MALEKA DAPHNEY NTSWAKI
MHLUZI EXT 2 1055 EMAIL :email@example.com
SKILLS AND COMPETANCIES
Excellent interpersonal and organizational skills.
Customer service orientation.
Handling queries and complaints in a professional manner.
Good listening and communication skills.
Strong organization, administration and analytic skills.
Strong numerical ability.
Accuracy and attention to detail.
Filling, scanning, faxing and photocopying of documents.
Stress tolerance and problem solving skills.
Excellent working knowledge micro soft packages.
Willing to learn.
Identity number : 900-***-**** 082
Gender : Female
Health : Good
Race : African
Nationality : South African
Drivers License : Code 10
Home Language : Sepedi
Other Languages : English and isiZulu
Sozama Senior Secondary School – Senior Certificate
TWR - Certificate in Mine Health and Safety Management
PC Training and Business College – Course in Management
Name of company : Nedbank Limited
Name of position : Bank Teller and Treasury Custodian
Period : September 2008 to October 2016
Processing of cheque deposits and cheque encashment.
Issuing of bank cheques and filling them in sequence numbers.
Examine cheques for endorsements and legality of documents.
Process client’s transactions into bank journals and enroll clients into biometrics system.
Process electronic payments and transfers for clients.
Process cash deposits and cash withdrawals for clients.
Receive cash from S.B.V.
Performing switchboard duties.
Performing all administration duties.
Balancing cash on hand and Treasury at the end of the day.
Do fica on clients.
Cash handling, accurately process customer cash check, transfers, issue statements.
Process of forex transaction.
Maintains the highest level of confidentiality with all information obtained.
Balance cash drawer in accordance at all times with bank procedures and regulations including periodic batching of cashed advances.
Name of company : Phakama Services Centre
Name of position : Office Administrator
Period : 01 August 2018 to 30 November 2018
Record employee hours on a spreadsheet.
Track vehicle progress from the time it arrives in the workshop until it leaves.
Liaise with clients on Vehicle progress.
Call clients for feedback on service received.
Process client’s payment transaction.
Do car inspection on arrival and departure.
Manages correspondence by answering emails and sorting mail.
Prepare overtime and target files monthly.
Manages reception area and look after visitors.
Answer phone calls and transfer them as necessary.
Complete and submit insurance and warranties claims.
Perform administrational duties.
Order of parts and keep record of parts in store.
Creates agendas and takes minutes.
Create job cards, quotations and invoices.
Keep record of daily sales, cash outstanding’s and receivables.
Run work in progress reports.
Attends workshop and conferences when requested.
Fulfill the company marketing strategy.
Come up with creative ideas and how to grow the business.
Name of company : Steve Tshwete Local Municipality
Name of position : Cashier (Temp)
Period : 02 January 2019 to 28 February 2019
University of South Africa (UNISA) – National Higher Certificate NQF Level 5
Course - Economic Management Science
1. Name : Adel Steenkamp (Team Leader – Nedbank )
2. Name : Angeline Lewis (Floor Manager – Nedbank)
Telephone : 082-***-****
3.Name : Bila Gomo (HR Consultant)
Telephone : 082-***-****
4.Name : Phindile Nkosi
Telephone : 072-***-****
5.Name : Zandile Zulu (Supervisor - Steve Tshwete Local Municipality)
Telephone : 013-***-****