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Operation manager

Doha, Qatar
December 29, 2019

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Susan Al Shafie Mustafa Mohammad

Professional Profile

Organized Operation and Expert Planning and Quality manager with exceptional leadership skills and Business operation with dedication to customer satisfaction. Strong analytical abilities and strategic planning and budgeting skills focused on increasing production, minimizing equipment downtime and costs, maximizing overall plant efficiency. High abilities to develop effective QA & QC procedures and efficient solutions.

Areas of Expertise

Budgeting and planning (financial and operation including :sales, production, MRP and resources)

Quality assurance (QMS ISO 9001) and Quality procedures

Inventory management and control

Performance Evaluation and KPI setup

Project management

ERP system business analysis and implementation

Core Skills

Leadership and Ability to Engage and Motivate Others

Drive to Achieve Results

Ability to Work in a Team Environment

Exceptional solving problem skills

Communication skills

Hard working

Career Summary

Professional Development and Qualification

Certified Management Accountant (CMA) -Under study_.

QMS ISO 9001-2008 Auditor, Professional Practice and Training.

QMS ISO 9001-2015 Auditor Transition Training.

Project Management Professional Preparatory course.

Project Scheduling Professional with Microsoft Project course.

Professional Diploma in Marketing and Sales.

Computer and Language Skills

Excel experience; reports, formulas, pivot table and charts

Microsoft outlook, word and PowerPoint.

English (Reading, Writing, And Speaking)


Academic Qualifications

Bachelor of Mechanical Engineering -2007

Sudan University of science and Technology- college


Motasim Mohammad Omar, GM at Nile Paints Company, 249*********

Amira Nasreldien Mustafa, Supply Chain Officer, 249*********

Nationality: Sudanese

Language: Arabic (MT) – English (F)

Address: Block No 14 South Jabra –Khartoum Sudan


Mobile: 009**-****-****009**-****-****

Position: Operation Manager


Nile Paints Factory


Paints and Coating Industry


April 2018-Mar 2019


Develop annual and monthly budgets including operation and financial budget

Develop annual and monthly sales plans, production plans, workforce plans, MRP plans and procurement plans.

Manage all aspects of daily, monthly and annual operation, including sales plan, production plan, use of resources and materials, and all administrative aspects.

Gather, analyze operation information and prepare reports for presentation.

Planning and controlling change.

Managing quality assurance programs.

Overseeing inventory, distribution of goods and facilities layout

Position: ERP System Project Manger


DDAR for Solution at Leader Technology Group


Software Solution


April 2016 – Mar 2018 (2 years)


Develops Plans and implements the Enterprise Resource Planning (ERP) system.

Determines scope of the project. Sets deadlines, assigns responsibilities and monitors progress for the ERP system.

Evaluates and recommends changes to current and future ERP system requirements to meet organizational needs

Key achievements:

Development and Implement ERP System at Leader Technology group for:

Payroll and HR Module- Planning and Budgeting Module-Sales Module-Inventory Module-Supplier and Purchasing Module

-Maintenance Module-Production Module

Position: Planning and Quality Manager


Leader Technology Group


Steel products, plastic pipes, cables, welding wires and steel structures industry group


Mar 2008- Mar 2016 (8 Years)


Develop annual and monthly budgets including operation and financial budget

Oversee production planning and management activities within the organization

Evaluate current production processes and recommended improvements

Conduct monthly meetings to keep track of budget and production performance

Ensure that finish products meet quality standards and customer satisfaction.

Directs workers engaged in inspection and testing activities to ensure continuous control over the quality of raw materials, facilities, and products.

Directs all activities related to customer complaints and initiating corrective and preventive action.

Experience on development, implementation and maintain Quality Management System and procedures.

Conduct periodic internal Quality Audit of factories QMS and familiar with ISO 9001.

Assist in employee hiring, training, performance evaluation, retention and termination activities.

Key achievements:

Initiate, implement and maintain ISO 9001 for Leader Technology Group

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