database entry pertaining to the formal hearing process and outcomes of hearings and settlements
Transcribed, formatted, proofread and edited Administrative Law Judge’s decisions and orders
Accessed monthly reports of caseload to assess timeliness of case resolution
Daily interaction with parties to cases including attorneys, adjusters, and injured workers relating to case scheduling and status updates
July 1991 – October 1997
ADMINISTRATIVE ASSISTANT TO CONTINUING EDUCATION DIRECTOR, MAINE BAR ASSOCIATION – AUGUSTA, MAINE
Coordinated registrations for continuing legal education seminars
Assembled program materials in preparation for seminars
Attended registration table and assisted director at seminars
Provided customer service to law firms and the general public
Assisted the Lawyer Referral and Information Service with requests for attorney referrals and program information
1990-91 AND 1997-98
UNIVERSITY OF MAINE AT AUGUSTA
Completed courses in Introductory Business, Social Services, Psychology, Human Development and College Writing
SEPTEMEBER 1989 – MAY 1990
NATIONAL ACADEMY FOR PARALEGAL STUDIES
Completed courses in Family Law, Civil Law/Legal Investigation, Corporate and Commercial Law
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